As a TurboTax Retail Location Manager, you'll be the driving force behind a high-performing ... Oversee all store operations, including scheduling, facility compliance, and technology ...
As a TurboTax Retail Location Manager, you'll be the driving force behind a high-performing ... Oversee all store operations, including scheduling, facility compliance, and technology ...
As a TurboTax Retail Location Manager, you'll be the driving force behind a high-performing ... Oversee all store operations, including scheduling, facility compliance, and technology ...
As a TurboTax Retail Location Manager, you'll be the driving force behind a high-performing ... Oversee all store operations, including scheduling, facility compliance, and technology ...
Retail Operations Coordinator
Scottsdale, AZ · On-site
$25/hr
Our expertise is in all aspects of hospitality management, including golf, spa, food & beverage ... The Retail Operations Coordinator works directly with the Director of Retail to achieve defined ...
Retail Operations Coordinator
Scottsdale, AZ · On-site
$25/hr
Our expertise is in all aspects of hospitality management, including golf, spa, food & beverage ... The Retail Operations Coordinator works directly with the Director of Retail to achieve defined ...
By maintaining inventory accuracy and operational discipline, the Operations Manager enables the retail team to focus on delivering the client experience. MISSION * Manage product flow in and out of ...
By maintaining inventory accuracy and operational discipline, the Operations Manager enables the retail team to focus on delivering the client experience. MISSION * Manage product flow in and out of ...
Retail Operations Lead
$13.25 - $16.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$13.25 - $16.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Flagstaff, AZ · On-site
$14 - $17.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Flagstaff, AZ · On-site
$14 - $17.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$13.25 - $16.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$13.25 - $16.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$13.25 - $16.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$13.25 - $16.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.75 - $19.50/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.75 - $19.50/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Mesa, AZ · On-site
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Mesa, AZ · On-site
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.50 - $19/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.50 - $19/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.25 - $18.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.25 - $18.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.75 - $19.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.75 - $19.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$14.50 - $17.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Scottsdale, AZ · On-site
$15.75 - $19.50/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
Scottsdale, AZ · On-site
$15.75 - $19.50/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.50 - $19/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.50 - $19/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.25 - $18.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.25 - $18.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$13.25 - $16.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$13.25 - $16.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.25 - $18.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Lead
$15.25 - $18.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...
Retail Operations Manager information
See Arizona salary details
$12.99 - $15.01
8% of jobs
$16.03 is the 25th percentile. Wages below this are outliers.
$15.01 - $17.03
33% of jobs
The median wage is $17.54 / hr.
$17.03 - $19.04
35% of jobs
$19.04 - $21.06
3% of jobs
$21.06 - $23.07
1% of jobs
$23.07 - $25.09
3% of jobs
$25.09 - $27.11
5% of jobs
$27.11 - $29.12
4% of jobs
$29.12 - $31.14
4% of jobs
$31.14 - $33.15
2% of jobs
$33.15 - $35.17
1% of jobs
$12
$20
$35
How much do retail operations manager jobs pay per hour?
What is the difference between Retail Operations Manager vs Retail Store Supervisor?
| Aspect | Retail Operations Manager | Retail Store Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followed | Manages daily store activities, supervises staff, and ensures customer satisfaction within a single store |
| Required Credentials | Typically requires a bachelor's degree in business or related field; experience in retail management | High school diploma or equivalent; experience in retail preferred |
| Work Environment | Corporate office and multiple retail locations | Single retail store |
| Industry Usage | Commonly employed in retail chains and large retail companies | Found in individual retail stores and small chains |
The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.
What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?
What does a Retail Operations Manager do?
What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Full-time
Re-posted 22 days ago
Intuit rating
8.3
Based on 87 frontline employees who took The Breakroom Quiz
85th of 209 rated software companies
Job description
From guiding Tax Experts through complex situations, to inspiring your staff to deliver a best-in-class customer experience, you'll create an environment where every interaction delights customers and reflects the TurboTax brand. This is your opportunity to make a measurable impact - on your store's success, your team's growth, and your community's ability to get their taxes done easily and with confidence.This role is nonexempt and requires onsite presence at a TurboTax retail location in the Phoenix/Scottsdale/Chandler metro market in the United States.
Responsibilities
Leadership & Team Coaching:
- Provide ongoing coaching and mentorship to develop team skills and confidence.
- Deliver constructive feedback and recognition that drives engagement and performance.
- Conduct performance reviews and set clear, motivating goals for each team member
- Foster a collaborative, high-energy culture where employees feel valued, supported, and inspired to deliver their best work.
Customer Experience & Advocacy:
- Ensure exceptional customer service and smooth customer journeys, from initial greetings by Concierges to Local Tax Experts' filing support.
- Personally handle escalated customer concerns and ensure swift resolution.
- Monitor and analyze customer feedback to enhance the store experience and implement continuous improvements.
Operational Excellence:
- Oversee all store operations, including scheduling, facility compliance, and technology troubleshooting.
- Ensure adherence to company policies, security standards, and regulatory requirements.
- Maintain an organized and welcoming store environment to facilitate efficient operations and an exceptional customer experience.
Store Performance Management:
- Own and manage the store's P&L and key performance indicators (revenue, funnel conversion, operational efficiency, customer satisfaction.
- Analyze store-level customer feedback to identify service improvement opportunities and enhance the customer journey.
- Partner with corporate leadership to implement innovative strategies for revenue growth and operational excellence.
Community Engagement:
- Advocate for the store as a trusted, valuable community resource.
- Develop strong relationships within the local community to promote the TurboTax brand and establish the store as an accessible financial help center.
- Participate in local events or networking opportunities to attract and retain customers.
Tax Expertise:
- Leverage your deep understanding of taxes to personally support customer filings during peak periods or when team support is required.
- Guide Local Tax Experts through complex tax questions, leveraging your knowledge and expertise to ensure accurate, compliant filings.
Qualifications
- 3+ years in retail management, service industry leadership, or customer-facing leadership roles.
- Preferred: Extensive prior experience preparing individual returns.
- Prior experience as a people manager.
- Proven success managing KPIs and achieving operational benchmarks.
- Experience handling escalated customer complaints and delivering successful resolutions.
- Preferred: Active credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws is a plus.
Skills & Competencies:
- Leadership: Strong ability to inspire, engage, and develop a team of tax professionals and customer support staff.
- Customer Centricity: Passionate about delivering "wow" experiences to customers and fostering loyalty.
- Operational Acumen: Strong command of store operations, including inventory, scheduling, and compliance.
- Problem Solving: Quick decision-making ability, with the agility to address challenges in real time.
- Data Analytics: Skilled in using data to assess performance, identify trends, and make informed decisions.
- Communication: Clear verbal and written communication skills, with the ability to collaborate across all levels (team, peers, corporate).
- Community Engagement: Experience building rapport and credibility within a community to boost presence and trust.
- Tech Proficiency: Strong grasp of platforms like Microsoft Office, scheduling tools, and reporting software.
Footer
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.