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Retail Associate Jobs in Macon, GA (NOW HIRING)

GOODWILL INDUSTRIES OF MIDDLE GA

Retail Associate

Eatonton, GA · On-site

$13.75 - $15.75/hr

BASIC FUNCTION As a Retail Store Associate at Goodwill, you play a vital role in helping transform lives through the power of work. You will support the mission by collecting, processing, and selling ...

GOODWILL INDUSTRIES OF MIDDLE GA

Retail Associate

Eatonton, GA · On-site

$13.75 - $15.75/hr

BASIC FUNCTION As a Retail Store Associate at Goodwill, you play a vital role in helping transform lives through the power of work. You will support the mission by collecting, processing, and selling ...

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All JobsRetail Associate JobsRetail Associate Jobs in Macon, GA

Retail Associate information

See Macon, GA salary details

$8

$13

$15

How much do retail associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for retail associate in Macon, GA is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $14.28 per hour, depending on experience, location, and employer.

What is the difference between Retail Associate vs Cashier?

AspectRetail AssociateCashier
Primary RoleAssisting customers, stocking shelves, and maintaining store displaysProcessing transactions and handling payments at checkout
Required SkillsCustomer service, product knowledge, communicationCash handling, basic math, customer service
Work EnvironmentSales floor, retail storeCheckout counters, retail store
Common CertificationsNone typically requiredCash handling certification optional

While both roles are essential in retail, a Retail Associate has broader responsibilities including customer assistance and stock management, whereas a Cashier primarily focuses on transaction processing. Retail Associates often engage with customers throughout the store, while Cashiers work mainly at the checkout area. Understanding these differences helps job seekers identify the right position based on their skills and interests.

What is a retail associate?

Retail Associates are employees who work in retail stores to assist customers, manage merchandise, and ensure a positive shopping experience. Their responsibilities may include greeting customers, answering questions, stocking shelves, operating cash registers, and maintaining store cleanliness. Retail Associates play a key role in providing customer service and supporting the overall operations of the store. They often work flexible hours, including evenings and weekends, to accommodate store needs. Strong communication skills and a friendly attitude are important for success in this role.

What are the key skills and qualifications needed to thrive as a retail associate, and why are they important?

To thrive as a Retail Associate, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and mobile payment technologies is typically required. Excellent communication, teamwork, and a positive attitude help you engage customers and handle challenging situations effectively. These skills ensure a smooth shopping experience, drive sales, and contribute to overall store success.

What is the easiest retail associate job to get into?

Entry-level retail associate positions are generally the easiest to obtain, as they often require minimal prior experience and focus on basic customer service and stocking tasks. These jobs typically have straightforward application processes and may not require formal certifications, making them accessible for many job seekers.

What are some common challenges retail associates face during busy seasons, and how can they effectively manage them?

During busy seasons, Retail Associates often face high customer volumes, increased restocking demands, and frequent multitasking. Managing these challenges involves maintaining a positive attitude, staying organized, and communicating clearly with both team members and customers. Effective Associates prioritize tasks, use downtime wisely to prepare for rush periods, and aren't afraid to ask for help when needed. Building strong teamwork and staying flexible are key to ensuring smooth operations during peak times.
More about Retail Associate jobs
What are the most commonly searched types of Retail jobs in Macon, GA? The most popular types of Retail jobs in Macon, GA are:
What are popular job titles related to Retail Associate jobs in Macon, GA? For Retail Associate jobs in Macon, GA, the most frequently searched job titles are:
What job categories do people searching Retail Associate jobs in Macon, GA look for? The top searched job categories for Retail Associate jobs in Macon, GA are:
What cities near Macon, GA are hiring for Retail Associate jobs? Cities near Macon, GA with the most Retail Associate job openings:
Retail Associate jobs near you
Infographic showing various Retail Associate job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $27,859 per year, or $13.4 per hour.

Retail Associate

GOODWILL INDUSTRIES OF MIDDLE GA

Macon, GA • On-site

$12/hr

Other

Re-posted 11 days ago

Job description

Goodwill Industries of Middle Georgia and the CSRA (Goodwill) was founded in Macon in 1975 to serve individuals with disabilities and other special needs. In 1995, we opened our first Job Connection career center, where anyone with a barrier to employment could receive career counseling and job placement assistance. Today, our Goodwill organization operates ten regional career centers, serving residents of 31 counties in Georgia and four in South Carolina.
BASIC FUNCTION
As a Retail Store Associate at Goodwill, you play a vital role in helping transform lives through the power of work. You will support the mission by collecting, processing, and selling donated goods to customers at our retail stores and donation centers. This position is ideal for individuals who take pride in quality work, enjoy a fast-paced, team-oriented environment, and want to be part of something bigger than just a job, making a real difference in the community every day.
PRINCIPLE ACCOUNTABILITIES
Floor Responsibilities
• Serve as a role model and instructor in the subject of "work" for individuals receiving training or job placement assistance through Goodwill. Demonstrate a strong work ethic and passion for quality.
• Greet and assist customers with merchandise selection.
• Operate the store's cash register in compliance with company policies and procedures.
• Close out assigned cash drawer at the end of the shift and balance cash amounts.
• Ensure excellent customer service and direct complaints to the appropriate personnel.
• Rotate merchandise from the sales floor as instructed, accurately recording rotation numbers.
• Assist in display setup and merchandise presentation on the sales floor.
• Maintain store cleanliness and organization according to company standards.
• Follow all company safety and security policies and procedures.
• Cross-train in other workstations as needed.
• Perform other duties as assigned by the manager.
Production Responsibilities
• Be an instructor in the subject of "work" for individuals participating in Goodwill training or job placement programs, leading by example through a positive attitude and strong work ethic.
• Greet and assist donors, ensuring all paperwork is completed accurately.
• Pre-sort donations into appropriate categories and workstations.
• Assess the quality of merchandise and prepare acceptable items for the sales floor.
• Remove and dispose of unsellable items according to company procedures.
• Assist truck drivers with loading and unloading donation trailers.
• Accurately record production and rotation numbers.
• Maintain safety standards and ensure a secure working environment.
• Provide excellent donor relations and escalate concerns to the appropriate personnel.
• Rotate merchandise from the sales floor as required.
• Maintain cleanliness and organization of the work area in accordance with company standards.
• Cross-train in other workstations as needed.
• Perform other duties as assigned by the manager.
SKILLS, QUALIFICATIONS AND PHYSICAL REQUIREMENTS
• High school diploma or GED preferred.
• Ability to perform basic math functions.
• Strong communication and interpersonal skills required.
• Ability to push, pull, and lift up to 50 lbs. with or without reasonable accommodations.
• Ability to work a full shift of at least 8 hours per scheduled workday.
• Flexibility to work a rotating schedule, including evenings and weekends, as assigned.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and working conditions. Job duties may vary depending on specific work requirements or projects in other areas. Goodwill Industries of Middle Georgia and the CSRA reserves the right to modify or waive position requirements at its discretion.

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