Retail Operations Associate Jobs in Naples, FL (NOW HIRING)

Lilly Pulitzer

Job Type:

Brand Strategy
Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
Our Brand vision statement is: "Create Your Sunshine, A Resort State of Mind".
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

About the Position

The Sales Associate is responsible for assisting clientele and supporting the operational and sales needs of the business.

A day in the life...

• Understand the overall concept of the Lilly Pulitzer brand, including the lifestyle, the client, the merchandise, and the heritage.
• Demonstrate the Lilly Pulitzer selling culture and ensure client experience.
• Drive sales by providing an exceptional service while utilizing product knowledge, market trends, personalized outreach, and active listening/communication to clientele.
• Develop and maintain relationships with clients.
• Help maintain Lilly Pulitzer's visual and operational standards as set by the Visual and Retail Operations teams.
• Provide continuous feedback to store management team on store selling opportunities and successes.
• Understand, embrace, and exhibit the Core Values set forth by Lilly Pulitzer.

Qualifications for the Position

• Prior retail or client service experience in the fashion or retail industry preferred.
• Ability to multi-task in a fast-paced environment.
• Ability to lift up to 20 pounds.
• Ability to effectively communicate with clients, colleagues, and management.
• Prior knowledge of XStore and Tulip a plus.
• Ability to be on your feet and maneuver around the store during shift hours.

Our Core Values: The Lilly Way. Rooted in our bold, original, and inclusive brand outlook, these principles define how we do things The Lilly Way.

• We take pride in the pursuit of excellence
• We create our own path
• We become stronger together
• We operate with integrity
• We make the world a brighter place
• We continuously improve
• We have fun in the process

Doing Our Part

As a company we commit to corporate social responsibility. We believe in doing the right thing for our people, the places we work, and our planet. We believe in a respectful and inclusive workplace. We recognize the importance of serving the communities where our employees work and live. We are cognizant of the impact that our operations can have on the environment and actively explore and pursue environmentally friendly processes throughout our business. This position is expected to contribute to the advancement of these principles.

A Little More to Know...

• This position is classified as a full-time hourly, non-exempt position. You will be expected to work, on average, a 40-hour week.
• This position is eligible for overtime and standard company benefits.
• This position is based In-Store at our Lilly Pulitzer Retail Location.
• Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays.
• This position is expected to collaborate effectively with other individuals in alignment with our Core Values.
• This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
• This position is reviewed annually.

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.

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