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Restoration Operations Manager Jobs in Illinois (NOW HIRING)

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Restoration Operations Manager information

What does a restoration operations manager do?

A Restoration Operations Manager oversees and coordinates restoration projects, such as those involving fire, water, or mold damage. They manage teams, ensure compliance with safety and industry standards, and communicate with clients throughout the restoration process. Their responsibilities include scheduling jobs, maintaining equipment, budgeting, and ensuring quality control. Ultimately, they ensure that properties are restored efficiently and to the client’s satisfaction.

How does a restoration operations manager typically coordinate with field teams and other departments during a project?

A Restoration Operations Manager plays a central role in ensuring seamless communication between field crews, project managers, and departments like customer service and logistics. They are responsible for scheduling resources, tracking project progress, and resolving any on-site issues that may arise. Regular coordination meetings, digital project management tools, and clear protocols help keep everyone aligned throughout the restoration process. This collaborative approach helps deliver timely and high-quality results for clients while maintaining safety and compliance standards.

What are the key skills and qualifications needed to thrive as a restoration operations manager, and why are they important?

To thrive as a Restoration Operations Manager, you need strong project management skills, knowledge of restoration processes, and experience leading teams, usually supported by a relevant degree or industry certifications like IICRC. Familiarity with job management software, estimating tools (such as Xactimate), and compliance regulations is essential. Excellent communication, leadership, and problem-solving abilities help you coordinate crews, interact with clients, and handle unexpected challenges. These skills ensure efficient project execution, client satisfaction, and successful recovery operations after disasters.

What is the difference between Restoration Operations Manager vs Restoration Supervisor?

AspectRestoration Operations ManagerRestoration Supervisor
CredentialsCertifications like IICRC, OSHA training, relevant experienceSimilar certifications, often less extensive experience required
Work EnvironmentOversees multiple projects, manages teams, strategic planningSupervises daily on-site operations, direct team oversight
Employer & Industry UsageUsed by restoration companies, property managers, insurance firmsCommonly employed in restoration firms, construction, and property services

The Restoration Operations Manager typically handles strategic planning, oversees multiple projects, and manages teams, while the Restoration Supervisor focuses on daily on-site operations and direct supervision. Both roles require relevant certifications and experience, but the manager position involves broader responsibilities and higher-level decision-making.

What are popular job titles related to Restoration Operations Manager jobs in Illinois?

For Restoration Operations Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Restoration Operations Manager jobs in Illinois look for?

The top searched job categories for Restoration Operations Manager jobs in Illinois are:

What cities in Illinois are hiring for Restoration Operations Manager jobs?

Cities in Illinois with the most Restoration Operations Manager job openings:

Infographic showing various Restoration Operations Manager job openings in Illinois as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Manager - Cleaning and Restoration

Voda Cleaning and Restoration

Glen Ellyn, IL • On-site

$75K - $90K/yr

Full-time

Medical, PTO

Posted 26 days ago


Job description

Responsive recruiter
Benefits:
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Company car
  • Health insurance

Voda Cleaning & Restoration of Chicago West is growing rapidly, and we are looking for a hands-on Operations Manager to help lead our team and support the next phase of our growth
This is an opportunity for someone who wants more than a traditional management role. You will work directly with ownership, lead field technicians, oversee restoration and cleaning projects, improve processes, and help build a high-performing operation.
We are looking for a leader who takes ownership, solves problems, develops people, and is willing to lead from the front. This is not a desk-only position. The Operations Manager should be comfortable visiting job sites, communicating with customers, reviewing documentation, managing crews, and stepping into the field when needed.
Benefits & Perks
  • Competitive salary
  • Performance-based bonus opportunity
  • Company vehicle
  • Health benefits
  • Paid time off
  • Paid training and industry certifications
  • Leadership growth opportunities
  • Direct access to ownership
  • Opportunity for advancement as the company grows

Responsibilities
  • Lead, schedule, coach, and develop field technicians
  • Oversee daily water restoration, mold remediation, carpet cleaning, and related service operations
  • Manage projects from initial inspection through completion
  • Conduct job-site inspections and quality-control checks
  • Ensure work meets company, IICRC, and safety standards
  • Assist field crews when additional leadership or support is needed
  • Communicate with homeowners, property managers, commercial customers, adjusters, and vendors
  • Ensure accurate job documentation, including photos, moisture readings, drying logs, equipment placement, and project notes
  • Train technicians on restoration procedures, cleaning techniques, equipment, safety, documentation, and customer service
  • Assist with estimating, job costing, project planning, and production management
  • Monitor job profitability, labor utilization, equipment usage, and customer satisfaction
  • Manage company vehicles, equipment, warehouse inventory, and supplies
  • Assist with recruiting, onboarding, and developing technicians
  • Participate in an after-hours/on-call rotation for emergency restoration work
  • Work directly with ownership to achieve operational, revenue, and profitability goals

Qualifications
  • Experience in restoration, cleaning, construction, home services, or field operations
  • Previous experience leading technicians, crews, or projects preferred
  • Strong leadership and communication skills
  • Excellent organization and time-management abilities
  • Strong customer-service mindset
  • Ability to manage multiple projects and changing priorities
  • Comfortable working in a fast-paced, hands-on environment
  • Strong attention to detail, documentation, safety, and job quality
  • Willingness to assist in the field when necessary
  • Valid driver's license with an acceptable driving record
  • Comfortable using CRM, scheduling, estimating, and project-management technology

Preferred Experience & Certifications
Experience or certifications in the following areas are a plus:
  • IICRC WRT
  • IICRC AMRT
  • Xactimate
  • Water mitigation and structural drying
  • Mold remediation

Don't have every certification listed? We still want to hear from you. We are willing to invest in additional training and certifications for the right candidate.
Who Will Succeed in This Role?
The right person will enjoy leading people, solving problems, taking ownership, serving customers, and helping build a growing company.
About Voda Cleaning & Restoration
Voda Cleaning & Restoration provides professional residential and commercial cleaning and restoration services, including water damage restoration, mold remediation, carpet and upholstery cleaning, tile and grout cleaning, and related property services.
Voda Cleaning & Restoration of Chicago West is locally owned and operated and serves communities throughout Chicago's western suburbs.
We are growing quickly, and our next Operations Manager will have the opportunity to play a meaningful role in shaping the future of the business.
If you are looking for a leadership opportunity where your performance, ideas, and work ethic can make a real impact, apply today
Compensation: $75,000.00 - $90,000.00 per year
Welcome to Voda Cleaning and Restoration!
Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.
At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake.
What sets Voda Cleaning and Restoration apart?
  1. Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable.
  2. Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
  3. Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force.
  4. Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs.
  5. Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress.
  6. Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth.
  7. Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.

So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us.
Join us and be a part of something extraordinary! Apply now and become part of a greater mission!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.