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Retail Operation Manager Jobs in Washington (NOW HIRING)

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Retail Casher - Lincoln Retail

Washington, DC

$15.75 - $20.50/hr

Maintain neatness and cleanliness of the retail operation. * Maintain awareness of safety issues, and report them immediately to your manager. SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE * Partial High ...

SSA Group

Retail Associate

Washington, DC · On-site

$17 - $19/hr

Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager Responsibilities * Fulfill guest's needs quickly and efficiently. * Inform retail leadership in a timely ...

ssagroup

Retail Associate

Washington, DC · On-site

$17.25 - $19.75/hr

Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager Responsibilities * Fulfill guest's needs quickly and efficiently. * Inform retail leadership in a timely ...

ssagroup

Retail Associate

Washington, DC · On-site

$17.25 - $19.75/hr

Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager Responsibilities * Fulfill guest's needs quickly and efficiently. * Inform retail leadership in a timely ...

PetSmart

Retail Operations Lead

Dunkirk, MD · On-site

$15.50 - $18.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Dunkirk, MD

$15.50 - $18.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Dunkirk, MD · On-site

$15.50 - $18.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Alexandria, VA

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Alexandria, VA

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Alexandria, VA · On-site

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Dunkirk, MD

$15.50 - $18.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Dunkirk, MD

$15.50 - $18.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Silver Spring, MD · On-site

$16 - $19.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Alexandria, VA

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Alexandria, VA · On-site

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

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All JobsRetail Operation JobsRetail Operation Manager JobsRetail Operation Manager Jobs in Washington

Retail Operation Manager information

See Washington salary details

$15

$25

$42

How much do retail operation manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for retail operation manager in Washington is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $27.50 per hour, depending on experience, location, and employer.

What does a retail operation manager do?

A Retail Operation Manager oversees the daily operations of retail stores to ensure they run smoothly and efficiently. Their responsibilities include managing staff, optimizing store layouts, monitoring inventory, implementing sales strategies, and ensuring excellent customer service. They also analyze sales data, address operational issues, and work to improve overall store performance. Ultimately, their goal is to maximize profitability while maintaining a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as a retail operation manager, and why are they important?

To excel as a Retail Operation Manager, you need strong leadership abilities, business acumen, and experience in retail management, often supported by a degree in business or a related field. Familiarity with inventory management systems, point-of-sale (POS) software, and retail analytics tools is typically required. Outstanding communication, problem-solving, and customer service skills help drive team performance and customer satisfaction. These competencies are crucial for optimizing store operations, achieving sales targets, and ensuring a positive shopping experience.

What are some common challenges faced by a retail operation manager, and how can they be effectively managed?

Retail Operation Managers often encounter challenges such as balancing staffing needs with budget constraints, ensuring consistent customer service, and adapting to rapidly changing inventory demands. Effective communication with team members and leveraging data analytics for inventory management can help address these issues. Additionally, fostering a collaborative environment and providing ongoing training can improve staff performance and morale, leading to smoother store operations.

What is the difference between Retail Operation Manager vs Retail Store Supervisor?

AspectRetail Operation ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple stores, manages operations, staff, and sales strategiesManages daily store activities, supervises staff, ensures customer satisfaction
Required CredentialsExperience in retail management, leadership skills, sometimes a degree in businessExperience in retail, strong communication skills, often high school diploma or equivalent
Work EnvironmentCorporate offices and multiple retail locationsSingle retail store environment
Industry UsageCommon in retail chains and large retail companiesCommon in individual retail stores and small chains

The Retail Operation Manager typically oversees multiple stores and focuses on strategic management, while the Retail Store Supervisor handles daily store operations and staff supervision. Both roles require retail experience, but the manager position involves broader responsibilities and higher-level decision-making.

Is a retail operation manager a high paying job?

A retail operation manager typically earns a salary that is competitive within the retail industry, with pay levels varying based on experience, location, and company size. In general, it is considered a mid- to high-level management position with the potential for higher compensation with additional skills and certifications. However, it may not be classified as a high-paying role compared to executive-level positions.

What cities in Washington are hiring for Retail Operation Manager jobs?

Cities in Washington with the most Retail Operation Manager job openings:

Retail Operation Manager jobs near you
Infographic showing various Retail Operation Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, 2% Temporary, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $52,381 per year, or $25.2 per hour.

Retail Store Manager

GOODWILL IND OF THE CHESAPEAKE INC

Glen Burnie, MD • On-site

$51K - $67K/yr

Full-time

Posted 16 days ago

Job description


Retail Store Manager

???? $54,198 – $62,720 annually
???? Full-Time Leadership Role

Goodwill Industries of the Chesapeake is seeking an experienced Retail Store Manager to lead operations of a high‑volume Band 3 store with annual sales between $1.0M and $1.49M.

This role is responsible for full store performance, team leadership, production execution, and community impact while advancing Goodwill’s mission.

What You’ll Be Responsible For

Store Operations & Performance

  • Lead daily operations of a high‑volume retail store
  • Achieve budgeted sales, production, and expense control goals
  • Oversee donation processing for resale and salvage
  • Ensure timely production flow to the sales floor
  • Maintain pricing, grading, and quality standards
  • Partner with Recycling Center and Retail Operations teams
  • Execute merchandising standards, colorization, and seasonal displays
  • Handle cash reconciliation, deposits, and required reporting
  • Investigate and address security, safety, and risk concerns
  • Communicate regularly with Regional Director regarding store performance

People & Team Leadership

  • Hire, train, coach, and manage a team of 12–25 employees
  • Conduct performance management, discipline, and terminations in partnership with HR
  • Build schedules and assign coverage to maximize efficiency
  • Process and approve payroll accurately and timely
  • Conduct monthly staff meetings and promote engagement
  • Foster a culture of accountability, customer service, and mission alignment

Schedule & Availability

  • Full-time leadership schedule
  • Weekend availability (Saturday and Sunday) required
  • Reliable transportation required for scheduled shifts

Qualifications

  • High school diploma or equivalent required
  • Three years of retail or related management experience at the Store Manager level or higher
    • Goodwill retail management experience may substitute
    • Advanced education may substitute for experience
  • Valid driver’s license, vehicle insurance, and access to a personal vehicle

Employment is contingent on successful completion of a criminal background check.

Knowledge, Skills & Abilities

  • Retail leadership in high‑volume environments
  • Financial acumen (sales, margins, expense control)
  • Strong merchandising and marketing skills
  • Conflict resolution and sound judgment
  • Ability to lead diverse teams and communicate effectively
  • Working knowledge of Microsoft Word, Excel, and basic internet tools

Physical Requirements

  • Lift up to 50 lbs (frequent lifting up to 25 lbs)
  • Stand, walk, bend, reach, and use hands throughout shift
  • Medium physical demand work environment
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirements

  • Up to 25% travel related to banking, operational needs, meetings, or special assignments
  • Access to a personal vehicle required

Why Lead at Goodwill?

Goodwill Industries of the Chesapeake offers competitive compensation, leadership autonomy, and the opportunity to manage a mission‑driven business that directly supports workforce development and community programs.

???? Learn more about benefits and careers:
https://goodwillches.org/about-us/goodwill-careers/

EOE/MFDV Including Disability/Vets