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Restoration Operations Manager Jobs in Rosedale, MD

JLL

Regional Maintenance Manager

Baltimore, MD

$64K - $83K/yr

You are part of a National Operations Team delivering services to the client across the United ... Deploy across the network to assess gaps, drive corrective action, and restore performance to KPI ...

6H Management LLC

General Manager

Baltimore, MD

$150K - $175K/yr

... its commitment to the ongoing restoration of Baltimore and its success in social impact ... Work closely with New Waterloo Operations to understand and develop the business plan; serve as a ...

Proxi Dental Staffing

Dental Hygienist

Baltimore, MD · On-site

$140/hr

Operations managers, dental assistants, hygienists, front office staff * EMR System: EClinical ... Strong clinical skills in restorative, preventive, and exam services * Commitment to patient ...

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All JobsRestoration Operations JobsRestoration Operations Manager JobsRestoration Operations Manager Jobs in Rosedale, MD

Restoration Operations Manager information

See Rosedale, MD salary details

$29.7K

$60.9K

$113.7K

How much do restoration operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for restoration operations manager in Rosedale, MD is $60,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $74,300.00 per year, depending on experience, location, and employer.

What does a restoration operations manager do?

A Restoration Operations Manager oversees and coordinates restoration projects, such as those involving fire, water, or mold damage. They manage teams, ensure compliance with safety and industry standards, and communicate with clients throughout the restoration process. Their responsibilities include scheduling jobs, maintaining equipment, budgeting, and ensuring quality control. Ultimately, they ensure that properties are restored efficiently and to the client’s satisfaction.

How does a restoration operations manager typically coordinate with field teams and other departments during a project?

A Restoration Operations Manager plays a central role in ensuring seamless communication between field crews, project managers, and departments like customer service and logistics. They are responsible for scheduling resources, tracking project progress, and resolving any on-site issues that may arise. Regular coordination meetings, digital project management tools, and clear protocols help keep everyone aligned throughout the restoration process. This collaborative approach helps deliver timely and high-quality results for clients while maintaining safety and compliance standards.

What are the key skills and qualifications needed to thrive as a restoration operations manager, and why are they important?

To thrive as a Restoration Operations Manager, you need strong project management skills, knowledge of restoration processes, and experience leading teams, usually supported by a relevant degree or industry certifications like IICRC. Familiarity with job management software, estimating tools (such as Xactimate), and compliance regulations is essential. Excellent communication, leadership, and problem-solving abilities help you coordinate crews, interact with clients, and handle unexpected challenges. These skills ensure efficient project execution, client satisfaction, and successful recovery operations after disasters.

What is the difference between Restoration Operations Manager vs Restoration Supervisor?

AspectRestoration Operations ManagerRestoration Supervisor
CredentialsCertifications like IICRC, OSHA training, relevant experienceSimilar certifications, often less extensive experience required
Work EnvironmentOversees multiple projects, manages teams, strategic planningSupervises daily on-site operations, direct team oversight
Employer & Industry UsageUsed by restoration companies, property managers, insurance firmsCommonly employed in restoration firms, construction, and property services

The Restoration Operations Manager typically handles strategic planning, oversees multiple projects, and manages teams, while the Restoration Supervisor focuses on daily on-site operations and direct supervision. Both roles require relevant certifications and experience, but the manager position involves broader responsibilities and higher-level decision-making.

What cities near Rosedale, MD are hiring for Restoration Operations Manager jobs?

Cities near Rosedale, MD with the most Restoration Operations Manager job openings:

Restoration Operations Manager jobs near you
Infographic showing various Restoration Operations Manager job openings in Rosedale, MD as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $60,863 per year, or $29.3 per hour.

Director of Regional Operations

Excelsia Injury Care

Middle River, MD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

About Us
Born in 1993, Excelsia Injury Care's mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.
At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need-with the compassion they deserve.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.
***Please know this position requires travel throughout our Greater Baltimore Market***
Job Duties
  • Leads their respective regions to ensure smooth operation of medical offices.
  • Participate in the coordination of logistics (with the support of the Executive Assistant) for all provider and manager meetings.
  • Act as a liaison between Compliance, BSO staff, and providers to ensure that audits and retraining are completed (e.g., dictation).
  • Investigate patient complaints that are reported to Compliance related to operational issues.
  • Assists in ensuring that operations tasks related to integrations are completed prior to the required milestone dates.
  • Manages a variety of projects to be assigned by the market president.
  • Hire, train, and provide development opportunities for nonclinical staff of medical offices.
  • Act as an escalation point for clinical office managers and providers.
  • Provide their teams with the data needed to have line of sight into the overall operational health of their assigned offices.
  • Weekly onsite presence at all locations.
  • Ensures financial and operational objectives of offices are realized.
  • Ensure that each member within their region is performing all duties in his or her job description.
  • Implement protocols identified by Compliant related to HIPAA, regulations, and company processes.
  • Improve office processes and manage the implementations.
  • Ensure financial and operational objectives of offices are realized.
  • Monitor Key Performance Indicators (KPIs) daily and react to needs.
  • Provide regular reporting in accordance with Excelsia standards.
  • Conducts regularly scheduled one-on-one meetings with direct reports to provide support, address challenges, and foster professional growth.

  • Leads recurring team meetings and ensures timely completion of annual performance reviews, delivering constructive feedback to support individual and team development.
  • Lead with integrity by upholding our core values and ensuring that all operations align with legal, regulatory, and ethical standards. Foster a culture of corporate responsibility by incorporating Environmental, Social, and Governance (ESG) principles into business practices, positively impacting the patients we serve, our employees, and the communities we reach.
  • Perform other duties and assignments as directed and/or as necessary.

Minimum Requirements
  • High school Graduate or GED equivalent
  • Bachelor's degree in related field preferred
  • Knowledge of advanced work-related subjects
  • Successful completion of corporate orientation program
  • Ongoing related continuing education participation
  • Five or more years in a related supervisory capacity
  • 1-2 years of medical experience in an administrative/legal/ physician office setting
  • Previous computer skills to include (data entry, word perfect, etc.)

Additional Skills/Competencies
  • Ability to maintain a strong confidentiality profile
  • Ability to project a strong corporate image
  • Ability to recognize emergency medical and non-medical situations
  • Ability to identify and resolve customer relation problems
  • Ability to identify and resolve clinical problems.
  • Ability to remain calm in emergency situations
  • Ability to form interpersonal relationships (i.e., establish rapport with others)
  • Ability to manage time effectively by setting priorities
  • Ability to anticipate problems before they arise.
  • Ability to anticipate patient/physician/corporate needs
  • Mathematical ability to perform required calculations.

Physical/Mental Requirements
  • Ability to work flexible hours as required by job demands.
  • May include some exposure to infection and injury
  • Manual dexterity hand/eye coordination
  • Able to lift a minimum of 10 pounds independently
  • Able to perform frequent work with hand/wrist movement
  • Prolonged sitting for up to 60% of time.

Motor Vehicle Report Monitoring
In the event Employee does not maintain the insurance coverage required under this Policy & Procedure, and/or does not maintain a valid license to operate a motor vehicle, that Employee shall not be eligible for mileage reimbursement and is barred from operating any motor vehicle in furtherance of Company business. Operating a motor vehicle in furtherance of Company business without a valid state-issued driver's license to do so and/or maintain insurance of the type and amounts set forth herein shall subject the Employee to immediate disciplinary action up to and including termination.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
  • Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
  • Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
  • Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
  • Discounts on shopping and travel perks through WorkingAdvantage.
  • 401(k) retirement plan with employer match.
  • Paid training opportunities and Education Assistance Program.
  • Employee Referral Bonus Program

Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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