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Retail Operations Associate Jobs in Centralia, IL

T-Mobile

Mobile Associate - Retail Sales

Centralia, IL · On-site

$20/hr

Job Overview This role supports retail operations by engaging customers and facilitating their ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

Ross Stores, Inc

Retail Associate

Mount Vernon, IL · On-site

$14.75 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Mount Vernon, IL · On-site

$14.75 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Mount Vernon, IL · On-site

$14.75 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Mount Vernon, IL · On-site

$14.75 - $16.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

AutoZone

Retail Sales Associate - Full Time

Mount Vernon, IL

$14.50 - $16.50/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Senior Retail Sales Associate, where you'll play ...

AutoZone

Retail Sales Associate - Part Time

Mount Vernon, IL

$14.50 - $16.50/hr

They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Retail Sales Associate, where you'll play a key ...

Hibbett Retail, Inc.

Sales Associate

Centralia, IL

$14 - $16.80/hr

00154 Centralia, IL LE_301 Hibbett Retail, Inc. Hourly: $14.00 - $16.80 Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales Associate ...

Hibbett Retail, Inc.

Sales Associate

Mount Vernon, IL

$14 - $16.80/hr

00156 Mount Vernon, IL LE_301 Hibbett Retail, Inc. Hourly: $14.00 - $16.80 Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales ...

Sherwin-Williams

Store Associate

Mount Vernon, IL · On-site

$16/hr

This position is essential to the success of our retail stores. Store Associates work closely with ... its operations and reputation and is necessary to protect the safety of the Company's customers ...

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Retail Operations Associate information

See Centralia, IL salary details

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How much do retail operations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for retail operations associate in Centralia, IL is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.66 per hour, depending on experience, location, and employer.

What is a retail operations associate?

Retail Operations Associates are employees responsible for supporting the daily functions of a retail store. Their main duties typically include stocking shelves, assisting customers, operating cash registers, maintaining store cleanliness, and helping with inventory management. They play a key role in ensuring that the store runs smoothly and that customers have a positive shopping experience. Retail Operations Associates often work closely with store managers and other team members to meet sales goals and uphold store standards.

What are the key skills and qualifications needed to thrive as a retail operations associate?

To thrive as a Retail Operations Associate, you need strong customer service abilities, attention to detail, and basic math skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is commonly required. Excellent communication, teamwork, and problem-solving skills help associates provide a positive shopping experience and resolve issues efficiently. These skills are vital to ensure smooth store operations, accurate transactions, and high customer satisfaction.

What are some common challenges faced by retail operations associates, and how can they be effectively managed?

Retail Operations Associates often encounter challenges such as managing high customer volumes during peak hours, keeping inventory accurately stocked, and balancing multiple tasks under time constraints. Effective time management, clear communication with team members, and familiarity with store protocols can help mitigate these challenges. Many stores provide ongoing training and encourage collaboration, enabling associates to quickly adapt and support each other during busy periods.

What is the difference between Retail Operations Associate vs Retail Sales Associate?

AspectRetail Operations AssociateRetail Sales Associate
Primary FocusManaging store operations, inventory, and logisticsAssisting customers, selling products, and customer service
Required SkillsInventory management, organizational skills, basic administrative tasksCustomer service, communication, product knowledge
Work EnvironmentBack-end store operations, stockrooms, administrative areasSales floor, customer interaction areas
Common Employer UsageRetail chains, supermarkets, department storesClothing stores, electronics, specialty retail

While both roles are essential in retail, Retail Operations Associates focus on store logistics and management, whereas Retail Sales Associates primarily engage with customers to drive sales. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

Is a retail operations associate's job stressful?

The role of a retail operations associate can be stressful due to fast-paced environments, customer interactions, and the need to meet sales or operational targets. However, stress levels vary depending on the store size, management style, and individual workload, with skills like organization and communication helping to manage pressure.

What job categories do people searching Retail Operations Associate jobs in Centralia, IL look for?

The top searched job categories for Retail Operations Associate jobs in Centralia, IL are:

What cities near Centralia, IL are hiring for Retail Operations Associate jobs?

Cities near Centralia, IL with the most Retail Operations Associate job openings:

Retail Operations Associate jobs near you
Infographic showing various Retail Operations Associate job openings in Centralia, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $34,467 per year, or $16.6 per hour.

Seasonal Stockroom Operations Associate

KOHLS

Mount Vernon, IL • On-site

$15 - $21.65/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,466 frontline employees who took The Breakroom Quiz

13th of 21 rated department stores

Job description

About the Role

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

What You’ll Do

  • Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment 

  • Replenish the sales floor as necessary based on sell through and seasonal changes

  • Engage customers by greeting them and offering assistance with products and services

  • Execute all product protection standards

  • Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

All associate roles at Kohl’s are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

  • Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers 

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 16 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience


Pay Range: $15.00 - $21.65

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).  

What Kohl's employees say

Pay

Benefits

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