Resource Development Associate Jobs in Hamilton, ON

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We're looking for a Distribution Services Training Manager to lead the strategy, development, and delivery of impactful training programs across our Distribution Services network. In this highly visible role, you'll collaborate with Operations, HR, Learning & Development, and cross-functional partners to create scalable learning solutions that enhance Associate capabilities, drive operational excellence, and support business readiness. You'll have the opportunity to lead a dedicated training team, influence network-wide performance, and champion continuous improvement through innovative programs and best practices. If you're passionate about developing people, leading change, and making a measurable business impact, this role offers a rewarding opportunity to shape the future of learning across a dynamic distribution environment.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.

• Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources

• Management Incentive Plan along with a robust Retirement Savings Program

• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.

• Enjoy Associate discounts at our stores, available to you and eligible family members.

• Comprehensive training and development resources are designed to help you learn, grow, and succeed.

• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.

• Discover innovative amenities at our eco-friendly corporate office, along with the flexibility and balance of our hybrid work model

• Management Incentive and Stock Plans along with a robust Retirement Savings Program

What You'll Do:

Training

• Lead the planning, development, and delivery of Distribution Services training programs, including onboarding, operational, systems, leadership, and Health & Safety training.

• Translate business and operational priorities into scalable learning solutions that build Associate capability, support operational excellence, and drive business readiness.

• Establish and maintain training standards, frameworks, processes, and tools to ensure consistent and effective training delivery across Distribution Centers.

• Partner with Operations, HR, Learning & Development, and subject matter experts to identify training needs and implement learning solutions.

• Evaluate program effectiveness using performance metrics and continuously improve training content, delivery methods, and learning outcomes.

• Oversee training governance, resources, schedules, and materials to ensure accuracy, compliance, and alignment with operational requirements.

Stakeholder Partnership & Collaboration

• Partner with Operations, HR, Learning & Development, and cross-functional teams to align training programs with business objectives and operational priorities.

• Support onboarding, organizational change, process improvements, system implementations, and operational readiness initiatives through effective training solutions.

• Provide recommendations on training priorities, delivery strategies, and resource requirements based on business needs and performance insights.

• Build strong relationships across the organization to drive successful adoption and sustainability of training programs.

Talent Development

• Lead, coach, and develop a team of trainers responsible for delivering high-quality learning experiences across the Distribution Services network.

• Set team priorities, allocate resources, and oversee training delivery to ensure operational needs and timelines are met.

• Provide ongoing coaching, feedback, and development planning to strengthen team capability, performance, and succession readiness.

• Support the recruitment, onboarding, development, and retention of a high-performing training team.

About You:

• 3-5 years of experience in Distribution Services, Supply Chain, Operations, Learning & Development, or a related field, with 3+ years of progressive training and development experience, including people leadership.

• Post-secondary education in Adult Learning, Communications, Business, Supply Chain, Human Resources, or a related discipline, or an equivalent combination of education and experience; Adult Learning certification is an asset.

• Proven experience leading teams, setting priorities, managing performance, developing talent, and providing coaching, guidance, and feedback.

• Strong facilitation, communication, interpersonal, and stakeholder management skills, with the ability to collaborate, influence, and build relationships across all levels of the organization.

• Strong analytical, critical-thinking, research, and problem-solving skills, with the ability to assess needs, develop solutions, adapt to changing priorities, and make sound business decisions.

• Highly organized and self-motivated, with strong project management skills, the ability to manage multiple priorities, and proficiency in Microsoft Office Suite; experience with Articulate and Adobe Creative Suite is an asset.

• Flexible to travel to Distribution Centers located in Central and Western Region when required

Posting Details:

• Posting End Date: September 17, 2026

If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

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