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Restaurant Operations Management Jobs in Harvard, MA

First Watch Restaurant Group

Be Seen First

Restaurant Operations Manager - NO NIGHTS EVER!!

Milford, MA · On-site

$70K - $75K/yr

As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on ... old BOH versus FOH management structure. At First Watch, each manager is responsible for ...

Raising Cane's

Operations Manager

Framingham, MA

$25 - $26/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... High school diploma or equivalent required * 3+ years of Restaurant or retail management experience

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... High school diploma or equivalent required * 3+ years of Restaurant or retail management experience

Raising Cane's

Operations Manager

Framingham, MA · On-site

$25 - $26/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... High school diploma or equivalent required * 3+ years of Restaurant or retail management experience

Raising Cane's

Operations Manager

Framingham, MA · On-site

$25 - $26/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... High school diploma or equivalent required * 3+ years of Restaurant or retail management experience

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25 - $27/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... High school diploma or equivalent required * 3+ years of Restaurant or retail management experience

Raising Cane's

Operations Manager

Framingham, MA · On-site

$25/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... High school diploma or equivalent required * 3+ years of Restaurant or retail management experience

Raising Cane's

Operations Manager

Marlborough, MA

$25 - $27/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... High school diploma or equivalent required * 3+ years of Restaurant or retail management experience

Raising Cane's

Operations Manager

Marlborough, MA

$25 - $27/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... High school diploma or equivalent required * 3+ years of Restaurant or retail management experience

The Bancroft

Bancroft Restaurant Manager

Burlington, MA · On-site

$65K - $80K/yr

Knowledge of restaurant operations, including food and beverage service, inventory management, and staffing * Familiarity with POS systems and restaurant technology * Craft cocktail, wine and beer ...

The Bancroft

Bancroft Restaurant Manager

Burlington, MA · On-site

$80K/yr

Knowledge of restaurant operations, including food and beverage service, inventory management, and staffing * Familiarity with POS systems and restaurant technology * Craft cocktail, wine and beer ...

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All JobsRestaurant Operations Management JobsRestaurant Operations Management Jobs in Harvard, MA

Restaurant Operations Management information

See Harvard, MA salary details

$32.6K

$64.8K

$94.8K

How much do restaurant operations management jobs pay per year?

As of Aug 18, 2026, the average yearly pay for restaurant operations management in Harvard, MA is $64,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $69,300.00 per year, depending on experience, location, and employer.

What is restaurant operations management?

Restaurant operations management involves overseeing the day-to-day activities of a restaurant to ensure efficient service, high-quality food, and customer satisfaction. This role includes managing staff, inventory, finances, and compliance with health and safety standards. Restaurant operations managers work to optimize workflows, reduce costs, and maintain a positive work environment. Their responsibilities are crucial for the restaurant’s overall success and profitability.

What are some common challenges faced by restaurant operations managers, and how can these be addressed on the job?

Restaurant Operations Managers often encounter challenges such as staff turnover, maintaining consistent service quality, and managing inventory efficiently. Addressing these issues typically involves implementing effective training programs, fostering a positive team culture, and utilizing technology for inventory and scheduling. Proactive communication with staff and regular performance reviews can also help anticipate and solve problems before they impact operations. Staying adaptable and solution-oriented is key to success in this dynamic environment.

What are the key skills and qualifications needed to thrive as a restaurant operations manager, and why are they important?

To thrive as a Restaurant Operations Manager, you need expertise in food service management, budgeting, staff supervision, and typically a background in hospitality or business administration. Familiarity with POS systems, inventory management software, and food safety certifications is commonly required. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure customer satisfaction. These abilities are crucial for maintaining efficient operations, driving profitability, and delivering a high-quality dining experience.

What is the difference between Restaurant Operations Management vs Restaurant Supervisor?

AspectRestaurant Operations ManagementRestaurant Supervisor
ResponsibilitiesOversees overall restaurant performance, manages staff, handles budgeting, and develops strategiesSupervises daily staff activities, ensures service quality, and handles customer issues
Required CredentialsOften requires management experience, certifications like ServSafe, and leadership skillsTypically requires experience in restaurant service and supervisory skills
Work EnvironmentOffice-like setting within the restaurant, strategic planning, meetingsFrontline environment, direct interaction with staff and customers
Industry UsageCommonly used in larger restaurants, chains, and management rolesFound in all restaurant types, focusing on daily operations

Restaurant Operations Management involves strategic oversight and higher-level responsibilities, while Restaurant Supervisors focus on daily staff supervision and customer service. Both roles are essential but differ in scope and complexity.

What does a restaurant operations management do?

A restaurant operations manager oversees daily restaurant activities, including staff management, inventory control, customer service, and ensuring compliance with health and safety regulations. They coordinate between departments, optimize efficiency, and implement policies to improve overall restaurant performance.

What job categories do people searching Restaurant Operations Management jobs in Harvard, MA look for?

The top searched job categories for Restaurant Operations Management jobs in Harvard, MA are:

What cities near Harvard, MA are hiring for Restaurant Operations Management jobs?

Cities near Harvard, MA with the most Restaurant Operations Management job openings:

Restaurant Operations Management jobs near you
Infographic showing various Restaurant Operations Management job openings in Harvard, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $64,832 per year, or $31.2 per hour.

Restaurant Operations Specialist

FoodTec Solutions

Needham, MA • Remote

Full-time

Medical, Dental, Vision

Re-posted 19 days ago

Job description

We're Hiring: Restaurant Operations Specialist (Pizza/QSR Expertise)
Location: Remote
Company: FoodTec Solutions
Full-Time | Competitive Compensation | Tech + Restaurant Industry


About Us

At FoodTec Solutions, we build smart technology that powers the next generation of restaurant operations — from order management and delivery integrations to real-time analytics and kitchen automation. Our mission is to help restaurants run faster, smarter, and more profitably.

We're growing fast and looking for an Account Manager / Customer Success Specialist with a restaurant operations background — ideally someone who has worked as a General Manager in pizza or QSR environments — to help our customers succeed with our platform.


The Role: Restaurant Operations Specialist

In this role, you'll be the face of our company to our restaurant partners. You’ll ensure a seamless onboarding experience, provide ongoing support and optimization, and be the trusted advisor that helps operators get the most out of our tools. Your real-world operations experience will help clients trust you — and help us continuously improve.


Key Responsibilities

  • Own and manage customer relationships post-sale, ensuring high satisfaction and retention
  • Understand each client’s operational goals and tailor platform usage to meet their needs
  • Troubleshoot issues and serve as a key liaison between customers and our product/support teams
  • Monitor account health using data and analytics, and proactively identify areas for improvement
  • Provide feedback to internal teams based on customer needs and restaurant workflows
  • Contribute to the development of training content, SOPs, and best practices
  • Advocate for the customer internally and help shape the product roadmap with an operator’s point of view


Ideal Background

  • 3–7+ years of restaurant management experience (General Manager level or higher) in pizza, QSR, or fast casual
  • Deep understanding of day-to-day restaurant operations, labor scheduling, inventory, kitchen workflows, and delivery logistics
  • Experience working with POS systems, KDS, third-party delivery platforms (e.g., DoorDash, Uber Eats), and restaurant apps
  • Strong communication skills — you can speak "operator" and "tech" fluently
  • Comfortable working cross-functionally with tech, sales, support, and training teams
  • Passion for innovation in the restaurant industry and improving the lives of frontline teams


What We Offer

  • Competitive salary + performance-based bonuses
  • Health, dental, and vision insurance
  • Flexible remote/hybrid work options
  • Career growth in a fast-paced tech company reshaping the restaurant industry
  • Work with a mission-driven team of restaurant veterans and tech innovators
  • Direct impact on customer outcomes and product development

Use Your Restaurant Expertise to Shape the Future of Foodservice Tech

If you’ve lived the rush of Friday night pizza service and understand how tech can make or break a shift — we want to hear from you.