Residence Ambiance Jobs (NOW HIRING)

Residences at The Little Nell offer exquisite private mountainside homes and guest rooms situated at the base of Aspen Mountain. Owners and rental guests enjoy exceptional personal service delivered by Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, and unparalleled access to America's most famous mountain town - inspired by place, united by purpose, defined by you.

The dramatic, mountain-inspired architecture features exceptional finishes, custom furnishings, fine art, and curated collectibles, with expansive private decks and furnished balconies that overlook breathtaking mountain scenery and the vibrant energy at the base of the gondola. Residences at The Little Nell also provide access to a stunning rooftop pool and water garden, gym and yoga studio with a view.

For more information, visit https://www.thelittlenell.com/residences or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Position Summary 
The Turndown Attendant is responsible for providing evening turndown service in accordance with the standards of The Residences at The Little Nell. This position plays a key role in creating a welcoming and restful guest environment through detailed room presentation and thoughtful touches. This position reports to the Director of Housekeeping.

Job Posting Deadline 
Applications for this position will be accepted until June 21, 2026.

Essential Job Functions/Key Job Responsibilities
    Provide turndown service for up to 15 guest residences per shift
    Tidy rooms and refresh presentation following established brand standards
    Perform full turndown service when requested and return if privacy signs are removed
    Turn down beds, place message card and amenity on pillows
    Adjust lighting and play music via television to enhance room ambiance
    Ensure the TV remote is placed on the nightstand
    Turn off alarm clocks
    Secure balcony doors and close window drapes
    Fold guest clothing as needed
    Check and clean glassware; replace coasters if necessary
    Refresh bathroom, replace towels and mats, and restock amenities
    Other duties as assigned

Education & Experience Requirements
    High School Diploma or GED Preferred
    Prior housekeeping or hospitality experience preferred

Knowledge, Skills & Abilities
    Knowledge of housekeeping procedures and hospitality service standards
    Strong attention to detail and cleanliness
    Ability to work independently and efficiently with minimal supervision
    Professional appearance and courteous demeanor
    Ability to manage time and prioritize tasks during evening shifts
    Ability to write and read basic Spanish
    Ability to speak Basic English preferred
    Able to handle guest requests promptly and professionally
    Knowledge of hotel safety and emergency procedures
    Physical ability to lift, bend, and stand for extended periods
    Willingness to work evenings, weekends, and holidays as needed

Work Environment & Physical Demands 
    Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time 
    Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits
This position is classified as a regular part-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
   Paid Time Off Programs
   Employee Ski Pass
   Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster