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Retail Associate Jobs in West Springfield, MA (NOW HIRING)

AT and T

Retail Sales Consultant

West Springfield, MA · On-site

$16.25 - $17.65/hr

... Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to ...

Tailored Brands

Retail Sales Associate

Holyoke, MA · On-site

$15 - $18.75/hr

Retail Sales Associate We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We ...

Skechers

Retail Sales Associate

Springfield, MA · On-site

$17/hr

As a Sales Associate , you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. * Store Operations: Keep the store looking its best by organizing ...

Skechers

Retail Sales Associate

Springfield, MA · On-site

$17/hr

As a Sales Associate , you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. * Store Operations: Keep the store looking its best by organizing ...

Skechers

Retail Sales Associate

Manchester, CT · On-site

$17.50 - $18.57/hr

As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. * Store Operations: Keep the store looking its best by organizing ...

Skechers

Retail Sales Associate

West Springfield, MA · On-site

$17/hr

As a Sales Associate , you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. Store Operations: Keep the store looking its best by organizing ...

Skechers

Retail Sales Associate

Enfield, CT · On-site

$17.50/hr

As a Sales Associate , you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. • Store Operations: Keep the store looking its best by organizing ...

Skechers

Retail Sales Associate

Enfield, CT · On-site

$17.50/hr

As a Sales Associate , you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. · Store Operations: Keep the store looking its best by organizing ...

Skechers

Retail Sales Associate

West Springfield, MA

$17/hr

As a Sales Associate , you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. · Store Operations: Keep the store looking its best by organizing ...

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All JobsRetail Associate JobsRetail Associate Jobs in West Springfield, MA

Retail Associate information

See West Springfield, MA salary details

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How much do retail associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for retail associate in West Springfield, MA is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $16.78 per hour, depending on experience, location, and employer.

What is the difference between Retail Associate vs Cashier?

AspectRetail AssociateCashier
Primary RoleAssisting customers, stocking shelves, and maintaining store displaysProcessing transactions and handling payments at checkout
Required SkillsCustomer service, product knowledge, communicationCash handling, basic math, customer service
Work EnvironmentSales floor, retail storeCheckout counters, retail store
Common CertificationsNone typically requiredCash handling certification optional

While both roles are essential in retail, a Retail Associate has broader responsibilities including customer assistance and stock management, whereas a Cashier primarily focuses on transaction processing. Retail Associates often engage with customers throughout the store, while Cashiers work mainly at the checkout area. Understanding these differences helps job seekers identify the right position based on their skills and interests.

What is a retail associate?

Retail Associates are employees who work in retail stores to assist customers, manage merchandise, and ensure a positive shopping experience. Their responsibilities may include greeting customers, answering questions, stocking shelves, operating cash registers, and maintaining store cleanliness. Retail Associates play a key role in providing customer service and supporting the overall operations of the store. They often work flexible hours, including evenings and weekends, to accommodate store needs. Strong communication skills and a friendly attitude are important for success in this role.

What are the key skills and qualifications needed to thrive as a retail associate, and why are they important?

To thrive as a Retail Associate, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and mobile payment technologies is typically required. Excellent communication, teamwork, and a positive attitude help you engage customers and handle challenging situations effectively. These skills ensure a smooth shopping experience, drive sales, and contribute to overall store success.

What is the easiest retail associate job to get into?

Entry-level retail associate positions are generally the easiest to obtain, as they often require minimal prior experience and focus on basic customer service and stocking tasks. These jobs typically have straightforward application processes and may not require formal certifications, making them accessible for many job seekers.

What are some common challenges retail associates face during busy seasons, and how can they effectively manage them?

During busy seasons, Retail Associates often face high customer volumes, increased restocking demands, and frequent multitasking. Managing these challenges involves maintaining a positive attitude, staying organized, and communicating clearly with both team members and customers. Effective Associates prioritize tasks, use downtime wisely to prepare for rush periods, and aren't afraid to ask for help when needed. Building strong teamwork and staying flexible are key to ensuring smooth operations during peak times.
More about Retail Associate jobs
What are the most commonly searched types of Retail jobs in West Springfield, MA? The most popular types of Retail jobs in West Springfield, MA are:
What job categories do people searching Retail Associate jobs in West Springfield, MA look for? The top searched job categories for Retail Associate jobs in West Springfield, MA are:
What cities near West Springfield, MA are hiring for Retail Associate jobs? Cities near West Springfield, MA with the most Retail Associate job openings:
Retail Associate jobs near you
Infographic showing various Retail Associate job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,693 per year, or $15.7 per hour.

Retail Sales Consultant

AT and T

West Springfield, MA • On-site

$16.25 - $17.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 728 frontline employees who took The Breakroom Quiz

58th of 97 rated telecommunications companies

Job description

It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together.
Let's talk about what to expect:
  • On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
  • You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
  • You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
  • This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer's needs.
  • Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our new Retail Sales Consultant's earn between $16.25 - $17.65 including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.
Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!
At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.
Ready to join our sales team? Apply today.
#ConnectingOurCommunities
Weekly Hours:
40
Time Type:
Regular
Location:
West Springfield, Massachusetts
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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