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Retail Crew information

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$11

$17

$20

How much do retail crew jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for retail crew in the United States is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Retail Crew vs Retail Associate?

AspectRetail CrewRetail Associate
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentFast-paced retail stores, often during evenings and weekendsSimilar retail settings, customer service focused
Employer & Industry UsageCommonly used in retail chains, especially entry-level rolesWidely used across retail sectors for customer-facing roles
Job ResponsibilitiesAssisting customers, stocking shelves, basic sales tasksCustomer service, sales support, inventory management

Retail Crew and Retail Associate roles are similar, both requiring basic customer service skills and high school education. The main difference lies in terminology; 'Retail Crew' is often used in specific retail brands or stores, while 'Retail Associate' is a more general term. Both roles involve assisting customers, stocking, and maintaining store appearance, making them interchangeable in many retail environments.

Is retail crew a stressful job?

Retail crew jobs can be stressful due to fast-paced environments, customer interactions, and the need to meet sales or service goals. Employees often handle busy periods, such as holidays or weekends, which can increase pressure, but stress levels vary based on individual resilience and workplace support. Good communication skills and organization can help manage the workload effectively.

What are retail crew job examples?

Retail crew job examples include cashier, sales associate, stock clerk, customer service representative, and merchandise handler. These roles typically involve assisting customers, stocking shelves, operating cash registers, and maintaining store cleanliness, often requiring good communication skills and familiarity with point-of-sale systems.

What is the job description of a retail crew?

A retail crew member is responsible for assisting customers, stocking shelves, operating cash registers, and maintaining store cleanliness. They often work in a fast-paced environment, require good communication skills, and may need to follow safety and company policies. The role typically involves flexible hours, including evenings and weekends.

What cities are hiring for Retail Crew jobs?

Cities with the most Retail Crew job openings:

What states have the most Retail Crew jobs?

States with the most job openings for Retail Crew jobs include:

What are popular job titles related to Retail Crew jobs?

For Retail Crew jobs, the most frequently searched job titles are:

Retail Crew jobs near you

Crew Leader-Retail (Dixieland)

Harlingen, TX

Goodwill Industries
See more jobs at Goodwill Industriesexternal

Full-time

Posted 8 days ago

Job description

Crew Leader-Retail

SUMMARY OF POSITION

The Crew Leader is responsible for greeting and assisting customers in a friendly and courteous manner while providing excellent customer service. The Crew Leader will supervise store staff and its operations when the Retail Store Manager is not present. The Crew Leader is expected to be professional while upholding the core Goodwill values of -Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

ESSENTIAL RESPONSIBILITIES AND DUTIES

Responsible for helping customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, preparing merchandise for delivery, and processing customer inquiries, and complaints in a courteous manner
Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on the sales floor while maintaining production levels as assigned by the supervisor to achieve store goals
Maintain acceptable attendance, personal hygiene, and dress code standards including wearing company-issued name badges. Attend meetings and training sessions as required.
Open and/or close store, make change at the bank, perform nightly bank deposits
Submit reports promptly to the manager and Corporate Office
Participate in continuous professional development training
Train staff on customer service, donation and production procedures, and cash register
Participate in the hiring and onboarding process
Serve as a mentor for staff and help to create a positive, inclusive work environment
Manage the store sales team to ensure customers are being helped in a timely fashion
Maintain quality service by establishing and enforcing organization standards
Embrace the core values of the agency in the spirit in which the agency operates at work and in the community
Adheres to all agency policies and procedures complying with all department and agency policies, procedures, and regulations
Actively promote diversity and inclusion and ensure a supportive, welcoming work environment for everyone
Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrate excellent customer service skills
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work well with others in a respectful and collaborative work manner
Ability to work as part of a team and take initiative independent of direct supervision
Ability to read, write and communicate effectively
Ability to perform basic math skills
Flexible work schedule, including days, evenings, weekends, and holidays

Minimum Qualifications

High School diploma (or equivalent) and one year of retail experience OR four (4) years of retail experience
Valid Driver License, clean driving record, and carry minimum liability coverage as required by the State of Texas
Pass pre-employment criminal background check and Drug/Alcohol screen

PHYSICAL FUNCTIONS

Able to work in hot/cold, humid, and/or dusty environments
Able to frequently bend, stoop, push, pull and stand for extended periods
Able to lift and carry up to 25 lbs. or more with 2-person assistance
Must have adequate vision to perform duties

Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.

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