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Retail Operations Associate Jobs in Needham, MA (NOW HIRING)

Sephora

Operations Associate - Part Time

Boston, MA · On-site

$21.75 - $24.88/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... If you're organized, collaborative, and passionate about retail operations, this is your moment to ...

Sephora

Operations Associate - Part Time

Mansfield, MA · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... If you're organized, collaborative, and passionate about retail operations, this is your moment to ...

Eastern Bank

Operations Associate

Medford, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Fully skilled in both sales and transactional capacities, incumbents also directly service retail ...

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All JobsRetail Operations Associate JobsRetail Operations Associate Jobs in Needham, MA

Retail Operations Associate information

See Needham, MA salary details

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How much do retail operations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for retail operations associate in Needham, MA is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.85 per hour, depending on experience, location, and employer.

What is a retail operations associate?

Retail Operations Associates are employees responsible for supporting the daily functions of a retail store. Their main duties typically include stocking shelves, assisting customers, operating cash registers, maintaining store cleanliness, and helping with inventory management. They play a key role in ensuring that the store runs smoothly and that customers have a positive shopping experience. Retail Operations Associates often work closely with store managers and other team members to meet sales goals and uphold store standards.

What are the key skills and qualifications needed to thrive as a retail operations associate?

To thrive as a Retail Operations Associate, you need strong customer service abilities, attention to detail, and basic math skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is commonly required. Excellent communication, teamwork, and problem-solving skills help associates provide a positive shopping experience and resolve issues efficiently. These skills are vital to ensure smooth store operations, accurate transactions, and high customer satisfaction.

What are some common challenges faced by retail operations associates, and how can they be effectively managed?

Retail Operations Associates often encounter challenges such as managing high customer volumes during peak hours, keeping inventory accurately stocked, and balancing multiple tasks under time constraints. Effective time management, clear communication with team members, and familiarity with store protocols can help mitigate these challenges. Many stores provide ongoing training and encourage collaboration, enabling associates to quickly adapt and support each other during busy periods.

What is the difference between Retail Operations Associate vs Retail Sales Associate?

AspectRetail Operations AssociateRetail Sales Associate
Primary FocusManaging store operations, inventory, and logisticsAssisting customers, selling products, and customer service
Required SkillsInventory management, organizational skills, basic administrative tasksCustomer service, communication, product knowledge
Work EnvironmentBack-end store operations, stockrooms, administrative areasSales floor, customer interaction areas
Common Employer UsageRetail chains, supermarkets, department storesClothing stores, electronics, specialty retail

While both roles are essential in retail, Retail Operations Associates focus on store logistics and management, whereas Retail Sales Associates primarily engage with customers to drive sales. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

Is a retail operations associate's job stressful?

The role of a retail operations associate can be stressful due to fast-paced environments, customer interactions, and the need to meet sales or operational targets. However, stress levels vary depending on the store size, management style, and individual workload, with skills like organization and communication helping to manage pressure.

What are popular job titles related to Retail Operations Associate jobs in Needham, MA?

For Retail Operations Associate jobs in Needham, MA, the most frequently searched job titles are:

What job categories do people searching Retail Operations Associate jobs in Needham, MA look for?

The top searched job categories for Retail Operations Associate jobs in Needham, MA are:

What cities near Needham, MA are hiring for Retail Operations Associate jobs?

Cities near Needham, MA with the most Retail Operations Associate job openings:

Retail Operations Associate jobs near you
Infographic showing various Retail Operations Associate job openings in Needham, MA as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,770 per year, or $20.1 per hour.

Retail Operations Associate

Dick's Sporting Goods

Boston, MA

$17 - $24/hr

Part-time

PTO

Re-posted 7 days ago

Dick's Sporting Goods rating

6.5

Company rating: 6.5 out of 10

Based on 1,155 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

OVERVIEW:

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes.

  • Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.

  • Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.

  • Uphold company merchandising and presentation standards.

  • Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.

  • Fulfill the company-defined customer experience by completing all processes according to our service level standards.

  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

  • Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

  • Take an all-hands-on-deck approach to support the team across the store.

  • Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

  • Ensures Accountability

  • Customer-Focus

  • Collaborative

  • Instills Trust

  • Decision-Quality/Decision-Making Abilities

  • Action-Oriented

QUALIFICATIONS:

  • Prior retail sales, operations, maintenance, or customer-focused experience preferred.

  • Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).

  • Ability to work extended periods of time (up to 4 hours) standing or walking.

  • Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or

    platform.

  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $17.00 - $24.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

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