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Retail Operations Manager Jobs in Brea, CA (NOW HIRING)

5.11 Tactical

Retail Operations Coordinator

Costa Mesa, CA · On-site

$25 - $30/hr

We're looking for a Retail Operations Coordinator to provide day-to-day operational, analytical ... Associate or bachelor's degree in business, retail management, communications, or a related field ...

511 Inc

Retail Operations Coordinator

Costa Mesa, CA

$26 - $33/hr

We're looking for a Retail Operations Coordinator to provide day-to-day operational, analytical ... Associate or bachelor's degree in business, retail management, communications, or a related field ...

PetSmart

Retail Operations Lead

West Covina, CA · On-site

$16.25 - $20/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

West Covina, CA

$16.25 - $20/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

EoS Fitness

Operations Manager

Los Angeles, CA · On-site

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

PetSmart

Retail Operations Lead

Whittier, CA · On-site

$16.25 - $20/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Whittier, CA · On-site

$16.25 - $20/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Mira Loma, CA · On-site

$15.75 - $19.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Brea, CA

Retail Operations Manager information

See Brea, CA salary details

$14

$23

$39

How much do retail operations manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for retail operations manager in Brea, CA is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $25.14 per hour, depending on experience, location, and employer.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs

What are the most commonly searched types of Retail Operations jobs in Brea, CA?

The most popular types of Retail Operations jobs in Brea, CA are:

What cities near Brea, CA are hiring for Retail Operations Manager jobs?

Cities near Brea, CA with the most Retail Operations Manager job openings:

Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Brea, CA as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,907 per year, or $23 per hour.

Retail Service and Operations Manager

Goodwill Southern California

Hollywood, CA • On-site

$20.47/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Goodwill Southern California rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

726th of 783 rated non-profit organizations

Job description

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It's always a GOOD day in SoCal!
Lead with Purpose. Drive Service and Operational Excellence.
Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers. Under the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance - all while advancing our mission of Transforming Lives Through the Power of Work.
What You'll Do:
  • Partner with the Site Manager to achieve store goals in sales, production, customer service, payroll, safety, and expense control.
  • Act as Manager-on-Duty, overseeing store operations including opening, closing, and cash management.
  • Lead, train, and coach Ambassadors to deliver exceptional customer and donor experiences that reflect our RISE values (Respect, Integrity, Service, Excellence).
  • Maintain compliance with safety, loss prevention, and operational standards.
  • Oversee merchandising, colorizing, signage, and sales floor presentation to meet company guidelines.
  • Support donation processing, backroom organization, and production goals.
  • Assist with GATR/GADD, CRM programs, and other engagement initiatives.
  • Ensure the store environment is clean, safe, and aligned with brand standards.
  • Work flexible shifts, including nights, weekends, holidays, and occasional nearby location support.

What You Bring:
  • 2-4 years of supervisory experience in retail or a customer-focused operations role.
  • Proven ability to manage performance, drive results, and coach diverse teams.
  • High school diploma or GED required; college coursework preferred.
  • Strong communication, problem-solving, and organizational skills.
  • Experience with POS systems, Microsoft Outlook, Excel, and HRIS/timekeeping systems.
  • Bilingual (Spanish/English) preferred.

Why You'll Love It Here:
  • Mission-driven culture with purpose and community impact.
  • Opportunities for growth within a thriving retail enterprise.
  • Collaborative, values-based environment that recognizes and rewards excellence.

What's in it for you:
  • Hourly Rate: 20.47
  • Discount at Goodwill Socal retail locations
  • Goodwill Perks: Discounts on dining, retail, theme parks and movies
  • Employee Assistance Program: Mental and physical wellness, financial and legal resources and career and education partners

Full-time Positions are eligible for:
  • Medical, dental, vision insurance
  • Flexible Spending Account - FSA
  • Life insurance
  • 403(b) retirement plan
  • Paid time off (PTO)
  • Tuition Reimbursement

Join our team and help shape the Goodwill experience - where great service meets meaningful impact.
Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.

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