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Reservation Jobs in Pine Ridge, SD (NOW HIRING)

Reservation information

See Pine Ridge, SD salary details

$26K

$53.7K

$97.9K

How much do reservation jobs pay per year?

As of Jun 9, 2026, the average yearly pay for reservation in Pine Ridge, SD is $53,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $62,800.00 per year, depending on experience, location, and employer.

What are reservations in the hospitality industry?

Reservations in the hospitality industry refer to the process of booking or securing a spot, such as a room in a hotel, a table at a restaurant, or a seat on a flight, ahead of time. This ensures that the customer has a guaranteed place or service at their preferred date and time. Managing reservations often involves handling customer inquiries, confirming bookings, updating schedules, and coordinating with other staff to ensure a smooth experience for guests. Reservation agents play a key role in customer service and operational efficiency.

What is the difference between Reservation vs Reservation Agent?

AspectReservation
RoleReservation involves the overall process of booking and managing reservations, often performed by reservation agents or specialists.
CredentialsTypically requires customer service skills, familiarity with booking systems, and sometimes certifications in hospitality management.
Work EnvironmentOffice settings, call centers, or online platforms within hotels, airlines, or travel agencies.

Reservation is a broad process encompassing booking, managing, and confirming reservations, often handled by reservation agents. Reservation agents are specific professionals responsible for executing these tasks, providing customer service, and ensuring accurate bookings. While reservation refers to the entire process, reservation agents are the personnel who perform these duties daily.

What are the main challenges faced by reservation agents and how can they be managed effectively?

Reservation agents often handle high volumes of inquiries, manage last-minute changes, and resolve booking conflicts, which can be stressful during peak times. Effective communication skills, attention to detail, and proficiency with reservation software are essential to manage these challenges. Building strong customer service skills and staying organized help agents handle multiple requests efficiently and maintain a positive experience for clients. Additionally, agents frequently collaborate with other departments, such as sales or operations, to ensure seamless service and resolve any issues promptly.

What are the key skills and qualifications needed to thrive as a Reservation Agent, and why are they important?

To thrive as a Reservation Agent, you need strong organizational skills, attention to detail, and proficiency in customer service, typically supported by at least a high school diploma. Familiarity with reservation software systems (such as Opera or Sabre), booking platforms, and basic office applications is crucial. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are standout soft skills. These qualifications are essential for ensuring accurate bookings, customer satisfaction, and efficient handling of high-volume inquiries in hospitality or travel settings.
Infographic showing various Reservation job openings in Pine Ridge, SD as of May 2026, with employment types broken down into 68% Full Time, 26% Part Time, 2% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,666 per year, or $25.8 per hour.
Professional Mentor- He Sapa (Pine Ridge Indian Reservation)

Professional Mentor- He Sapa (Pine Ridge Indian Reservation)

Friends of the Children

Pine Ridge, SD • On-site

$45K - $50K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Friends of the Children is a nonprofit that is impacting generational change by empowering youth through relationships with professional mentors. We do this by providing children facing the most obstacles with a long-term, paid, professional mentor, who we call a "Friend," from kindergarten through high school graduation, 12+ years - no matter what. We are currently seeking an extraordinary professional to embark on a new career journey as a Friend at our Pine Ridge location. 

At Friends of the Children, we put children first and use our values to change the way the world treats and views youth facing great barriers. As a Friend you will nurture long-term relationships from a foundation of love, acceptance, and practices. Do you want to help urban, rural, and Indigenous youth discover their limitless potential, by fostering their internal resiliency? Are you ready to help build relationships within the communities of our youth and families to strengthen social networks and provide bridges to new opportunities?  If so, the impactful role of a Friend might be for you.

Basic Function / Position Objective:

We are currently seeking a mentor for our Childhood program (kindergarten to 5th Grade) to serve as a positive adult role model to eight elementary children and develop loving, caring, and sustained relationships with each child.  For each child, a Friend will set positive expectations; nurture and promote each child's strength, talents, and abilities; help ensure physical and emotional well-being; teach life and academic skills; provide enrichment activities; and model responsible behavior. A Friend will fully document activities and participate in the ongoing evaluation process. Friends will work primarily one-on-one with the children they serve, while also building trusting supportive relationships with parents/caregivers. A Friend must know, understand, honor, and support the organization's mission, vision, values, and principles, and be able to clearly articulate the organization's function.

Essential Functions and Responsibilities:

       Develop and sustain a long-term, caring, protective, and loving relationship with each child.  

       Spend time with children, one-on-one.

       Partner with parents/caregivers to provide concrete and social emotional supports for the family.

       Set realistic expectations and goals based on each child's strengths, talents, abilities, and needs.

       Teach life skills and help develop a talent/skill/area of interest with each child.

       Deepen connections for youth through incorporating specific cultural knowledge in programming.

       Provide enrichment resources and activities that include opportunities for cultural identity development.

       Develop positive relationships with families, teachers, and others involved in each child's life.

       Reinforce basic academic skills.

       Maintain a 40-hour work schedule that includes afternoons, evenings, and weekends (normal working days are Tuesday through Saturday with Sundays and Mondays off).

       Maintain spending within budgetary guidelines.

       Complete, distribute, and collect time summaries, activity journals, short-term plans, expense reports, and evaluation materials accurately and in a timely manner.

       Attend and actively participate in team meetings and staff functions.

       Maintain First Aid/CPR certification.

       Transport children in a personal vehicle as required for mentoring activities.

       Provide information and support to the development and executive team on related activities.

       Fulfill other responsibilities as requested.

The ideal candidate will have the following Education, Experience, and Abilities:

       2 or 4-year degree

       Alternatively, at least seven years' progressive experience working with children and families will be  considered in lieu of a college degree

       Willingness to commit for a minimum of three years.

       Advocate to secure additional resources, opportunities, and services for youth as appropriate

       Assist with systems navigation in schools to secure conditions for optimal academic success

       Strong interpersonal skills

       Demonstrated ability to work with children in varied capacities and settings

       Ability to develop trusting relationships with children, families, teachers, and others involved in each child's life

       Ability to work independently and as a team player

       Ability to manage several concurrent issues and solve problems effectively

       Strong written and verbal communications skills

       Strong organizational and time management skills

       A sense of humor is a plus

Salary Range:

       $45,000 - $50,000 annually

Benefits:

       3 weeks paid vacation. Comprehensive health, dental, and vision. 401k with 3% match.

Reports To:

        Program Director

Location:

       Offices will be located in Pine Ridge Indian Reservation

Cover Letter:  Applications without cover letters will not be considered; please use this as an opportunity to convey why you want to be the Professional Mentor for the He Sapa Chapter at Friends of the Children!

Friends of the Children is growing rapidly as communities across the country are experiencing the power of how "One" changes a child's story: One Friend. One Child. 12+ years. No matter what. #ThePowerOfOne

To know more about Friends of the Children go to: www.friendsofthechildren.org  


Friends of the Children is an Equal Opportunity Employer, committed to addressing discriminatory practices. The equal employment opportunity policy of Friends of the Children provides fair and equal opportunities for all employees and job applicants. Friends of the Children hires and promotes individuals solely on the basis of their qualifications for the job to be filled.