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Retail Customer Associate Jobs in Dedham, MA (NOW HIRING)

FedEx Office

Retail Customer Service Associate

Boston, MA · On-site

$20.75 - $24.37/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx

Retail Customer Service Associate

Boston, MA

$20.75 - $24.37/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx

Retail Customer Service Associate

Boston, MA · On-site

$16.25 - $18/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx

Retail Customer Service Associate

Boston, MA · On-site

$20.75 - $24.37/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx

Retail Customer Service Associate

Peabody, MA · On-site

$20.75 - $24.37/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx

Retail Customer Service Associate

Boston, MA

$20.75 - $24.37/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx Office

Retail Customer Service Associate

Boston, MA · On-site

$16.25 - $18/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx

Retail Customer Service Associate

Boston, MA

$20.75 - $24.37/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx Office

Retail Customer Service Associate

Peabody, MA · On-site

$20.75 - $24.37/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx

Retail Customer Service Associate

Peabody, MA · On-site

$16.75 - $18.25/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx Office

Retail Customer Service Associate

Boston, MA · On-site

$16.25 - $18/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx

Retail Customer Service Associate

Boston, MA · On-site

$16.25 - $18/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

FedEx Office

Retail Customer Service Associate

Peabody, MA · On-site

$16.75 - $18.25/hr

Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in printing, signs and graphics and shipping product lines ...

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All JobsRetail Customer Associate JobsRetail Customer Associate Jobs in Dedham, MA

Retail Customer Associate information

See Dedham, MA salary details

$11

$15

$18

How much do retail customer associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for retail customer associate in Dedham, MA is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $16.30 per hour, depending on experience, location, and employer.

What is a retail customer associate?

Retail Customer Associates are employees who assist customers in retail stores by answering questions, helping them find products, processing transactions, and ensuring a positive shopping experience. They often handle tasks such as restocking shelves, managing returns, addressing customer concerns, and maintaining store cleanliness. Good communication skills and a friendly attitude are important for this role, as associates are often the main point of contact between the store and its customers.

What are the key skills and qualifications needed to thrive as a retail customer associate?

To thrive as a Retail Customer Associate, you need strong customer service skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is highly valued. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure positive customer experiences, efficient sales operations, and contribute directly to store success and customer loyalty.

How does a retail customer associate typically interact with other team members to ensure a smooth store operation?

Retail Customer Associates work closely with colleagues, such as cashiers, stock associates, and supervisors, to maintain an organized and efficient store environment. Communication is key—they often relay customer feedback to management, coordinate with the stock team to replenish shelves, and assist cashiers during busy periods. Collaboration ensures customer needs are met promptly, inventory is managed effectively, and the store runs smoothly. Building strong working relationships within the team not only improves the customer experience but can also open up opportunities for career advancement within the company.

What is the difference between Retail Customer Associate vs Cashier?

AspectRetail Customer AssociateCashier
Primary RoleAssist customers, provide product information, and ensure a positive shopping experienceHandle transactions, operate cash registers, and process payments
Required SkillsCustomer service, communication, product knowledgeBasic math, attention to detail, cash handling
Work EnvironmentSales floor, customer interactionCheckout counters, point-of-sale systems
Common CertificationsNone typically required, but customer service experience preferredCash handling or POS training often preferred

While both roles involve working in retail settings, a Retail Customer Associate focuses on assisting customers and enhancing their shopping experience, whereas a Cashier primarily handles transactions at the checkout. The roles often overlap, but the Associate role encompasses broader customer service responsibilities.

What job categories do people searching Retail Customer Associate jobs in Dedham, MA look for?

The top searched job categories for Retail Customer Associate jobs in Dedham, MA are:

What cities near Dedham, MA are hiring for Retail Customer Associate jobs?

Cities near Dedham, MA with the most Retail Customer Associate job openings:

Retail Customer Associate jobs near you
Infographic showing various Retail Customer Associate job openings in Dedham, MA as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $32,424 per year, or $15.6 per hour.

Retail Customer Experience Associate

Jones Road Beauty

Chestnut Hill, MA • On-site

$16.25 - $18/hr

Other

Posted 10 days ago

Key responsibilities

  • Engage with customers, assist their needs, and process transactions at the store.

  • Restock inventory, maintain store cleanliness, and ensure the store is customer-ready.

  • Support sales efforts by promoting products, contributing to sales targets, and participating in store events.

Job description

About Jones Road

Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone—and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.


About the role

Jones Road Beauty is looking for an energetic and customer-oriented Retail Sales and Support Associate to join our team at our Chestnut Hill location. This role reports to the Store Manager. In this role, you will engage with customers, assist their needs, restock inventory, maintain store cleanliness, process transactions, and handle inquiries. We are seeking a people-first professional who has a passion for providing exceptional customer service where the ideal candidate can thrive in a fast-paced environment and is dedicated to creating a positive shopping experience for our customers.


What you’ll do:

Customer Service

  • Champion the Jones Road brand and deliver exceptional customer service, ensuring a positive and personalized experience
  • Create a warm and inviting atmosphere, establishing a personal connection with each customer
  • Uphold the brand's artistry, passion, and productivity standards while assisting customers and maintaining the shop floor
  • Address any guest concerns promptly, ensuring appropriate actions are taken and notifying a manager when necessary
  • Support in managing walk in foot traffic and maintain the line management queue for appointments and assistance
  • Provides information on store services and products
  • Handle phone inquiries, direct calls, and offer basic information
  • Deliver personalized service by asking open-ended questions, understanding customer needs, and processing transactions through the POS system

Sales

  • Actively contribute to achieving monthly sales targets by effectively promoting and selling products to customers
  • Participates in driving monthly sales as well as in supporting store events
  • Welcome and engage customers and offer to service clients’ and pull their product needs as well as directing them through the store.


Team Work

  • Foster a cooperative and respectful relationship with retail colleagues, promoting open communication, professionalism, and creativity.

Operations

  • Work efficiently and accurately under time pressure, ensuring the store is customer-ready throughout business hours.
  • Maintain excellent store hygiene standards, including cleaning display units, brushes, tools, testers, etc., and restocking makeup stations after each use.
  • Assist with inventory management, including weekly and monthly stock counts and timely replenishments on the sales floor.
  • Aid in receiving packages or guiding delivery services to the store
  • Adhere to store standards and policies consistently


What you’ll bring

  • High School Diploma required, experience in hospitality-related field or retail preferred
  • 1-2 years of experience in customer-facing retail or the service industry
  • Excellent verbal communication skills, with the ability to influence and convey messages clearly and concisely
  • Strong ability to work independently and collaboratively as part of a team
  • Flexibility in schedule, including availability for work on days, weekends and holidays
  • Physical capability to stand and walk for the duration of a shift (up to 8 hours)
  • Ability to lift objects weighing up to 25 pounds
  • Willingness to stoop, bend and squat for cleaning and stocking duties on the sales floor and non-sales areas


Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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