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Reservation Manager Jobs in Kentucky (NOW HIRING)

Robert Half

Project Specialist

Lexington, KY · On-site

$17.36 - $20.10/hr

The person in this role will help secure suitable hotel options, manage reservation changes, and contribute to cost-saving opportunities that align with client expectations and travel guidelines.

Still Waters Resort

Assistant Marina Manager Location: Stillwaters Resort - Branson, MO Employment Type: Full-time, ... Basic computer skills (POS, reservation systems, email, Microsoft Office)

Robert Half

Customer Service Representative

Lexington, KY · On-site

$14 - $14.90/hr

Manage incoming and outgoing customer calls while maintaining strong service levels and meeting team performance expectations. * Process reservation requests with close attention to accuracy ...

Noble 33

$120 - $180/hr

Ensure reservation and guest management systems (including OpenTable and related platforms) are properly configured and fully operational. * Overseetimelyreporting and resolution of all maintenance ...

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Reservation Manager information

See Kentucky salary details

$25.2K

$51.9K

$94.7K

How much do reservation manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for reservation manager in Kentucky is $51,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $60,800.00 per year, depending on experience, location, and employer.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How much do reservation managers make in the US?

Reservation managers in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and the industry they work in. Those with strong customer service skills and familiarity with reservation systems like Opera or Fidelio may have higher earning potential.

How to become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some roles may require familiarity with specific software or certifications. Gaining experience in the hospitality or travel industry can also improve job prospects.

What are the most commonly searched types of Reservation jobs in Kentucky?

The most popular types of Reservation jobs in Kentucky are:

What are popular job titles related to Reservation Manager jobs in Kentucky?

For Reservation Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Reservation Manager jobs in Kentucky look for?

The top searched job categories for Reservation Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Reservation Manager jobs?

Cities in Kentucky with the most Reservation Manager job openings:

Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Kentucky as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $51,915 per year, or $25 per hour.

Part-Time Guest Services Specialist

UTG/The Stanford

Stanford, KY • On-site

$11.75 - $15.25/hr

Other

Re-posted 12 days ago

Job description

Position Summary

The Guest Services Specialist acts as host, reservation specialist, and support resource across The Stanford's accommodations, spa, dining, and event spaces, delivering thoughtful, accurate service before, during, and after each guest's stay. Operating in a boutique setting rather than a traditional front desk, the role blends in-person interaction with phone, text, email, and after-hours support.

Key Responsibilities

  • Serve as a point of contact for guests, visitors, and community members, offering personalized recommendations on accommodations, dining, spa, events, and local attractions.
  • Conduct property tours and assist prospective guests with inquiries.
  • Respond promptly and professionally to guest requests, concerns, and service recovery situations, exercising sound judgment, empathy, and ownership through to resolution.
  • Manage reservations, modifications, payments, deposits, gift cards, and guest communications with accuracy and attention to detail.
  • Review upcoming reservations to ensure accommodations, special requests, packages, and itineraries are complete and accurate.
  • Maintain accurate guest profiles and records across hospitality/reservation systems, and complete daily administrative tasks supporting department operations.
  • Maintain organized workspaces, guest-facing areas, and supplies.
  • Coordinate with housekeeping, maintenance, spa, dining, events, and leadership to ensure a seamless guest experience.
  • Escalate emergencies and complex situations per established procedures.
  • Participate in a rotating on-call schedule, including evenings, weekends, and holidays.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • One to three years of hospitality, customer service, administrative, or related experience preferred.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational abilities.
  • Ability to manage multiple priorities while maintaining accuracy and professionalism.
  • Comfortable learning and utilizing hospitality software and reservation systems.
  • Demonstrated ability to problem solve, exercise independent judgment, and work effectively with minimal supervision.
  • Ability to build positive relationships with guests, team members, and community partners.

Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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