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Retail Operations Manager Jobs in Maryland (NOW HIRING)

Sage Dining

Retail Operations Manager

Lutherville, MD · On-site

Enforce standards for retail operations including menu development, merchandising, pricing, inventory management, and quality assurance. * Monitor sales trends, cost controls, and product mix to ...

PetSmart

Retail Operations Manager

Germantown, MD

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Oxon Hill, MD · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Lavale, MD · On-site

$19.82 - $36.80/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart Careers

Retail Operations Manager

Oxon Hill, MD · On-site

$19.82 - $36.47/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Germantown, MD

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Abingdon, MD

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Oxon Hill, MD · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart Careers

Retail Operations Manager

Abingdon, MD

$19.82 - $36.80/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Lavale, MD

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Abingdon, MD

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Lavale, MD · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Lavale, MD

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart Careers

Retail Operations Manager

Abingdon, MD

$19.82 - $36.80/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart Careers

Retail Operations Manager

Oxon Hill, MD · On-site

$19.82 - $36.47/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Germantown, MD · On-site

$19.82 - $36.80/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Lavale, MD

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart

Retail Operations Manager

Germantown, MD

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

PetSmart Careers

Retail Operations Manager

Lavale, MD

$19.82 - $36.80/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and ...

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Maryland

Retail Operations Manager information

See Maryland salary details

$13

$21

$36

How much do retail operations manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for retail operations manager in Maryland is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

Is a retail operations manager a high paying job?

A retail operations manager typically earns a competitive salary that varies based on experience, location, and company size. In general, it is considered a mid- to high-level management position with potential for higher pay with advanced skills and certifications. Compensation often includes bonuses and benefits related to overseeing store performance and staff management.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Maryland? The most popular types of Retail Operations jobs in Maryland are:
What cities in Maryland are hiring for Retail Operations Manager jobs? Cities in Maryland with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Maryland as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,886 per year, or $21.6 per hour.

Retail Operations Manager

Sage Dining

Lutherville, MD • On-site

Full-time

Posted 27 days ago

Job description

What you'll get:
  • Competitive salary and benefits.
  • Collaborative environment.
  • Mission-based company with values you trust.

What you'll do:
  • Support the development and execute a scalable retail strategy aligned with SAGE's mission and growth objectives.
  • Support regional and site-level teams in executing high-performing retail operations.
  • Enforce standards for retail operations including menu development, merchandising, pricing, inventory management, and quality assurance.
  • Monitor sales trends, cost controls, and product mix to inform data-driven decisions on product and menu mix.
  • Support the design and launch of new retail concepts and refreshes.
  • Regularly report on industry trends, consumer preferences, and technology innovation to ensure SAGE remains competitive and relevant in the retail space.
  • Partner with Finance, Sales and Studia to build budgets, forecasts, and pricing strategies that drive revenue and margin growth.
  • Constantly evaluate the competitive landscape to ensure we are price and product competitive.
  • Create plan-o-grams, LTO's, marketing materials and regional direction on bestselling retail items.
  • Visit retail venues to ensure alignment with standards and coach teams on improving performance.
  • Work closely with Marketing to create a marketing toolkit for retail venues including but not limited to branding, promotional campaigns, signage, and guest communications.
  • Co-host quarterly retail check-ins and other trainings to foster a community of excellence and share best practices.
  • Act as a resource for Sales in client proformas, pitches and proposal development related to retail programs.
  • Work with the Director of Retail to provide hands-on leadership and support to venues and operational leaders in executing strategic retail projects, including concept development, pricing optimization, merchandising enhancements, and service model improvements.
  • Communicate any client concerns, performance problems, and other matters to the company as soon as they're identified.

What you'll need:
  • Minimum 10 years of progressive leadership experience in retail foodservice, hospitality, consumer packaged goods, quick service restaurants, or branded food concepts.
  • Proven experience overseeing multi-site retail operations with responsibility for both strategy and execution.
  • Deep understanding of consumer behavior, merchandising, and foodservice retail economics.
  • Strong financial acumen.
  • Advanced proficiency at Excel and data analytics; experience in retail analytics preferred.
  • Excellent leadership, communication (written and verbal), and cross-functional collaboration skills.
  • Experienced in client relationships with a strong client presence.
  • Ability to thrive in a fast-paced, growth-oriented, and mission-driven environment. Familiarity with POS systems, digital ordering platforms, and retail technologies.
  • Familiarity with POS systems, digital ordering platforms, and retail technologies.

Apply