ZipRecruiter

Log In

1

Retail Customer Associate Jobs in Frederick, MD (NOW HIRING)

TJX Companies

Retail Sales Associate

Germantown, MD · On-site

$17.65 - $18.15/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

Tjx

Retail Sales Associate

Germantown, MD

$17.65 - $18.15/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

TJX Companies

Retail Sales Associate

Germantown, MD · On-site

$17.65 - $18.15/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

Tjx

Retail Store Sales Associate - Part Time

Ranson, WV · On-site

$13.75 - $14.25/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

Ross Stores

Retail Associate

Germantown, MD · On-site

$15.50 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Frederick, MD · On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Montgomery Village, MD · On-site

$16 - $18.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Frederick, MD · On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Frederick, MD · On-site

$15.25 - $17.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Leesburg, VA · On-site

$15.50 - $17.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Dulles, VA · On-site

$15 - $17.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores, Inc

Retail Associate

Hagerstown, MD · On-site

$14.25 - $16.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Montgomery Village, MD · On-site

$16 - $18.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

next page

Showing results 1-20

All JobsRetail Customer Associate JobsRetail Customer Associate Jobs in Frederick, MD

Retail Customer Associate information

See Frederick, MD salary details

$11

$15

$17

How much do retail customer associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for retail customer associate in Frederick, MD is $15.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $15.77 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Associate vs Cashier?

AspectRetail Customer AssociateCashier
Primary RoleAssist customers, provide product information, and ensure a positive shopping experienceHandle transactions, operate cash registers, and process payments
Required SkillsCustomer service, communication, product knowledgeBasic math, attention to detail, cash handling
Work EnvironmentSales floor, customer interactionCheckout counters, point-of-sale systems
Common CertificationsNone typically required, but customer service experience preferredCash handling or POS training often preferred

While both roles involve working in retail settings, a Retail Customer Associate focuses on assisting customers and enhancing their shopping experience, whereas a Cashier primarily handles transactions at the checkout. The roles often overlap, but the Associate role encompasses broader customer service responsibilities.

What are the key skills and qualifications needed to thrive as a retail customer associate?

To thrive as a Retail Customer Associate, you need strong customer service skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is highly valued. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure positive customer experiences, efficient sales operations, and contribute directly to store success and customer loyalty.

How does a retail customer associate typically interact with other team members to ensure a smooth store operation?

Retail Customer Associates work closely with colleagues, such as cashiers, stock associates, and supervisors, to maintain an organized and efficient store environment. Communication is key—they often relay customer feedback to management, coordinate with the stock team to replenish shelves, and assist cashiers during busy periods. Collaboration ensures customer needs are met promptly, inventory is managed effectively, and the store runs smoothly. Building strong working relationships within the team not only improves the customer experience but can also open up opportunities for career advancement within the company.

What is a retail customer associate?

Retail Customer Associates are employees who assist customers in retail stores by answering questions, helping them find products, processing transactions, and ensuring a positive shopping experience. They often handle tasks such as restocking shelves, managing returns, addressing customer concerns, and maintaining store cleanliness. Good communication skills and a friendly attitude are important for this role, as associates are often the main point of contact between the store and its customers.
What are popular job titles related to Retail Customer Associate jobs in Frederick, MD? For Retail Customer Associate jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Retail Customer Associate jobs in Frederick, MD look for? The top searched job categories for Retail Customer Associate jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Retail Customer Associate jobs? Cities near Frederick, MD with the most Retail Customer Associate job openings:
Retail Customer Associate jobs near you

Retail Sales Associate

TJX Companies

Germantown, MD • On-site

$17.65 - $18.15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.
  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
20906b Frederick R Milestone Ctr
Location:
USA TJ Maxx Store 0025 Germantown MD
This position has a starting pay range of $17.65 to $18.15 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

What TJX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply