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Research Support Assistant Jobs in Rosharon, TX (NOW HIRING)

We are currently seeking a Legal Support Assistant to support the Corporate practice in the Houston ... Research information as requested by clients or attorneys. * Maintain client contacts and working ...

We are currently seeking a Legal Support Assistant to support the Corporate practice in the Houston ... Research information as requested by clients or attorneys. * Maintain client contacts and working ...

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Research Support Assistant information

See Rosharon, TX salary details

$10

$16

$23

How much do research support assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for research support assistant in Rosharon, TX is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.27 per hour, depending on experience, location, and employer.

Do research support assistants get paid a lot?

Research Support Assistants typically earn salaries that are considered moderate within the research and academic fields, often ranging from minimum wage to mid-level salaries depending on experience, location, and employer. They usually receive additional benefits such as training opportunities and flexible schedules, but high salaries are uncommon for entry-level or support roles.

How much does a research support assistant get paid?

Research Support Assistants typically earn between $30,000 and $50,000 annually, depending on experience, education, and location. Entry-level positions may start lower, while those with specialized skills or advanced degrees can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What cities near Rosharon, TX are hiring for Research Support Assistant jobs?

Cities near Rosharon, TX with the most Research Support Assistant job openings:

Infographic showing various Research Support Assistant job openings in Rosharon, TX as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $34,602 per year, or $16.6 per hour.

CIC Research & Support Specialist

Missouri City, TX โ€ข On-site

Other

Posted 5 days ago


Job description

  • Coordinate with Management and Supervisors to create and maintain team member schedules aligned with call volume demands and service level goals
  • Manage schedule adjustments to ensure adequate daily resource coverage
  • Reconcile attendance daily by comparing employee timesheets with scheduled hours and time in/out reporting
  • Oversee and coordinate real-time adherence management and communicate staffing adjustments
  • Maintain workforce management software and staff resource databases
  • Partner with Supervisors to coordinate time-off requests
  • Create, prepare, and oversee daily, weekly, and monthly operational reports
  • Ensure accuracy and integrity of distributed reports
  • Analyze call center performance results, identify variances, and recommend improvements
  • Distinguish insights from large data sets and translate findings into actionable strategies
  • Develop and maintain performance statistics
  • Support activities, projects, and data extrapolation requests
  • Lead or support project management efforts, including data-driven action plans, leadership presentations, and implementation
  • Maintain a safe, clean, and customer-friendly work environment
  • Promote Peckhamโ€™s vision, values, and services to customers and stakeholders
  • Assist in maintaining organization-wide quality standards
  • Support training of people with disabilities
  • Perform other related duties as assigned
Requirements
  • At least 18 months of experience supporting a contact center environment, including reporting responsibilities
  • Proficiency in Microsoft Excel and familiarity with Avaya/CMS or similar call center management software
  • Strong analytical, organizational, and documentation skills
  • High attention to detail with consistent accuracy and timeliness
  • Ability to communicate effectively and professionally with individuals at all levels of the organization
  • Demonstrated flexibility and adaptability to changing business needs
  • Ability to work independently, manage multiple priorities, and perform well under pressure to meet critical deadlines
  • Must be able to obtain and maintain required government clearance
  • Preferred: 1โ€“3 years of workforce management experience, including forecasting and/or capacity planning
  • Preferred: Bachelorโ€™s degree or an industry-standard IT certification (or related IT degree)
  • Preferred: Advanced proficiency in MS Excel and experience with Workforce Optimization software
  • Preferred: Experience with call center technologies, such as Avaya/CMS or other call center management platforms
  • Preferred: Proficiency with reporting and analytics tools, including MS Access, Crystal Reports, SSRS, Power BI, and similar software
Core Competencies

Demonstrates expertise in workforce management, including scheduling, reporting, and performance analysis within a contact center environment. Proficient in data analysis and communication, ensuring operational efficiency and adherence to quality standards.

Highest-signal resume keywords
  • Workforce Management
  • Microsoft Excel Proficiency
  • Call Center Management Software
  • Analytical Skills
  • Reporting and Analytics Tools
Hard Skills
  • Workforce Management
  • Data Analysis
  • Performance Reporting
  • Forecasting
  • Capacity Planning
Soft Skills
  • Attention to Detail
  • Effective Communication
  • Flexibility
  • Adaptability
  • Organizational Skills
Certifications & Qualifications
  • Industry-Standard IT Certification
  • Bachelor's Degree
Industry Keywords
  • Contact Center Environment
  • Operational Reports
  • Real-Time Adherence Management
  • Staff Resource Databases
  • Quality Standards
Tools & Technologies
  • Avaya/CMS
  • Workforce Optimization Software
  • MS Access
  • Crystal Reports
  • Power BI
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