Restaurant Shift Leader
$11.75 - $14.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$11.75 - $14.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Fort Worth, TX · On-site
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Fort Worth, TX · On-site
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$9.75 - $12.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$9.75 - $12.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
South Padre Island, TX · On-site
$9.75 - $12.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
South Padre Island, TX · On-site
$9.75 - $12.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Brownsville, TX · On-site
$10 - $12.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Brownsville, TX · On-site
$10 - $12.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Brownsville, TX · On-site
$10 - $12.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Brownsville, TX · On-site
$10 - $12.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Los Fresnos, TX · On-site
$11 - $13.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Los Fresnos, TX · On-site
$11 - $13.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Mission, TX · On-site
$10.50 - $13.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Mission, TX · On-site
$10.50 - $13.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Weslaco, TX · On-site
$9.25 - $11.50/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Weslaco, TX · On-site
$9.25 - $11.50/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Harlingen, TX · On-site
$13.25 - $16.50/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Harlingen, TX · On-site
$13.25 - $16.50/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Fort Worth, TX · On-site
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Fort Worth, TX · On-site
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Pharr, TX · On-site
$11 - $13.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Pharr, TX · On-site
$11 - $13.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
San Juan, TX · On-site
$11 - $13.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
San Juan, TX · On-site
$11 - $13.75/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Forest Hill, TX · On-site
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Forest Hill, TX · On-site
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$11.50 - $14.50/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$11.50 - $14.50/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$11 - $14/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$11 - $14/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Plano, TX · On-site
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
Plano, TX · On-site
$13 - $16.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$9.75 - $12.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Shift Leader
$9.75 - $12.25/hr
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General ...
Restaurant Support information
See Texas salary details
$10.97 - $12.20
1% of jobs
$12.20 - $13.42
4% of jobs
$14.37 is the 25th percentile. Wages below this are outliers.
$13.42 - $14.64
25% of jobs
$14.64 - $15.86
14% of jobs
The median wage is $16.33 / hr.
$15.86 - $17.08
14% of jobs
$17.08 - $18.30
10% of jobs
$18.91 is the 75th percentile. Wages above this are outliers.
$18.30 - $19.52
13% of jobs
$19.52 - $20.75
4% of jobs
$20.75 - $21.97
8% of jobs
$21.97 - $23.19
3% of jobs
$23.19 - $24.41
3% of jobs
$10
$17
$24
How much do restaurant support jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for restaurant support in Texas is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.04 per hour, depending on experience, location, and employer.
What is restaurant support?
Restaurant support refers to the roles and services that assist a restaurant’s daily operations, ensuring smooth functioning both in the kitchen and front-of-house. This can include staff who handle customer inquiries, technical support for ordering systems, inventory management, cleaning, and maintenance. Restaurant support staff play a crucial role in helping the restaurant run efficiently, allowing chefs, servers, and management to focus on delivering quality food and service to customers.
What are the key skills and qualifications needed to thrive as a restaurant support?
To excel in Restaurant Support, you need strong organizational skills, basic food safety knowledge, and experience in customer service or hospitality. Familiarity with point-of-sale (POS) systems, reservation software, and inventory management tools is typically required. Excellent communication, teamwork, and adaptability help you handle the fast-paced environment and diverse customer needs. These skills ensure smooth restaurant operations, high-quality service, and customer satisfaction.
How does a restaurant support role typically collaborate with kitchen and front-of-house staff to ensure smooth operations?
Restaurant Support professionals act as the vital link between kitchen and front-of-house teams, ensuring that communication is clear and service runs efficiently. They may assist with tasks such as expediting orders, restocking supplies, and addressing immediate needs that arise during busy shifts. By proactively supporting both servers and kitchen staff, they help to minimize delays and enhance the overall guest experience. This collaborative approach requires strong multitasking skills and a willingness to jump in wherever needed.
What is the difference between Restaurant Support vs Restaurant Server?
| Aspect | Restaurant Support | Restaurant Server |
|---|---|---|
| Required Credentials | None typically required; on-the-job training common | Food safety certification often preferred; customer service skills essential |
| Work Environment | Back-of-house, prep areas, or support roles in dining establishments | Front-of-house, directly interacting with customers |
| Employer & Industry Usage | Used in restaurants for roles assisting kitchen or service staff | Commonly used for staff taking orders and serving food |
| Search & Comparison Intent | People looking for support roles in restaurants | People seeking customer-facing serving positions |
Restaurant Support roles focus on assisting kitchen or service teams behind the scenes, often requiring minimal credentials. In contrast, Restaurant Servers interact directly with customers, taking orders and serving food, often needing customer service skills and certifications. Both roles are vital in the restaurant industry but serve different functions within the dining experience.
Can I work in a restaurant support role with no experience?
Restaurant support roles often do not require prior experience, as employers may provide on-the-job training. Basic skills such as communication, teamwork, and a positive attitude are valuable, and some positions may require a food handler's permit or similar certification. Entry-level positions are common and suitable for those new to the industry.
Wingstop rating
5.2
Based on 426 frontline employees who took The Breakroom Quiz
53rd of 107 rated fast food restaurants
Job description
PURPOSE OF THE ROLE:
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of
the restaurant, and for directing the daily operations of a restaurant in the General Manager’s absence.
The Shift Leader must convey the Wingstop culture to his/her fellow crew members and be a creative
team player who is passionate about hard work, about having fun, and demonstrating sincere dedication
to the success of the brand. Every Team Member is responsible for representing the culture and mission of
Wingstop to Serve the World Flavor!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
People Management: Responsible for assisting the General Manager in staffing the restaurant timely
and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both
team members and guests; create the culture in the restaurant through respect, recognition and reward.
Must work well with others and support the Wingstop Team. Must have a proven ability to work well under
pressure and at a fast pace. Must listen well to team members and provide feedback. Must be willing to
assist all other positions when necessary.
Guest Experience: Must have an outgoing and positive attitude in dealing with guests. Greet all guests in
a timely manner (3-5 seconds at most). Ensure that each guest has a positive, long-lasting impression of
the Wingstop experience. Handle all orders and inquiries in a friendly and professional manner. Ensure
that we provide a quality product to all guests with quick and friendly service. Immediately notify the
General Manager of all guest issues or complaints. Resolve low level guest issues with efficiency and a
positive attitude.
Financial Management: Control cash, property, product and equipment; builds sales, control labor and
food costs.
Operations Management: Maintain operational standards and requirements in the restaurant; identify
and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop’s
company standards; ensure communication is passed across organization from the General Manager and
District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor
and develop team members to ensure a high performing restaurant team; leverage the support of the
Restaurant Support Center; ensure all risk management issues are in compliance with company
standards.
ESSENTIAL SKILLS:
Guest service mentality; has a genuine desire to serve the guests
Maintains a calm, tactful demeanor when dealing with difficult situations
Manages multiple projects and timelines with a sense of urgency and follow through
Well organized and detail oriented
Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
Has an outgoing personality
Strong work ethic
Other duties as assigned
QUALIFICATIONS:
Minimum of 2 years of previous food service, retail or restaurant supervisory experience
Strong written and verbal communication skills
Initiative and assertiveness
Strong interpersonal skills and conflict resolution skills
Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is
highly engaged
Passionate about hospitality and serving the guest
Ability/flexibility to work a changing schedule including mornings, evenings, weekends and/or
holidays
Ability to problem solve
Ability to accept feedback and willingness to improve
Ability to set goals, create action plans, and implement those plans
Ability to measure performance, subjectively and objectively
Cultivate attractive culture within the restaurant
Ambassador and representative of the culture of the brand and the mission to Serve the World of Flavor
About Wingstop
Sourced by ZipRecruiter
Wingstop Inc. is a prominent player in the fast-casual dining industry, headquartered in Dallas, TX, USA. The company specializes in chicken wings, and its menu boasts a variety of flavors from spicy to sweet. Wingstop was founded in 1994 with a mission to serve the world flavor. Their commitment to this mission has earned them significant recognition with a presence across all 50 states and 9 countries, marking them as a leader in their industry. The company's core values, prominently displayed on their website, include being service minded, authentic, and fun. They prioritize quality, focusing on fresh, made-to-order wings and exceptional customer experience.
Industry
Food services and drinking places and restaurants
Company size
1,001 - 5,000 Employees
Headquarters location
Dallas, TX, US