Previous customer service or retail experience is beneficial but not required * Willingness to obtain a professional license (support provided; fees may apply)
Previous customer service or retail experience is beneficial but not required * Willingness to obtain a professional license (support provided; fees may apply)
Previous customer service or retail experience is beneficial but not required * Willingness to obtain a professional license (support provided; fees may apply)
Previous customer service or retail experience is beneficial but not required * Willingness to obtain a professional license (support provided; fees may apply)
Customer Experience Associate - Fixed Term
CA$22 - CA$27.21/hr
If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise ...
Customer Experience Associate - Fixed Term
CA$22 - CA$27.21/hr
If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise ...
Retail Associate information
What is the difference between Retail Associate vs Cashier?
| Aspect | Retail Associate | Cashier |
|---|---|---|
| Primary Role | Assisting customers, stocking shelves, and maintaining store displays | Processing transactions and handling payments at checkout |
| Required Skills | Customer service, product knowledge, communication | Cash handling, basic math, customer service |
| Work Environment | Sales floor, retail store | Checkout counters, retail store |
| Common Certifications | None typically required | Cash handling certification optional |
While both roles are essential in retail, a Retail Associate has broader responsibilities including customer assistance and stock management, whereas a Cashier primarily focuses on transaction processing. Retail Associates often engage with customers throughout the store, while Cashiers work mainly at the checkout area. Understanding these differences helps job seekers identify the right position based on their skills and interests.
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Full-time
Medical
Posted 4 days ago
Job description
Position Summary
We are a well-established provider of supplemental benefits, dedicated to delivering value, transparency, and exceptional service to working families. Our team is growing, and we are currently seeking service-oriented individuals with strong communication skills to join our remote sales team.
Company Background
With decades of experience, our organization partners with over 40,000 unions, associations, and member groups across North America, serving millions of members. These groups request access to permanent benefits designed to provide long-term protection, especially when traditional workplace coverage is reduced or lost.
Our focus is on building lasting relationships with members by offering reliable service, education, and support. We are recognized for our strong culture, commitment to growth, and dedication to helping individuals succeed in a remote environment.
Key Responsibilities
- Conduct inbound and outbound client communication
- Schedule appointments with members who have requested information
- Present and explain benefit options through virtual meetings
- Guide clients through the application process
- Maintain accurate records and complete required documentation
- Provide ongoing support to new and existing clients
- Track daily activity and performance metrics
- Participate in optional training and development sessions
- Work alongside underwriting to ensure applications are completed properly
What We Offer
- Flexible, work-from-home environment
- Structured training and ongoing support
- Clear path for long-term career growth
- Weekly team development sessions
- Opportunities for recognition and travel incentives
- Health benefits available after a qualifying period
Minimum Qualifications
- Strong verbal and written communication skills
- Effective time management and organizational ability
- High school diploma or equivalent (post-secondary education is an asset)
- Previous customer service or retail experience is beneficial but not required
- Willingness to obtain a professional license (support provided; fees may apply)
About Spade Recruiting
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Headquarters location
Toronto, Ontario, CA