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Reservation Manager Jobs in Wheaton, IL (NOW HIRING)

Pour Destino

Store Manager

Elmhurst, IL · On-site

$45K - $60K/yr

Reservation Management: Oversee the books to maximize seating efficiency while maintaining a smooth dining pace. Team Leadership & Accountability * Scheduling: Create and post FOH schedules at least ...

Saltwater Coastal Grill

Floor Manager

Rosemont, IL · On-site

Floor Manager RELATIONSHIPS: The Floor manager reports directly to the Assistant General Manager ... reservation software. Ultimately, you will help minimize operating costs, boost our employee ...

Torsap Thai Kitchen

Manager

Aurora, IL · On-site

$50 - $70/hr

Manage daily restaurant operations, ensuring smooth service and high standards of quality and ... Experience with modern reservation systems and familiarity with the local dining scene.

New

DRG Employer LLC

Host - EM

Burr Ridge, IL · On-site

Check the reservation list and coordinate with Managers to anticipate guest flow, peak times, and duties associated with banquets or special events. Obtain station assignments for Servers and Bussers ...

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All JobsReservation JobsReservation Manager JobsReservation Manager Jobs in Wheaton, IL

Reservation Manager information

See Wheaton, IL salary details

$28K

$57.8K

$105.3K

How much do reservation manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for reservation manager in Wheaton, IL is $57,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $67,700.00 per year, depending on experience, location, and employer.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How much do reservation managers make in the US?

Reservation managers in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and the industry they work in. Those with strong customer service skills and familiarity with reservation systems like Opera or Fidelio may have higher earning potential.

How to become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some roles may require familiarity with specific software or certifications. Gaining experience in the hospitality or travel industry can also improve job prospects.

What job categories do people searching Reservation Manager jobs in Wheaton, IL look for?

The top searched job categories for Reservation Manager jobs in Wheaton, IL are:

What cities near Wheaton, IL are hiring for Reservation Manager jobs?

Cities near Wheaton, IL with the most Reservation Manager job openings:

Reservation Manager jobs near you

Front Desk Agent

Hyatt Place Schaumburg, 1851 McConnor Pkwy, Schaumburg, IL 60173

Schaumburg, IL • On-site

$16.50 - $18/hr

Full-time

PTO

Re-posted 10 hours ago

Job description

Front Desk Agent 


"Join the Atira Hotels Family and Build a Legacy of Hospitality!"


Job Details

  • Work Location: Hyatt Place Schaumburg. 1851 McConnor Pkwy, Schaumburg, IL 60173.
  • Job Type: Full-time
  • Pay: $16.50- $18 per hour
  • Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends

Job Overview

The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.

Key Responsibilities

  • Reservation Management:
    • Receive and process reservations via phone, fax, and mail.
    • Enter reservations into the computer system and provide additional information.
    • Verify pricing, discounts, and billing information, and notify customers of room features and availability.
    • Maintain reservation files and resolve related problems.
    • Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
  • Customer Service:
    • Check in and out guests efficiently.
    • Process customer payments and post applicable charges.
    • Inform customers of credit holds and conduct customer surveys.
    • Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
    • Keep customers informed of company policies, procedures, and account statuses.
  • Professional Relations:
    • Maintain the company’s professional reputation by providing superior customer service.
    • Assist and support area personnel as needed.
    • Coordinate with the Accounting Department regarding customer credit status.
    • Keep management informed of area activities and significant problems.
    • Effective working relations with company personnel.
    • Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. 
  • Perform any other tasks/duties as assigned by the manager/ supervisor.

Qualifications

  • Education/Certification: High school graduate or equivalent.
  • Experience: Customer service and data entry experience preferred.
  • Skills/Abilities:
    • Excellent communication and public relations skills.
    • Well organized and attentive to detail.
    • Willingness to assist others.
    • Strong typing abilities and proficiency with PC, calculator, and office equipment.

Benefits

  • Employee assistance program
  • Employee hotel room discount
  • Holiday pay
  • Paid time off
  • Paid training
  • Professional development assistance


WHY YOU’LL LOVE WORKING WITH US:

  • Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!
  • Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
  • Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
  • Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
  • Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.

If you’re still with us, there’s only one thing left to do:  Apply now and become part of something amazing!

Diversity, Equity, Inclusion & Equal Employment Opportunity at Hyatt Place Schaumburg:
Hyatt Place Schaumburg is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.