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Resident Associate Jobs in Lansing, MI (NOW HIRING)

Brookdale Senior Living, Inc.

Cook

Haslett, MI · On-site

$12 - $16.25/hr

Associate assistance program * Employee discounts * Referral program * Early access to earned wages ... Gracious hospitality and neighborliness for our residents and families. * Home-like feel and all ...

Brookdale Senior Living, Inc.

Sales Manager

Haslett, MI · On-site

$27.90 - $34.90/hr

Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to ...

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All JobsResident Associate JobsResident Associate Jobs in Lansing, MI

Resident Associate information

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How much do resident associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for resident associate in Lansing, MI is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.55 per hour, depending on experience, location, and employer.

What is a resident associate?

Resident Associates are professionals who typically work in residential facilities such as dormitories, assisted living communities, or rehabilitation centers. Their main responsibilities include supporting residents' daily needs, ensuring a safe and welcoming environment, and sometimes assisting with administrative tasks or organizing activities. They often serve as a point of contact between residents and facility management, helping to resolve issues and maintain community standards. This role requires strong interpersonal skills, empathy, and the ability to handle emergencies or conflicts when they arise.

What are the key skills and qualifications needed to thrive as a resident associate, and why are they important?

To thrive as a Resident Associate, you need a foundational understanding of resident care, safety protocols, and often a high school diploma or equivalent. Familiarity with electronic documentation systems and basic first aid or CPR certification are commonly required. Strong interpersonal skills, patience, and attention to detail help in building trust and effectively supporting residents' daily needs. These competencies are crucial for maintaining a safe, supportive environment and ensuring the well-being of residents in assisted living or care facilities.

What are some typical challenges resident associates face when supporting residents, and how can they effectively address them?

Resident Associates often encounter challenges such as managing diverse resident needs, handling conflicts, and maintaining clear communication with both residents and staff. Successfully addressing these issues involves active listening, practicing empathy, and staying organized to ensure all residents feel heard and supported. Collaborating closely with supervisors and other associates, as well as participating in ongoing training, can help Resident Associates navigate these situations effectively while fostering a positive living environment.

What is the difference between Resident Associate vs Resident Advisor?

AspectResident AssociateResident Advisor
Required credentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma or college experience often preferred
Work environmentResidential facilities, often in healthcare, educational, or corporate settingsCollege dormitories or student housing
Employer and industry usageHospitals, universities, corporate housingColleges and universities
Common search intentUnderstanding job roles in residential settingsStudent housing leadership roles

Both Resident Associate and Resident Advisor roles involve overseeing residential environments, but Resident Associates typically work in professional or healthcare settings, while Resident Advisors focus on student housing in colleges. The roles share similar credentials and work environments, but their specific responsibilities and employer types differ.

Is being a resident associate worth it?

A resident associate typically provides community support, event planning, and administrative assistance in residential settings. The role offers experience in customer service, communication, and problem-solving, often with flexible hours and opportunities for advancement, making it valuable for those seeking entry-level positions in property management or hospitality.

Is it hard to get a resident associate job?

Getting a resident associate position can vary in difficulty depending on the employer and location, but generally requires good communication skills, customer service experience, and sometimes relevant certifications. Entry-level roles may have less strict requirements, while more advanced positions may require prior experience or specialized training. Preparing a strong application and demonstrating interpersonal skills can improve chances of hiring.

What are the most commonly searched types of Resident jobs in Lansing, MI?

The most popular types of Resident jobs in Lansing, MI are:

What cities near Lansing, MI are hiring for Resident Associate jobs?

Cities near Lansing, MI with the most Resident Associate job openings:

Resident Associate jobs near you
Infographic showing various Resident Associate job openings in Lansing, MI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,398 per year, or $16.1 per hour.

Community Manager/Service Technician

Portland, MI

Woda Cooper
Construction of Buildings • 501 - 1,000 employees

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

16th of 205 rated real estate companies

Great coworkers

People enjoy working here

Good employer

Learn more about Woda Cooperexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Community Manager/Service TechnicianPortland School - Portland, MI30-32 hours per week

DUTIES/RESPONSIBILITIES

  • Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention.
  • Lease apartments: take telephone inquiries; greet prospects; show apartments; take applications and deposits; verify income and credit information; follow up with all prospects; and ensure that leases and annual certifications are executed and renewed on a timely basis.
  • Maintain the community's curb appeal, ensuring it always remains welcoming and attractive.
  • Maintain confidentiality at all times related to prospect or resident information.
  • Maintain secure handling of rents and all monies on site, daily deposits and record keeping.
  • Oversee the process of collecting and posting all rents, tracking collections, pursuing delinquent accounts, issuing notices to residents, and attending proceedings in court as needed.
  • Properly screen and score rental applicants, control delinquency and promptly process bad debt files to collections.
  • Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
  • Administer the community’s operating budget, including the control of monthly expenses using a budget control log, where applicable.
  • Assemble complete and detailed credit and income information, along with necessary verification documents for prospective residents’ approval and re-certification, and forward to Compliance for approval.
  • Maintain and ensure each resident file is in compliance with all SHFA commitments and any other governmental commitments; ensure each resident file complies with any and all lender and investor commitments.
  • Track scheduled unit inspections via unit inspection log and ensure preventative maintenance is completed.
  • Sign off vacant units as market-ready and provide feedback/work orders needed to maintain company standard.
  • Inspect (walk) the property daily, and schedule capital improvements and repairs, including collecting bids based on common specs and forwarding them to the Regional Manager for approval.
  • Ensure that all financial reporting, records and paperwork are performed correctly and in a timely manner.
  • Review capital maintenance recommendations and forward them to the Regional Manager for approval.
  • Maintain a constant awareness of neighborhood market conditions.
  • Ensure all residents conduct themselves per the terms of the lease and rules/regulations.
  • Develop and implement positive resident relations programs for the property.
  • Participate in company-sponsored continuing education and training seminars.
  • Timely reporting of any work-related injuries to People Operations, Regional Manager, and Incident Reporting.
  • Timely reporting of any property loss or liability-related issues for both staff members, residents, and/or guests.
  • Read and be familiar with policies and procedures.
  • Respond to e-mail promptly.
  • Take required and assigned training courses in a timely manner.
  • Learn and be able to function within company-related software.
  • Respond to any after hours and weekend emergencies that may arise related to injuries or property damage.
  • Effectively communicate with residents, associates and vendors.
  • Dependable and able to report to work according to schedule and on time.
  • Janitorial duties to maintain cleanliness and upkeep of exterior and interior corridors and common area spaces on a daily basis.
  • Consistently maintain cleanliness of dumpster area.
  • Maintain grounds in attractive condition, free of debris, weeds, and overgrowth.
  • Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.
  • Utilize personal protective equipment to ensure safe work environment as required by company policy.
  • Participate and complete OSHA10 Training.
  • Perform other related duties or training as assigned.

BENEFITS

We offer competitive wages and annual bonus opportunities. Benefits include:

  • Medical, Dental and Vision
  • Short Term Disability and Life Insurance
  • 401k with Company Match
  • 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)
  • 12 Days Paid Time Off
  • 8 Paid Holidays & 2 Floating Holidays!
  • Fitness Reimbursement
  • Professional Development Reimbursement

WHO WE ARE

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 17 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

Employment is contingent on education verification, references, background check, and drug screening.

 Required Skills and Abilities:

  • Outgoing, friendly, and customer-oriented demeanor.
  • Excellent interpersonal skills with good sales and customer service skills.
  • Excellent verbal and written communication skills.
  • Detail-oriented and organized. 
  • Demonstrated ability to lead and develop a team of associates.
  • Understanding of laws, guidelines, and best practices of property management.
  • Proficient in Microsoft Office Suite or related software.
  • Travel to community locations and surrounding markets required.

EDUCATION AND EXPERIENCE

  • Must be at least 18 years old with a high school diploma or GED.
  • Experience working in affordable housing programs including one or more of the following: LIHTC, Section 8, and HUD preferred.
  • Experience with property management-related software a plus.
  • Familiarity with Fair Housing laws preferred.

PHYSICAL REQUIREMENTS

  • Must possess a valid driver’s license and insurance.
  • Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants.
  • Must be able to lift to 15 pounds at a time.
  • Must be able to traverse a variety of properties with stairs and in a variety of weather conditions. 

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About Woda Cooper

Sourced by ZipRecruiter

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 15 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

Industry

Construction of buildings

Company size

501 - 1,000 Employees

Headquarters location

Columbus, OH, US

Year founded

1990

Social media

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Hours and flexibility

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