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Retail Operations Associate Jobs in Syracuse, NY

Gopuff

Operations Associate, Syracuse

Syracuse, NY

$16.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Gopuff

Operations Associate, Syracuse

Syracuse, NY · On-site

$16.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Gopuff

Operations Associate, Syracuse

Syracuse, NY · On-site

$16.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Bass Pro Shops

Retail Manager - Operations

Auburn, NY · On-site

Resolves customer and associate issues. * Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning ...

T-Mobile

Mobile Associate - Retail Sales

Oneida, NY · On-site

$20/hr

Job Overview This role supports retail operations by engaging customers and facilitating their ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

T Mobile US

Mobile Associate - Retail Sales

Oneida, NY · On-site

$20/hr

Job Overview This role supports retail operations by engaging customers and facilitating their ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

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All JobsRetail Operations Associate JobsRetail Operations Associate Jobs in Syracuse, NY

Retail Operations Associate information

See Syracuse, NY salary details

$9

$18

$23

How much do retail operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for retail operations associate in Syracuse, NY is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.63 per hour, depending on experience, location, and employer.

What is a retail operations associate?

Retail Operations Associates are employees responsible for supporting the daily functions of a retail store. Their main duties typically include stocking shelves, assisting customers, operating cash registers, maintaining store cleanliness, and helping with inventory management. They play a key role in ensuring that the store runs smoothly and that customers have a positive shopping experience. Retail Operations Associates often work closely with store managers and other team members to meet sales goals and uphold store standards.

What are the key skills and qualifications needed to thrive as a retail operations associate?

To thrive as a Retail Operations Associate, you need strong customer service abilities, attention to detail, and basic math skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is commonly required. Excellent communication, teamwork, and problem-solving skills help associates provide a positive shopping experience and resolve issues efficiently. These skills are vital to ensure smooth store operations, accurate transactions, and high customer satisfaction.

What are some common challenges faced by retail operations associates, and how can they be effectively managed?

Retail Operations Associates often encounter challenges such as managing high customer volumes during peak hours, keeping inventory accurately stocked, and balancing multiple tasks under time constraints. Effective time management, clear communication with team members, and familiarity with store protocols can help mitigate these challenges. Many stores provide ongoing training and encourage collaboration, enabling associates to quickly adapt and support each other during busy periods.

What is the difference between Retail Operations Associate vs Retail Sales Associate?

AspectRetail Operations AssociateRetail Sales Associate
Primary FocusManaging store operations, inventory, and logisticsAssisting customers, selling products, and customer service
Required SkillsInventory management, organizational skills, basic administrative tasksCustomer service, communication, product knowledge
Work EnvironmentBack-end store operations, stockrooms, administrative areasSales floor, customer interaction areas
Common Employer UsageRetail chains, supermarkets, department storesClothing stores, electronics, specialty retail

While both roles are essential in retail, Retail Operations Associates focus on store logistics and management, whereas Retail Sales Associates primarily engage with customers to drive sales. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What are popular job titles related to Retail Operations Associate jobs in Syracuse, NY? For Retail Operations Associate jobs in Syracuse, NY, the most frequently searched job titles are:
What job categories do people searching Retail Operations Associate jobs in Syracuse, NY look for? The top searched job categories for Retail Operations Associate jobs in Syracuse, NY are:
What cities near Syracuse, NY are hiring for Retail Operations Associate jobs? Cities near Syracuse, NY with the most Retail Operations Associate job openings:
Retail Operations Associate jobs near you
Infographic showing various Retail Operations Associate job openings in Syracuse, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,884 per year, or $18.2 per hour.

Operations Associate, Syracuse

Gopuff

Syracuse, NY

$16.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Gopuff rating

4.6

Company rating: 4.6 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

23rd of 24 rated food delivery companies

Job description

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.

Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.


Responsibilities: 
-Pick and pack items for dispatch to customers
-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
-Manage inventory and re-shelving of canceled orders
-Clean and organize sales floor and overall facility
-Manage waste and spoilage through strict compliance with FIFO practice
-Contact customer for substituted or out-of-stock items
-Handle, scan and move product in a safe and well-organized manner
-Stand, push, pull, squat, bend, reach and walk during shifts
-Use carts, pallet jacks, dollies and other equipment to move product
-Handle products that may contain tobacco, nicotine, and/or alcohol
-Work in freezer locations periodically throughout shifts
-Capability to walk several flights of steps periodically throughout the day
-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
-Ensure accuracy of all food and beverage packaged for delivery
-Follow health, safety and sanitation guidelines for all products
-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
-Prepare, package and stage/handoff orders


Qualifications:
-High School Diploma or GED Equivalent
-Experience working in a restaurant or retail environment (preferred, not required)
-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
-General working knowledge of basic web-based software applications (e.g. Google G-Suite)
-Stand and walk for the duration of an assigned shift
-Lift up to 49 pounds
-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays


#LI-DNP
What We Offer
  • Medical/Dental/Vision Insurance (for full-time employees)
  • 401(k) Retirement Savings Plan
  • 25% employee discount & FAM Membership
  • Vacation and Sick Time for eligible employees
  • EAP through AllOne Health (formerly Carebridge)
Pay
  • Gopuff pays employees based on market pricing and pay may vary depending on  your location. Compensation for U.S. locations is based on a cost of labor index for  that geographic area.
  • Syracuse, NY Salary Range: USD $16.25/hr
  • The salary range above reflects what we'd reasonably expect to pay candidates. A  candidate's starting pay will be determined based on job-related skills, experience,  qualifications, work location, and market conditions. These ranges may be  modified in the future. For additional information on this role's compensation  package, please reach out to the designated recruiter for this role. 
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.

And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you're hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About GoPuff

Sourced by ZipRecruiter

Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

2013

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