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Retail Customer Associate Jobs in Philadelphia, PA

Dollartree

Customer Associate II

Limerick, PA · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Associate II

Limerick, PA · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Doggie Style Pets

Be Seen First

Retail Customer Service Associate

Philadelphia, PA · On-site

$18/hr

  • Medical

  • PTO

We are seeking Customer Service Associates for our retail stores. Customer Service Associates create and maintain a sense of community in our stores through excellent customer engagement, product ...

FedEx Office

Retail Customer Service Associate

Willow Grove, PA · On-site

$14.75 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx Office

Retail Customer Service Associate

Glen Mills, PA · On-site

$14.75 - $16.25/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx Office

Retail Customer Service Associate

Wayne, PA

$13.50 - $15/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx Office

Retail Customer Service Associate

Cherry Hill, NJ

$14.75 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

New

FedEx Office

Retail Customer Service Associate

Jenkintown, PA · On-site

$14.75 - $16.25/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx Office

Retail Customer Service Associate

Mount Laurel, NJ · On-site

$14.75 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx Office

Retail Customer Service Associate

North Wales, PA · On-site

$14.50 - $16/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

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All JobsRetail Customer Associate JobsRetail Customer Associate Jobs in Philadelphia, PA

Retail Customer Associate information

See Philadelphia, PA salary details

$11

$15

$17

How much do retail customer associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for retail customer associate in Philadelphia, PA is $15.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $16.01 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Associate vs Cashier?

AspectRetail Customer AssociateCashier
Primary RoleAssist customers, provide product information, and ensure a positive shopping experienceHandle transactions, operate cash registers, and process payments
Required SkillsCustomer service, communication, product knowledgeBasic math, attention to detail, cash handling
Work EnvironmentSales floor, customer interactionCheckout counters, point-of-sale systems
Common CertificationsNone typically required, but customer service experience preferredCash handling or POS training often preferred

While both roles involve working in retail settings, a Retail Customer Associate focuses on assisting customers and enhancing their shopping experience, whereas a Cashier primarily handles transactions at the checkout. The roles often overlap, but the Associate role encompasses broader customer service responsibilities.

What are the key skills and qualifications needed to thrive as a retail customer associate?

To thrive as a Retail Customer Associate, you need strong customer service skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is highly valued. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure positive customer experiences, efficient sales operations, and contribute directly to store success and customer loyalty.

How does a retail customer associate typically interact with other team members to ensure a smooth store operation?

Retail Customer Associates work closely with colleagues, such as cashiers, stock associates, and supervisors, to maintain an organized and efficient store environment. Communication is key—they often relay customer feedback to management, coordinate with the stock team to replenish shelves, and assist cashiers during busy periods. Collaboration ensures customer needs are met promptly, inventory is managed effectively, and the store runs smoothly. Building strong working relationships within the team not only improves the customer experience but can also open up opportunities for career advancement within the company.

What is a retail customer associate?

Retail Customer Associates are employees who assist customers in retail stores by answering questions, helping them find products, processing transactions, and ensuring a positive shopping experience. They often handle tasks such as restocking shelves, managing returns, addressing customer concerns, and maintaining store cleanliness. Good communication skills and a friendly attitude are important for this role, as associates are often the main point of contact between the store and its customers.

What are popular job titles related to Retail Customer Associate jobs in Philadelphia, PA?

For Retail Customer Associate jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Retail Customer Associate jobs in Philadelphia, PA look for?

The top searched job categories for Retail Customer Associate jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Retail Customer Associate jobs?

Cities near Philadelphia, PA with the most Retail Customer Associate job openings:

Retail Customer Associate jobs near you

Customer Associate II

Dollartree

Limerick, PA • On-site

$13.75 - $19/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,517 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.

Your Role:

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:

  • Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
  • Merchandising and stocking as needed
  • Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Managing sales transactions while working assigned cash register
  • Maintaining security of cash and protecting company assets
  • Other duties as assigned*

Your Skills and Experience:

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required
  • High level of integrity is required
  • Proficiency in basic math for cash accounting is required

Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time33 W Ridge Pike,Limerick,Pennsylvania 1946810206Dollar Tree

What Dollar Tree employees say

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Hours and flexibility

Workplace

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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