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Reservation Jobs in Arizona (NOW HIRING)

OTO Development

Front Office Supervisor

Tempe, AZ

What will you be doing most days? Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay Work proficiently on the hotel's electronic reservation ...

Huse Culinary, Inc.

Host

Phoenix, AZ · On-site

$17/hr

Operate and troubleshoot reservation software. Location: Harry & Izzy's Paradise Valley (12770 Tatum Blvd, Phoenix AZ, 85032)- Opening August 2026 ! What you will do: * Greet guests warmly upon ...

Huse Culinary, Inc.

Lead Host

Phoenix, AZ · On-site

$19/hr

Operate and troubleshoot reservation software. Location: Harry & Izzy's Paradise Valley (Opening August 2026!) What you will do: * Greet guests warmly upon arrival, manage reservations, and ...

KurzSolutions

Clinical Laboratory Scientist

Polacca, AZ · On-site

Clinical Laboratory Scientist -- Hopi HCC & Fort Yuma HCC Polacca, AZ & Winterhaven, CA -- Indian Health Service Community Polacca, AZ on the Hopi reservation. Rich cultural heritage. Flagstaff ~90 ...

Norwegian Cruise Line

We're Hiring

Mesa, AZ

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

CRUISE AMERICA INC

Reservations Sales Agent

Mesa, AZ

$13 - $16.75/hr

SUMMARY The Reservation Sales Agent will be responsible for direct customer contact by phone, email, chat and fax. Essential duties include booking reservations, answering questions, following ...

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class Starts August 4, 2014~ * Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)

etta

Host

Scottsdale, AZ

Maintain proper phone etiquette and perform reservation call-backs * Manage reservations and walk-ins in the reservation system * Identify investors and restaurant VIPs and notify their server

CRUISE AMERICA INC

Reservations Sales Agent

Mesa, AZ · On-site

$13 - $16.75/hr

SUMMARY The Reservation Sales Agent will be responsible for direct customer contact by phone, email, chat and fax. Essential duties include booking reservations, answering questions, following ...

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All JobsReservation JobsReservation Jobs in Arizona

Reservation information

See Arizona salary details

$27K

$55.7K

$101.6K

How much do reservation jobs pay per year?

As of Aug 8, 2026, the average yearly pay for reservation in Arizona is $55,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $65,200.00 per year, depending on experience, location, and employer.

What are reservations in the hospitality industry?

Reservations in the hospitality industry refer to the process of booking or securing a spot, such as a room in a hotel, a table at a restaurant, or a seat on a flight, ahead of time. This ensures that the customer has a guaranteed place or service at their preferred date and time. Managing reservations often involves handling customer inquiries, confirming bookings, updating schedules, and coordinating with other staff to ensure a smooth experience for guests. Reservation agents play a key role in customer service and operational efficiency.

What is the difference between Reservation vs Reservation Agent?

AspectReservation
RoleReservation involves the overall process of booking and managing reservations, often performed by reservation agents or specialists.
CredentialsTypically requires customer service skills, familiarity with booking systems, and sometimes certifications in hospitality management.
Work EnvironmentOffice settings, call centers, or online platforms within hotels, airlines, or travel agencies.

Reservation is a broad process encompassing booking, managing, and confirming reservations, often handled by reservation agents. Reservation agents are specific professionals responsible for executing these tasks, providing customer service, and ensuring accurate bookings. While reservation refers to the entire process, reservation agents are the personnel who perform these duties daily.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, such as travel, hospitality, or customer service. Many reservation agents also receive benefits and may work part-time or full-time schedules.

How to become a reservationist?

To become a reservationist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems or booking software is often preferred, and some employers may require certification or training in specific booking platforms. Good communication and organizational skills are essential for managing reservations efficiently.

What are the main challenges faced by reservation agents and how can they be managed effectively?

Reservation agents often handle high volumes of inquiries, manage last-minute changes, and resolve booking conflicts, which can be stressful during peak times. Effective communication skills, attention to detail, and proficiency with reservation software are essential to manage these challenges. Building strong customer service skills and staying organized help agents handle multiple requests efficiently and maintain a positive experience for clients. Additionally, agents frequently collaborate with other departments, such as sales or operations, to ensure seamless service and resolve any issues promptly.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong organizational skills, attention to detail, and proficiency in customer service, typically supported by at least a high school diploma. Familiarity with reservation software systems (such as Opera or Sabre), booking platforms, and basic office applications is crucial. Excellent communication, problem-solving abilities, and a calm demeanor under pressure are standout soft skills. These qualifications are essential for ensuring accurate bookings, customer satisfaction, and efficient handling of high-volume inquiries in hospitality or travel settings.
What are the most commonly searched types of Reservation jobs in Arizona? The most popular types of Reservation jobs in Arizona are:
What cities in Arizona are hiring for Reservation jobs? Cities in Arizona with the most Reservation job openings:
Reservation jobs near you
Infographic showing various Reservation job openings in Arizona as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $55,702 per year, or $26.8 per hour.

Front Office Supervisor

OTO Development

Tempe, AZ

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

OTO Development rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

We are pleased to announce a wonderful opportunity for a Front Office Supervisor.


What will you be doing most days?

        Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay

        Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow

        Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity

        Anticipate guests' needs and go out of your way to maximize the guest experience

        Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests

        Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures

        Maintain proficient administration of the hotel's electronic reservation system

        Maintain compliance with hotel safety programs and procedures, including emergency and security systems

        Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner


What are the requirements for this position?

        You have 2+ years' experience working in a front desk/receptionist type role

        You love working with people and will go above and beyond for each guests' needs

        You work well with others and enjoying working and being part of a team

        You have excellent oral, written, and interpersonal communication skills

        You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.


Travel Requirements

This position would require little to no travel outside the property and surrounding area.


This property is managed by OTO Development.


About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.


OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.


Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.


Position: Front Office Supervisor  

Department: Property 

Hourly

Position Reports to: General Manager


Revised 5/8/26

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