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Residential Case Manager Jobs (NOW HIRING)

$1000 Sign on Bonus Urgently Needed The Chase Home is looking for Residential Case Manager's to make a difference in the lives of youth who have experienced trauma and significant emotional and ...

Residential Case Manager

Evanston, IL · On-site

$18.25 - $24.75/hr

Provides therapeutically driven, family-centered case management and discharge planning services in a residential treatment setting. Supports Lydia Home's mission and child welfare goals of safety ...

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Residential Case Manager information

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$22

$33

How much do residential case manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for residential case manager in the United States is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.00 per hour, depending on experience, location, and employer.

What are some common challenges Residential Case Managers face when supporting clients in a housing program?

Residential Case Managers often work with clients who have complex needs, including mental health issues, substance use, or histories of homelessness. A common challenge is balancing individual support with ensuring compliance with program rules and maintaining a safe environment for all residents. Case Managers must also coordinate with various service providers, which requires strong communication and organizational skills. Another challenge is managing emotional boundaries, as the work can be demanding and clients may experience setbacks. Staying connected with a supportive team and utilizing supervision can help address these challenges effectively.

What is the highest paid case manager?

The highest paid residential case managers are often those with advanced certifications, extensive experience, or specialized skills in areas like mental health or substance abuse. Salaries can reach over $70,000 annually, especially in regions with high living costs or in organizations offering senior roles or management positions.

What do residential case managers do?

Residential case managers coordinate and provide support to individuals living in residential facilities, helping them access services, develop life skills, and achieve personal goals. They assess client needs, create care plans, and collaborate with other professionals, often working in a team environment and maintaining detailed documentation.

What's the difference between a caseworker and a case manager?

A residential case manager typically oversees and coordinates services for clients in a residential setting, ensuring they receive appropriate support and resources. A caseworker often conducts assessments, advocates for clients, and manages case documentation, while a case manager focuses on planning, organizing, and monitoring service delivery to meet client needs. Both roles require strong communication skills and knowledge of social services, but case managers usually have more responsibility for case planning and follow-up.

What is a Residential Case Manager?

A Residential Case Manager is a professional who coordinates and oversees the care and support services for individuals living in residential facilities, such as group homes or treatment centers. They work with clients to develop care plans, monitor progress, and connect them to necessary resources, including healthcare, counseling, or educational services. Residential Case Managers act as advocates for their clients, ensuring their needs are met and helping them achieve greater independence and well-being.

What qualifications do you need to be a case manager?

To become a residential case manager, candidates typically need a high school diploma or equivalent, with many roles preferring or requiring a bachelor's degree in social work, psychology, or a related field. Relevant experience in social services, strong communication skills, and sometimes certification in CPR or first aid are also beneficial. Licensing or certification requirements vary by state or organization but are not always mandatory for entry-level positions.

What are the key skills and qualifications needed to thrive as a Residential Case Manager, and why are they important?

To thrive as a Residential Case Manager, you need a background in social work, psychology, or a related field, along with strong organizational and case management skills. Familiarity with client management software, documentation systems, and sometimes state certification or licensure is typically required. Excellent communication, cultural sensitivity, and problem-solving abilities help you build trust and effectively support clients. These skills are vital for coordinating resources, ensuring compliance, and promoting the well-being of residents in a supportive living environment.

What is the difference between Residential Case Manager vs Community Support Specialist?

AspectResidential Case ManagerCommunity Support Specialist
CredentialsRelevant certifications (e.g., CPR, First Aid), sometimes a degree in social work or related fieldSimilar certifications, often with additional training in community outreach
Work EnvironmentResidential facilities, group homes, or treatment centersCommunity-based settings, client homes, outreach programs
Employer & IndustryHealthcare, social services, mental health organizationsNonprofits, social service agencies, community health programs
Job FocusManaging client care plans within residential settingsSupporting clients in community settings to promote independence

While both roles involve supporting individuals with mental health or social needs, Residential Case Managers primarily work within residential facilities managing care plans, whereas Community Support Specialists focus on community outreach and client support outside of residential settings. The roles often overlap in credentials and industry usage but differ in work environment and daily responsibilities.

More about Residential Case Manager jobs
What cities are hiring for Residential Case Manager jobs? Cities with the most Residential Case Manager job openings:
Who are the top companies hiring for Residential Case Manager jobs? The top employers for Residential Case Manager jobs are:
What states have the most Residential Case Manager jobs? States with the most job openings for Residential Case Manager jobs include:
Infographic showing various Residential Case Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $45,774 per year, or $22 per hour.
Residential Case Manager

$21.63/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

As theResidential Case Manager you will provide empowering and supportive services to victims of domestic and sexual violence while assessing them in day-to-day efforts to stay safe. The Residential Case Manager will be responsible for providing crisis intervention and case management to women who have been victims of domestic and/or sexual violence. The successful candidate will have excellent communication skills and be empathetic and supportive
of clients and their families.

Your Schedule:

  • Monday-Wednesday and Friday 9 a.m. - 6 p.m.
  • Thursday 12 p.m. - 9 p.m.
  • Local Travel:5%
  • Work Model: 100% onsite

Our Total Compensation Package:

  • Hourly Compensation: $21.63
  • Pay schedule: semi-monthly
  • Medical, Dental, Vision, Life and Disability Insurance Programs
  • Generous Paid time Off- 11 paid holidays per year, up to3 personal holidays per year, 15 paid Vacation days per year, Approx 7 hours per month of accrued Sick days.
  • 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee.
  • Company paid Life Insurance
  • Company paid Long Term Disability
  • Employee Assistance Program

Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Women's center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.

The Requirements We are Seeking:

  • Bachelor's degree in Psychology, Counseling, Social Work, Sociology, Criminal Justice, Public Health, or other social science.
  • A minimum of one year experience working within a housing program, or working with survivors of domestic and sexual violence, or similar in a social service setting working with vulnerable populations with clients from a diverse background
  • Experience within a residential setting strongly preferred.
  • Experience with crisis management strongly preferred
  • Proficiency in Microsoft Office (Word, Excel, Outlook, and Teams).
  • Texas driver's license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation, if applicable.

What you Deliver in this role:

  • You will empower, support, and monitor performance of domestic and sexual violence clients assigned, in accordance with agency, funder, and state/federal guidelines.
  • You will maintain accurate and detailed client documentation in compliance with agency, funder, and state/federal guidelines.
  • You will work cooperatively with residential staff to create a positive, and safe environment for
    both employees and clients.
  • You will create and maintain an environment of diversity, equity, and inclusion
  • You will provide support services and meet regularly with clients to assess needs, goals, and identify barriers that may prevent residents from transitioning from the shelter.
  • You will manage an average caseload of 19-24 families
  • You will provide referral information, and identify legal rights for clients as part of case management
  • You will attend weekly Case Team Meetings for feedback, information and recommendations
  • You will report abuse /neglect to either Child Protective or Adult Protective Services.
  • Other duties may be assigned

What Skills and Assets you bring, and more:

  • Excellent attention to details.
  • Demonstration of professional objectivity and appreciation for confidential information.
  • Ability to follow instructions and to adhere to policies and procedures.
  • Ability to prioritize tasks to meet individual and team deadlines.
  • Has a growth mindset and is a good team player.
  • Strong communication skills, both verbally and in writing.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.