Retail Associate
$12.50 - $14.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
$12.50 - $14.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
$12.50 - $14.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
$12.50 - $14.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
Jonesboro, AR · On-site
$13 - $15/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
Jonesboro, AR · On-site
$13 - $15/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
$14.50 - $16.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
$14.50 - $16.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
$12.75 - $14.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
$12.75 - $14.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
Rogers, AR · On-site
$12.75 - $14.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
Rogers, AR · On-site
$12.75 - $14.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
Conway, AR · On-site
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
Conway, AR · On-site
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
Rogers, AR · On-site
$12.75 - $14.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
Rogers, AR · On-site
$12.75 - $14.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
Hot Springs, AR · On-site
$12.50 - $14.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
Hot Springs, AR · On-site
$12.50 - $14.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
Little Rock, AR · On-site
$12.50 - $14.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
Little Rock, AR · On-site
$12.50 - $14.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
$13 - $15/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
$13 - $15/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
North Little Rock, AR · On-site
$14.50 - $16.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
North Little Rock, AR · On-site
$14.50 - $16.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
Fort Smith, AR · On-site
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
Fort Smith, AR · On-site
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
Rogers, AR · On-site
$12.75 - $14.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
Rogers, AR · On-site
$12.75 - $14.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...
Retail Associate
$14.50 - $16.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
$14.50 - $16.75/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
Conway, AR · On-site
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
Conway, AR · On-site
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
Russellville, AR · On-site
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate
Russellville, AR · On-site
$13.25 - $15.25/hr
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...
Retail Associate Store Manager information
What is a retail associate store manager?
Retail Associate Store Managers are professionals who assist the Store Manager in overseeing day-to-day operations of a retail store. Their responsibilities typically include supervising staff, ensuring customer satisfaction, managing inventory, and helping to achieve sales targets. They often handle scheduling, training new employees, and addressing customer complaints. Associate Managers play a crucial role in ensuring smooth store functions and may step in to lead when the Store Manager is unavailable.
What are some common challenges faced by retail associate store managers, and how can they overcome them?
Retail Associate Store Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing staff performance, and adapting to fluctuating sales volumes. To overcome these challenges, it's important to develop strong communication and problem-solving skills, foster a supportive team environment, and stay organized with effective time management. Proactively seeking feedback and collaborating closely with store leadership and team members also helps in navigating daily demands and achieving store goals.
What are the key skills and qualifications needed to thrive as a retail associate store manager?
To thrive as a Retail Associate Store Manager, you need strong leadership abilities, sales acumen, and experience in retail operations, often supported by a high school diploma or equivalent; some employers may prefer post-secondary education. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills help you motivate teams and resolve issues effectively. These skills and qualities are crucial for driving store performance, ensuring customer satisfaction, and maintaining smooth daily operations.
Job description
GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
- Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
- Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
- Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
- Represents and supports the Company brand at all times.
- Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
- Maintains a professional appearance and adheres to the Company's dress code at all times.
- Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
- Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
- Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
- Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
- As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
- Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
- Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
- Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
- Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
- Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 pounds.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Certain assignments may require other qualifications and skills.Â
- Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.