Retail Creative Coordinator Jobs (NOW HIRING)

We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.

Rowan’s Creative Project Coordinator, reporting directly to the Chief Brand Officer, Creative Director, and other key team members to manage and execute a variety of creative projects. The Creative Project Coordinator’s role’s main objective will be to ensure the smooth operation of our creative processes, from project initiation to completion, while maintaining the highest standards of quality and creativity.

• Collaborate directly with the Chief Brand Officer, Creative Director, and other key partners to deliver high-quality creative assets.
• Set clear targets for creative project scope and completion times, managing the creative hotsheet for all assets.
• Oversee daily project communications, optimizing processes by introducing or reducing steps from project brief to completion.
• Build and maintain foundational partnerships across different functions within the company.
• Manage and brief projects originating from the Chief Brand Officer and Creative Director, ensuring alignment with brand vision.
• Assist in managing budget allocations for the creative team, including freelance hours, photoshoot budgets, and Product Detail Page (PDP) invoices.

• Lead the production of photoshoots, initiating talent searches for photographers, make-up artists, stylists, models, and studios.
• Ensure timely communication and coordination with all team members involved in creative projects.
• Manage the yearly Photography Budget, overseeing digital assets and information across the company.
• Support social media content creation and copywriting efforts.
• Coordinate the distribution of supplies to creative team members as needed.

• Work closely with the Retail Marketing team to brainstorm and execute content and marketing strategies.
• Manage the creation and distribution of promotional collateral, ensuring targets and deadlines are met.
• Facilitate the production of content for various marketing channels, including emails, social media, partnerships, and campaigns.
• Support creative ideation and content creation leveraging deep understanding of the brand and audience to create more cohesive messaging across all channels.
• Translate creative ideas into actionable plans and write comprehensive briefs to streamline campaign execution, enhancing agility and responsiveness to market trends.

• Facilitate the daily management of New Store Opening (NSO) projects, from project initiation to the installation of vinyl signage.
• Collaborate with vendors and the Rowan expansion team to manage all aspects of the creative process for expansion projects.
• Act as the brand and creative representative at vinyl installations, managing all studio product signage and collateral.

• Assist in producing high-quality product photography, coordinating with the Head of Product and Creative Director for art direction.
• Manage partnerships with photography studios, such as Soona, ensuring all product photography meets Rowan's standards.
• Organize and manage PDP images and folders, facilitating the delivery and retouching of product images.

• Bachelor’s degree in Business or a similar field or equivalent experience.
• 2+ year’s proven experience in creative project coordination, preferably in a marketing or advertising agency setting.
• Strong leadership skills with the ability to hold teams accountable and remove roadblocks.
• Excellent communication and interpersonal skills, capable of working with clients, stakeholders, and cross-functional teams.
• Ability to manage multiple projects simultaneously, with a keen eye for detail and organization.
• Creative and strategic thinking with the ability to contribute actively to project sessions and marketing brainstorming.
• Familiarity with digital asset management, budget management, and creative production processes.

• Medical/Dental/Vision Health Plans
• Long-term Disability
• Life Insurance
• 401k and Roth IRA Plans
• Paid Parental Leave
• Open PTO policy
• Employee discounts on our amazing products!

$62,400 - $65,000 a year

Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick‑and‑mortar locations across the US also provide a long‑overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.

Check us out on CNBC's How I Made It

Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)

How Rowan Has Created a New Pathway for Nurses

Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!

Rowan is an equal opportunity employer. All applicants will be considered for employmentwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).