Research Techs Jobs (NOW HIRING)

 Location: Wilmington, NC  | Site Name: Trial Management Associates  | Full-Time  | Clinical Research

Are you an experienced medical assistant or pharmacy tech looking to gain a new set of skills? Join a leading, integrated clinical research network dedicated to high-quality data, patient-centered care, and innovation in clinical trials.

We're seeking a Pharmacy Coordinator for our clinical research site located in Wilmington, NC. The Pharmacy Coordinator plays a key role in the successful execution of pharmaceutical clinical trials by ensuring the safe, accurate, and compliant handling of the investigational products (IP)/drug that is being studied. Working under the supervision of a licensed pharmacist or nurse (as applicable), this individual will be responsible for receiving, storing, preparing, dispensing, documenting, and managing investigational drugs in accordance with study protocols, GCP/ICH regulations, and institutional SOPs. This role may also support administrative and data entry activities related to the conduct of clinical research.

Type:  Regular Full-time Employee
Schedule:  Mondays through Thursdays 7:00 AM to 4:30 PM and Fridays 7:30 AM to 11:30 AM
Location:  Onsite in Wilmington, NC (no capabilities for remote or hybrid work)
Reports to:  Site Director
Benefits:  Our benefits package for full-time employees includes health insurance (medical, dental, and vision), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), Paid Time Off (PTO), a variety of disability, accident, and life insurance options, as well as many more.

• Competitive pay + annual performance incentives
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (PTO) and company holidays
• A mission-driven culture focused on advancing medicine and improving patient outcomes

You'll be part of a growing, mission-driven organization that values its people. At our core, we're committed to bringing innovative medical treatments to patients faster-while creating an environment where employees thrive. If you're passionate about clinical research and ready to make a difference, we'd love to hear from you.

Core Responsibilities:

• Investigational Product (IP) Management
  • Receive, store, prepare, and dispense investigational products according to protocol, pharmacy manual, and regulatory requirements.
  • Use IWRS/IRT systems to log shipments, assign IP, and perform returns or destructions per study-specific guidance.
  • Maintain accurate inventory logs, temperature records, and expiration tracking for all IP and supplies.
  • Monitor and respond to temperature excursions, discrepancies, or deviations per SOP.
  • Perform aseptic preparations where required, following sterile technique protocols.
  • Manage IP accountability documentation, including blinded and unblinded logs and reconciliation.
  • Ensure all investigational product storage complies with GCP and institutional policies (double-locked, secure, labeled, etc.).
• Documentation & Compliance
  • Maintain audit-ready records of all pharmacy activities, including temperature logs, equipment calibrations, and IP logs.
  • Create and manage pharmacy study binders with updated regulatory and protocol-specific content.
  • Adhere to ALCOA-C principles (Attributable, Legible, Contemporaneous, Original, Accurate, Complete, and Consistent) in documentation practices.
  • Participate in unblinded or blinded monitoring visits, providing relevant pharmacy documentation.
• Administrative & Operational Support
  • Assist with scheduling and performing protocol-specific assessments (e.g., memory assessments, vital signs, specimen collection support).
  • Perform data entry in eCRFs according to protocol and system-specific guidelines.
  • Support query resolution, documentation scanning, and other clerical duties (e.g., faxing, reminder calls).
  • Order pharmacy-related supplies and assist with equipment upkeep and calibrations.
  • Provide pharmacy support to other team members and backfill duties during absences.
• Communication & Collaboration
  • Maintain clear, professional communication with study coordinators, monitors, sponsors, and clinical staff.
  • Participate in team meetings and training sessions to stay updated on protocols, SOPs, and compliance standards.
  • Demonstrate flexibility and professionalism in a fast-paced, regulated environment.

Requirements:

• Minimum of 1-2 years of experience as a Pharmacy Technician or Medical Assistant required
• Completion of a recognized Pharmacy Technician or Medical Assistant program
• Registration with relevant state or provincial licensing body (e.g., College of Pharmacists of BC for Pharm Techs, for example) required, where applicable.
• Current certification in Good Clinical Practice (GCP) and/or willingness to complete GCP training
• Experience with IWRS/IRT systems, inventory control
• Strong organizational and documentation skills with high attention to detail
• Proficient in Microsoft Office and electronic data capture systems
• Ability to follow protocols, SOPs, and maintain regulatory compliance
• Strong communication and interpersonal skills
• Demonstrated ability to manage multiple tasks efficiently and work independently or as part of a team
• Professionalism, reliability, and commitment to patient safety and data integrity
• Experience with investigational product handling preferred
• Familiarity with Phase I-IV clinical trials and regulatory requirements an asset
• Experience in a clinical research or hospital setting preferred