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Retail Customer Associate Jobs in Mississippi (NOW HIRING)

PetSmart

Retail Customer Service Lead

Starkville, MS · On-site

$14 - $17/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Starkville, MS · On-site

$14 - $17/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Starkville, MS

$14 - $17/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Starkville, MS

$14 - $17/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Starkville, MS · On-site

$13.66 - $18.66/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Starkville, MS · On-site

$14 - $17/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

PetSmart

Retail Customer Service Lead

Starkville, MS

$15.25 - $17/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to ...

The UPS Store #2758

Retail Sales Associate

Hattiesburg, MS · On-site

$11.50 - $13.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

The UPS Store # 4726

Retail Sales Associate

Diberville, MS

$13.25 - $15.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

The UPS Store # 4726

Retail Sales Associate

Diberville, MS · On-site

$13.25 - $15.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

The UPS Store #2758

Retail Sales Associate

Hattiesburg, MS · On-site

$14.75 - $17/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

The UPS Store # 4726

Retail Sales Associate

Diberville, MS

$13.25 - $15.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

The UPS Store # 4726

Retail Sales Associate

Diberville, MS

$13.25 - $15.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

The UPS Store #2758

Retail Sales Associate

Hattiesburg, MS · On-site

$11.50 - $13.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

The UPS Store #2758

Retail Sales Associate

Hattiesburg, MS · On-site

$11.50 - $13.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

The UPS Store # 4726

Retail Sales Associate

Diberville, MS · On-site

$13.25 - $15.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding ...

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All JobsRetail Customer Associate JobsRetail Customer Associate Jobs in Mississippi

Retail Customer Associate information

What is a retail customer associate?

Retail Customer Associates are employees who assist customers in retail stores by answering questions, helping them find products, processing transactions, and ensuring a positive shopping experience. They often handle tasks such as restocking shelves, managing returns, addressing customer concerns, and maintaining store cleanliness. Good communication skills and a friendly attitude are important for this role, as associates are often the main point of contact between the store and its customers.

What are the key skills and qualifications needed to thrive as a retail customer associate?

To thrive as a Retail Customer Associate, you need strong customer service skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is highly valued. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure positive customer experiences, efficient sales operations, and contribute directly to store success and customer loyalty.

How does a retail customer associate typically interact with other team members to ensure a smooth store operation?

Retail Customer Associates work closely with colleagues, such as cashiers, stock associates, and supervisors, to maintain an organized and efficient store environment. Communication is key—they often relay customer feedback to management, coordinate with the stock team to replenish shelves, and assist cashiers during busy periods. Collaboration ensures customer needs are met promptly, inventory is managed effectively, and the store runs smoothly. Building strong working relationships within the team not only improves the customer experience but can also open up opportunities for career advancement within the company.

What is the difference between Retail Customer Associate vs Cashier?

AspectRetail Customer AssociateCashier
Primary RoleAssist customers, provide product information, and ensure a positive shopping experienceHandle transactions, operate cash registers, and process payments
Required SkillsCustomer service, communication, product knowledgeBasic math, attention to detail, cash handling
Work EnvironmentSales floor, customer interactionCheckout counters, point-of-sale systems
Common CertificationsNone typically required, but customer service experience preferredCash handling or POS training often preferred

While both roles involve working in retail settings, a Retail Customer Associate focuses on assisting customers and enhancing their shopping experience, whereas a Cashier primarily handles transactions at the checkout. The roles often overlap, but the Associate role encompasses broader customer service responsibilities.

What are popular job titles related to Retail Customer Associate jobs in Mississippi?

For Retail Customer Associate jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Retail Customer Associate jobs in Mississippi look for?

The top searched job categories for Retail Customer Associate jobs in Mississippi are:

What cities in Mississippi are hiring for Retail Customer Associate jobs?

Cities in Mississippi with the most Retail Customer Associate job openings:

Retail Customer Associate jobs near you
Infographic showing various Retail Customer Associate job openings in Mississippi as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Retail Customer Experience Supervisor

TJX Companies

Jackson, MS

$13 - $13.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 690 frontline employees who took The Breakroom Quiz

27th of 39 rated national retailers

Job description

Retail Customer Experience Supervisor

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You!

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.00 to $13.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

Retail Customer Experience Supervisor

What TJX employees say

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