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Retail Associate Jobs in Worcester, MA (NOW HIRING)

The UPS Store

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Retail Store Associate

Fitchburg, MA · On-site

$17 - $19/hr

The Retail Sales Associate must have the ability to learn quickly, give great customer service, have willingness to work well under pressure, and must be able to lift 40 lbs. Duties include ...

Tailored Brands

Retail Sales Associate

Auburn, MA · On-site

$15 - $18.75/hr

Retail Sales Associate We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We ...

Harbor Freight Tools

Retail Sales Associate

CT · On-site

$18/hr

A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride in what you do! The ...

TANISHQ JEWELRY

Retail Sales Associate

Westborough, MA · On-site

$17 - $20/hr

As a Retail Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities include working the register, stocking shelves, counting ...

Skechers

Retail Sales Associate

Milford, MA · On-site

$17 - $18.04/hr

As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. * Store Operations: Keep the store looking its best by organizing ...

Skechers

Retail Sales Associate

Natick, MA

$17 - $18.04/hr

As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. * Store Operations: Keep the store looking its best by organizing ...

Skechers

Retail Sales Associate

Milford, MA

$17 - $18.04/hr

As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. * Store Operations: Keep the store looking its best by organizing ...

Skechers

Retail Sales Associate

Milford, MA · On-site

$17 - $18.04/hr

As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. * Store Operations: Keep the store looking its best by organizing ...

Skechers

Retail Sales Associate

Natick, MA · On-site

$17 - $18.04/hr

As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. * Store Operations: Keep the store looking its best by organizing ...

TANISHQ JEWELRY

Retail Sales Associate

Westborough, MA · On-site

$17 - $20/hr

As a Retail Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities include working the register, stocking shelves, counting ...

Skechers

Retail Sales Associate

Natick, MA

$17 - $18.04/hr

As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. * Store Operations: Keep the store looking its best by organizing ...

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Showing results 41-60

All JobsRetail Associate JobsRetail Associate Jobs in Worcester, MA

Retail Associate information

See Worcester, MA salary details

$10

$15

$18

How much do retail associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for retail associate in Worcester, MA is $15.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $16.78 per hour, depending on experience, location, and employer.

What is the difference between Retail Associate vs Cashier?

AspectRetail AssociateCashier
Primary RoleAssisting customers, stocking shelves, and maintaining store displaysProcessing transactions and handling payments at checkout
Required SkillsCustomer service, product knowledge, communicationCash handling, basic math, customer service
Work EnvironmentSales floor, retail storeCheckout counters, retail store
Common CertificationsNone typically requiredCash handling certification optional

While both roles are essential in retail, a Retail Associate has broader responsibilities including customer assistance and stock management, whereas a Cashier primarily focuses on transaction processing. Retail Associates often engage with customers throughout the store, while Cashiers work mainly at the checkout area. Understanding these differences helps job seekers identify the right position based on their skills and interests.

What is a retail associate?

Retail Associates are employees who work in retail stores to assist customers, manage merchandise, and ensure a positive shopping experience. Their responsibilities may include greeting customers, answering questions, stocking shelves, operating cash registers, and maintaining store cleanliness. Retail Associates play a key role in providing customer service and supporting the overall operations of the store. They often work flexible hours, including evenings and weekends, to accommodate store needs. Strong communication skills and a friendly attitude are important for success in this role.

What are the key skills and qualifications needed to thrive as a retail associate, and why are they important?

To thrive as a Retail Associate, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and mobile payment technologies is typically required. Excellent communication, teamwork, and a positive attitude help you engage customers and handle challenging situations effectively. These skills ensure a smooth shopping experience, drive sales, and contribute to overall store success.

What is the easiest retail associate job to get into?

Entry-level retail associate positions are generally the easiest to obtain, as they often require minimal prior experience and focus on basic customer service and stocking tasks. These jobs typically have straightforward application processes and may not require formal certifications, making them accessible for many job seekers.

What are some common challenges retail associates face during busy seasons, and how can they effectively manage them?

During busy seasons, Retail Associates often face high customer volumes, increased restocking demands, and frequent multitasking. Managing these challenges involves maintaining a positive attitude, staying organized, and communicating clearly with both team members and customers. Effective Associates prioritize tasks, use downtime wisely to prepare for rush periods, and aren't afraid to ask for help when needed. Building strong teamwork and staying flexible are key to ensuring smooth operations during peak times.
More about Retail Associate jobs
What are the most commonly searched types of Retail jobs in Worcester, MA? The most popular types of Retail jobs in Worcester, MA are:
What are popular job titles related to Retail Associate jobs in Worcester, MA? For Retail Associate jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Retail Associate jobs in Worcester, MA look for? The top searched job categories for Retail Associate jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Retail Associate jobs? Cities near Worcester, MA with the most Retail Associate job openings:
Retail Associate jobs near you
Infographic showing various Retail Associate job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,737 per year, or $15.7 per hour.

Retail Store Associate

The UPS Store

Fitchburg, MA • On-site

$17 - $19/hr

Full-time

PTO

Posted 20 days ago

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The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 640 frontline employees who took The Breakroom Quiz

457th of 730 rated retailers

Job description

The UPS Store in Westford, MA is currently searching for an experienced Retail Sales Associate to work full time (up to 40 hours per week).

Our store hours are Mon-Fri 8am-6:30pm, Saturday 9:00am-5:00pm and Sunday 10:00am-3:00pm. Preferred shift hours include working Saturday and / or Sunday.

The Retail Sales Associate must have the ability to learn quickly, give great customer service, have willingness to work well under pressure, and must be able to lift 40 lbs. Duties include processing packages for shipment, operate copiers/fax machines, and point-of-sale devices. The ideal candidate will have retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, a professional appearance, and a fast learner who makes an effort to learn all aspects of the business.

The average workday will involve standing for long periods of time, packaging, operating registers and providing customer services.

Retail Sales Associate responsibilities include;

- Deliver outstanding customer service to walk-in customers and telephone inquiries

- Continuously practice good listening skills with customers and UPS Store team members

- Take ownership of the customer's shipping problem and offer viable solutions

- Take action to learn all product and service offerings, alternative solutions, and industry trends

- Operate all equipment, software, and devices in an expert fashion and be willing to teach others

- Maintain a clean and safe working environment.

We will strongly consider applicants with experience in Retail Sales, Sales Associate, and/or Sales Representative.

Job Types: Full-time

Experience:

  • Retail sales or Customer facing experience

License:

  • Driver's License (Preferred)

Language:

  • English (Required)

Additional Compensation:

  • Bonuses
  • 2 weeks paid holiday

Work Location:

  • Westford

What The UPS Store employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

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