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Reservations Clerk Jobs in Indiana (NOW HIRING)

Hotel Clerk

Michigan City, IN · On-site

$12.75 - $15.50/hr

Hotel Clerk Operate hotel reservation system (LMS) and access computerized Casino Management (CMS ... Work with Marketing on special event reservations. Greet hotel guests and perform check-in and ...

Front Desk Clerk

Indianapolis, IN · On-site

$13.50 - $16.50/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Process reservations, cancellations, room changes, and extensions. * Verify guest information ...

Front Desk Clerk

Fishers, IN · On-site

$13 - $16.25/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Process reservations, cancellations, room changes, and extensions. * Verify guest information ...

Front Desk Clerk

Bloomington, IN · On-site

$11.25 - $14/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Process reservations, cancellations, room changes, and extensions. * Verify guest information ...

Front Desk Clerk

Bloomington, IN · On-site

$12.25 - $15/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Process reservations, cancellations, room changes, and extensions. * Verify guest information ...

Front Desk Clerk

West Lafayette, IN · On-site

$13.50 - $16.50/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Process reservations, cancellations, room changes, and extensions. * Verify guest information ...

Front Desk Clerk

Indianapolis, IN · On-site

$13.50 - $16.50/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Process reservations, cancellations, room changes, and extensions. * Verify guest information ...

Front Desk Clerk

IN · On-site

$12.50 - $15.50/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Process reservations, cancellations, room changes, and extensions. * Verify guest information ...

Front Desk Clerk

Fishers, IN · On-site

$12.50 - $15.50/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Process reservations, cancellations, room changes, and extensions. * Verify guest information ...

Boat Rental Store Clerk * Assist callers with boat rental information and book boat rental reservations. * Check-in guests for their boat rental. * Assist guests inside the gift shop. * Handles cash ...

Boat Rental Store Clerk * Assist callers with boat rental information and book boat rental reservations. * Check-in guests for their boat rental. * Assist guests inside the gift shop. * Handles cash ...

Front Desk Clerk

Columbus, IN · On-site

$13 - $16/hr

Front Desk Clerk The Front Desk Clerk is responsible for providing attentive, courteous, and ... Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.

Front Desk Clerk

Columbus, IN · On-site

$13 - $16/hr

... Front Desk Clerk The Front Desk Clerk is responsible for providing attentive, courteous, and ... room reservations and follow the rate-quoting scenario. • Be familiar with hospitality ...

Front Desk Clerk

Columbus, IN · On-site

$13 - $16/hr

... Front Desk Clerk The Front Desk Clerk is responsible for providing attentive, courteous, and ... room reservations and follow the rate-quoting scenario. • Be familiar with hospitality ...

... Front Desk Clerk The Front Desk Clerk is responsible for providing attentive, courteous, and ... reservations and follow the rate-quoting scenario. a Be familiar with hospitality terminology. a ...

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Showing results 1-20

Reservations Clerk information

What is the difference between Reservations Clerk vs Front Desk Agent?

AspectReservations ClerkFront Desk Agent
Primary RoleHandles reservations, booking, and scheduling for guests or clientsManages guest check-in/check-out, provides customer service at the front desk
CredentialsTypically requires customer service skills, basic computer knowledgeSimilar credentials, often with hospitality or customer service experience
Work EnvironmentHotels, travel agencies, event venuesHotels, resorts, hospitality establishments
Employer & Industry UsageCommon in hospitality and travel industriesWidely used in hospitality, especially hotels and resorts

Reservations Clerks focus on booking and scheduling, while Front Desk Agents handle guest check-in/out and provide direct customer service. Both roles require customer service skills and are integral to hospitality operations, but their daily tasks differ slightly based on their primary responsibilities.

What does a reservations clerk do?

A reservations clerk manages booking and scheduling for clients, often in hospitality, travel, or entertainment industries. They handle phone and online inquiries, update reservation systems, and ensure accurate record-keeping to provide efficient service. Strong communication skills and familiarity with reservation software are typically required.
Infographic showing various Reservations Clerk job openings in Indiana as of August 2026, with employment types broken down into 60% Full Time, 38% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Hotel Clerk

Michigan City, IN • On-site

Boyd Gaming
Amusement, Gambling, and Recreation • 10K+ employees

$12.75 - $15.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Boyd Gaming rating

7.1

Company rating: 7.1 out of 10

Based on 106 frontline employees who took The Breakroom Quiz


Job description

Hotel Clerk

Operate hotel reservation system (LMS) and access computerized Casino Management (CMS) tracking system with the use of the Revenue Management System (ARMS) to make reservations for customers. Work with Marketing on special event reservations. Greet hotel guests and perform check-in and check-out procedures.

  • Greet hotel guests.
  • Communicate with Executive Hosts regarding hotel stays.
  • Assist Marketing Dept. and Player Dept. in making reservations for special events, gaming tournaments and parties.
  • Assist Food & Beverage Dept. with reservations for food outlets.
  • Access LMS, HotSOS, and CMS systems and be able to make informed decisions regarding comped, discounted and full rate rooms for hotel guests.
  • Possess knowledge of rates, room types, room availability, hotel policies and procedures.
  • Answer and accurately direct incoming phone calls through the property's telephone system.
  • Accurately record and distribute messages as needed.
  • Using the public address system, page and make announcements as appropriate.
  • Screen calls for staff as requested.
  • Provide accurate information regarding the property, the company, events, promotions, etc.
  • Respond to emergency calls/situations according to established protocol.
  • Answer any questions guests may have regarding hotel, casino and community.
  • Check guests into the hotel while verifying reservation information
  • Check guests out of hotel and assure billing is accurate
  • Provide exceptional guest service
  • Other duties as assigned by management.
Qualifications
  • Must have ability to add, subtract, and audit accounts.
  • Must be able to handle money accurately and follow established procedures.
  • Able to operate the LMS, CMS, and RMS computer systems and read computer screens.
  • Type accurately on a computer keyboard.
  • Possess knowledge of credit card transactions using electronic draft system.
  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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What Boyd Gaming employees say

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About Boyd Gaming

Sourced by ZipRecruiter

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Las Vegas, NV, US

Year founded

1975