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Resettlement Case Manager Jobs in Indiana (NOW HIRING)

HHC

NURSE CASE MANAGER

Indianapolis, IN · On-site

Collaborates with MCPHD departments, resettlement agencies, Indiana State Department of health ... Case manages individuals diagnosed with or suspected of having TB or latent TB infection. * Collect ...

HHC

TB NURSE CASE MANAGER

Indianapolis, IN · On-site

Case manages individuals diagnosed with or suspected of having TB or latent TB infection ... Collaborates with MCPHD departments, resettlement agencies, Indiana State Department of health ...

HHC

NURSE (RN) CASE MANAGER

Indianapolis, IN · On-site

Case manages individuals diagnosed with or suspected of having TB or latent TB infection ... Collaborates with MCPHD departments, resettlement agencies, Indiana State Department of health ...

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Resettlement Case Manager information

What is a resettlement case manager?

Resettlement Case Managers are professionals who assist refugees and other displaced individuals in adapting to life in a new country. They help clients secure housing, access social services, enroll in education or job training programs, and navigate legal or immigration processes. Their primary goal is to support clients' successful integration and self-sufficiency. Case managers often work with community organizations, government agencies, and other service providers to ensure comprehensive support.

What skills and qualifications are needed to be a resettlement case manager?

To thrive as a Resettlement Case Manager, you need a background in social work or human services, knowledge of immigration processes, and typically a relevant bachelor's degree. Familiarity with case management software, database systems, and sometimes language interpretation tools is important. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities help build trust and effectively support clients. These skills are critical for providing holistic support, ensuring compliance with program requirements, and empowering clients through complex resettlement processes.

What challenges do resettlement case managers face when helping clients adjust to a new community?

Resettlement Case Managers often encounter challenges such as language barriers, cultural adjustment issues, and limited access to resources for their clients. Navigating complex systems like healthcare, housing, and employment can be overwhelming for new arrivals, requiring the case manager to provide both practical support and emotional encouragement. Additionally, balancing a high caseload while ensuring personalized attention for each client can be demanding but also rewarding, as it directly impacts the clients’ successful integration.

What is the difference between Resettlement Case Manager vs Refugee Support Specialist?

AspectResettlement Case ManagerRefugee Support Specialist
CredentialsRelevant social work or case management certifications, sometimes bilingual skillsSimilar certifications, often with additional language or cultural training
Work EnvironmentNonprofit agencies, government programs, community organizationsRefugee assistance programs, NGOs, government agencies
Employer & IndustryFocus on resettlement, integration, and social services for refugeesProvide direct support, orientation, and resource navigation for refugees

Both roles involve supporting refugees, but Resettlement Case Managers typically coordinate comprehensive services during initial resettlement, while Refugee Support Specialists focus on direct assistance and resource guidance. The roles often overlap but differ mainly in scope and focus within refugee services.

Do I need a degree to be a resettlement case manager?

A degree is often preferred but not always required to become a resettlement case manager. Relevant experience, strong communication skills, and knowledge of refugee services can also be important qualifications for the role.

Is resettlement case management a stressful job?

Resettlement case management can be stressful due to the emotional and logistical challenges involved in supporting refugees and displaced persons. Case managers often handle complex cases, tight deadlines, and emotional situations, requiring strong organizational and interpersonal skills. Managing workload and emotional resilience is important in this role.

What cities in Indiana are hiring for Resettlement Case Manager jobs?

Cities in Indiana with the most Resettlement Case Manager job openings:

Resettlement Case Manager jobs near you

NURSE CASE MANAGER

Indianapolis, IN • On-site

Health & Hospital Corporation of Marion County
Health Care and Social Assistance • 1 - 5K employees
Learn more about Health & Hospital Corporation of Marion Countyexternal

Full-time

Posted 23 days ago

Job description

Division:HEALTH AND HOSPITAL CORPORATION
Sub-Division: MCPHD
FLS Status: ((JOB_REQUISITION_CUSTOM27))
Req ID: 26593
Marion County Public Health Department is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Marion County Public Health Department also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at: hrmail@hhcorp.org.
Job Role Summary
This position is responsible for comprehensive nursing services that promote the health and well-being of residents in Marion County, with a special focus on vulnerable populations, refugees, and immigrants. Works with a multi-disciplinary team to promote health and wellness through assessments, health education, coordination of care, planning, implementing, clinical services, counseling, and preventative services. Responsible for managing services for the individual diagnosed with or suspected of having TB or latent TB infection, from initiation to completion of treatment, change in diagnosis, or death. Responsible for inventory management and staffing Clinics. Working with diverse populations, with varying language and cultural backgrounds, this position must be flexible and adaptive in providing continuity of care. There will be travelling in Marion County to visit community sites.
Essential Duties
  • Provides care coordination, case management, referral, and follow-up care to individuals and families who are members of a vulnerable population and/or high-risk groups. Collaborates with MCPHD departments, resettlement agencies, Indiana State Department of health (ISDH), and other community agencies to provide necessary services
  • Collaborate with hospital-based medical personnel, community partners, health care providers, and resettlement agencies to achieve goals and maximize positive client outcomes within a timely manner.
  • Performs appropriate diagnostic procedures, treatment regimens, and administers injections , administers vaccinations, and medications according to physician orders and/or MCPHD protocols and policies.
  • Adheres to applicable Occupational Safety and Health Administration (OSHA) standards, such as exposure to blood borne pathogens, toxic substances, airborne pathogens, or exposure to other hazards during routine assignments or assignments during public health emergencies.
  • Documents patient assessment and intervention data in medical records. Uses established medical record forms, databases, and documentation practices.
  • Facilitates TARC and Refugee Clinics as needed. Includes inventory management, scheduling, referrals, and clinic management.
  • Assume responsibility for professional self-growth and continued development in nursing, disease case management, and epidemiology.
  • Case manages individuals diagnosed with or suspected of having TB or latent TB infection.
  • Collect demographic information, health history, and extent of illness or infectiousness, and patient's knowledge and beliefs.
  • Provides home visits to conduct a comprehensive home assessment, symptom screen, and directly observed therapy. Provides support and education to all clients and contacts.
  • Maintains working files of reported cases, suspects and individuals with latent tuberculosis infection, active tuberculosis, and other clients as needed.
  • Monitor treatment regimen, including ongoing assessment, response to treatment, HIV status, positive and negative motivational factors influencing adherence and any unmet educational needs of the patient.
  • Ensure contact investigation is completed, and provide education about TB infection and disease.
  • Refers clients needing medical evaluation and/or treatments to appropriate Clinics, such as TARC, primary care, Bellflower, Infectious Disease, etc.
  • Communicate current communicable disease status through monthly report summaries.
  • Evaluate outcomes of direct patient care, educational programs, and research.
  • Participate in community meetings, health forums, and board meetings to review community services available, and share services available.
  • DHO/PHN orientation and training.
  • Provides technical assistance to Public Health Nurses (PHNs) and external providers.
  • Recommend TB skin test certifications for nurses in school or office settings.
  • Evaluate effectiveness of community interventions and individual case management when indicated.
  • Plans and implements annual homeless shelter fairs.
  • Participates in TB Case Finding.
  • Meetings/In-services/Seminars.
  • Participates in a minimum of two H.O.P.E. events totaling a minimum of eight (8) hours annually.

Associated Job Duties
  • Other duties as assigned
  • Employee will protect and maintain confidentiality of each client's/patient's and each employee's medical and personal information that may be obtained in the course of job related provision of care or employment
  • Employee may need to remove confidential information from work place setting to transport to another designated setting or to make a home visit. If the information is removed, it must be protected and secured
  • Employee must complete National Incident Management System (NIMS) training 100 and 700
  • In the event of a public health emergency, employee must be available to work on weekends or a schedule that would differ from a normal assigned workday
  • Participates in public health emergency preparedness exercises and in the response to public health emergencies, as directed

Qualifications
  • Bachelor's degree in nursing from a NLN accredited college/program with emphasis on epidemiology, infectious diseases, microbiology, statistics, or related courses.
  • 2 or more years of previous nursing experience, including at least one year of hospital practice is preferred
  • Computer skills including typing skills of a minimum of 30 words per minute
  • Experience in creating and generating data sets and reports for epidemiological use preferred
  • Experience working with refugee and immigrant population preferred
  • Experience working in TB or infectious disease clinic preferred

Licenses/Certifications Required
  • Current Indiana license as a Registered Nurse (RN)
  • Valid Indiana Driver's license
  • Access to own vehicle and current automobile insurance
  • CPR certified
  • TB skin test certified (training provided)

Knowledge, Skills & Abilities
  • Bilingual preferred
  • Ability to function independently, set priorities, flexibility
  • Ability to work effectively in stressful situations
  • Ability to interpret laboratory data
  • Basic statistical methods
  • Requires excellent organizational skills and attentiveness to detail
  • Considerable decision-making, good judgment, problem-solving, assessment ability, and prioritization skills
  • Ability to compile pertinent information and prepare/present oral and written technical reports to all levels of the organization and the public
  • Must be able to read, write, and follow written/verbal instructions in English
  • Requires ongoing knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
  • Ability to interact in a professional manner and effectively deal with the demands of clients/patients, agencies, community partners, and government entities
  • Must be flexible in working with a variety of community partners
  • Requires skills in effective interpersonal communication in a multi-cultural setting
  • Work collaboratively and diplomatically with colleagues, personnel, and the public
  • Requires ongoing knowledge of Marion County communities and agencies
  • Requires ongoing knowledge of disease etiology/treatment modalities and public health principles/concepts
  • Requires ongoing knowledge of local/state/federal laws, regulations concerning communicable diseases and the foreign-born population
  • Must maintain confidentiality of information per HIPPA guidelines

Working Environment
Contacts - Internal/External:
  • Department/program area staff, MCPHD organization wide staff
  • Client's/patient's in clinic or homes
  • Medical community (i.e., hospitals, physician offices)
  • Government agencies (i.e., ISDH, FSSA, other health departments)
  • Community and/or other Agencies (i.e., resettlement agencies, schools)

Mental/Visual/Physical Strain:
  • May be required to travel in and/or of state (related to work conferences and/or community sites)
  • Unconfined sitting - client interviews, computer data entry (charting), etc., standing or walking to and from community sites; climbing stairs; steady use of hands or fingers; lifting, carrying, etc. with arms and legs (possibly as much as 20 pounds)
  • May be exposed to substandard and unsanitary living conditions
  • May be exposed to allergens of all types (i.e., pets, dust, smoke, etc.)
  • May be exposed to communicable disease (s), blood, and other bodily fluids
  • Must be able to work under pressure of deadlines and respond to immediate needs of communicable disease prevention/containment activities
  • Required to wear N-95 masks in situations where client is considered infectious
  • Visual abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and accommodation
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for this position

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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