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Retail Computer Technician Jobs in Chicago, IL (NOW HIRING)

Micro Center

RETAIL COMPUTER TECHNICIAN

Chicago, IL · On-site

$18.75 - $25/hr

They are seeking self-motivated Retail Computer Technicians to provide customer service and technical support, including diagnosing and repairing various computer devices while maintaining ...

Micro Center

RETAIL COMPUTER TECHNICIAN

Chicago, IL · On-site

$18 - $35/hr

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $16.20/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It ...

Micro Center

RETAIL COMPUTER TECHNICIAN

Chicago, IL

$18 - $35/hr

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $16.20/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It ...

OGDEN PHARMACY

Pharmacy Technician

Aurora, IL · On-site

$18 - $22/hr

... using computer software * Selling products, merchandise, and services in a retail setting ... Pharmacy technician experience: 1 year (Preferred) Language: English (required), Arabic (Preferred ...

OGDEN PHARMACY

Pharmacy Technician

Aurora, IL · On-site

$18 - $22/hr

... using computer software * Selling products, merchandise, and services in a retail setting ... Pharmacy technician experience: 1 year (Preferred) Language: English (required), Arabic (Preferred ...

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All JobsRetail Computer Technician JobsRetail Computer Technician Jobs in Chicago, IL

Retail Computer Technician information

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$12

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How much do retail computer technician jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for retail computer technician in Chicago, IL is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.04 per hour, depending on experience, location, and employer.

What does a retail computer technician do?

A Retail Computer Technician is responsible for diagnosing, repairing, and maintaining computers and related equipment in a retail environment. They assist customers with hardware and software issues, perform upgrades, and provide technical support both in-store and over the phone. Additionally, they may help with inventory management, recommend products, and ensure that systems are secure and functioning optimally. Retail Computer Technicians need strong problem-solving skills and up-to-date technical knowledge to provide excellent customer service.

What are the key skills and qualifications needed to thrive as a retail computer technician, and why are they important?

To thrive as a Retail Computer Technician, you need strong troubleshooting abilities, solid knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+. Familiarity with point-of-sale systems, diagnostic tools, and inventory management software is often required. Excellent customer service skills, patience, and clear communication help technicians address client needs and explain technical issues effectively. These skills ensure timely and accurate repairs, enhance customer satisfaction, and contribute to the overall efficiency of retail operations.

What are some common challenges faced by retail computer technicians, and how can they be managed effectively?

Retail Computer Technicians often encounter challenges such as diagnosing a wide range of hardware and software issues under tight time constraints, managing high customer service expectations, and staying updated with rapidly evolving technology. Effective time management, strong communication skills, and a commitment to continuous learning are essential for overcoming these challenges. Collaborating with team members and utilizing company resources or documentation can also help resolve complex technical problems efficiently.

What is the difference between Retail Computer Technician vs Computer Support Specialist?

AspectRetail Computer TechnicianComputer Support Specialist
CertificationsA+ Certification, CompTIA certificationsA+ Certification, CompTIA certifications
Work EnvironmentRetail stores, electronics outletsOffices, call centers, remote support
Industry UsageRetail electronics, consumer techIT departments, tech companies
Job FocusHardware repair, in-store tech supportSoftware troubleshooting, remote support

Retail Computer Technicians primarily work in retail environments, focusing on hardware repairs and in-person customer support. In contrast, Computer Support Specialists often work in office settings, providing remote or on-site software and hardware support. Both roles require similar certifications and serve different customer needs within the tech industry.

Are retail computer technicians in demand?

Retail computer technicians are in steady demand due to the ongoing need for technical support in retail environments, especially as businesses upgrade hardware and software. Skills in troubleshooting, hardware repair, and familiarity with POS systems and networking are valuable, and employment opportunities are expected to remain stable in the coming years.

How much is the salary for a retail computer technician?

The average salary for a retail computer technician typically ranges from $25,000 to $45,000 per year, depending on experience, location, and certifications. Entry-level technicians may earn less, while those with specialized skills or certifications can earn higher wages, especially in busy retail environments or with additional technical responsibilities.

What are popular job titles related to Retail Computer Technician jobs in Chicago, IL?

For Retail Computer Technician jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Retail Computer Technician jobs in Chicago, IL look for?

The top searched job categories for Retail Computer Technician jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Retail Computer Technician jobs?

Cities near Chicago, IL with the most Retail Computer Technician job openings:

Retail Computer Technician jobs near you
Infographic showing various Retail Computer Technician job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,679 per year, or $21.5 per hour.

RETAIL COMPUTER TECHNICIAN

Micro Center

Chicago, IL • On-site

$18.75 - $25/hr

Full-time

Re-posted 15 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

Job Summary:
Micro Center is the nation’s leading computer and electronic device big box retailer, known for its extensive selection of premier computer products and knowledgeable staff. They are seeking self-motivated Retail Computer Technicians to provide customer service and technical support, including diagnosing and repairing various computer devices while maintaining communication with customers regarding their repair status.
Responsibilities:
• Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
• Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
• Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
• Assemble custom computers sold by our expert build-your-own (BYO) sales team
• Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
• Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
• Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
Qualifications:
Required:
• High School diploma or equivalent
• one-year related computer service repair or technical customer service experience strongly preferred
• CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire
• Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
• Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
Preferred:
• Apple certifications highly desirable
Company:
Micro Center is a retailer for computers and consumer electronics in the United States. Founded in 1979, the company is headquartered in Hilliard, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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