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Research Support Agent Jobs (NOW HIRING)

Slingshot LLC

Adoption Support Agent

Marion, IN · On-site

$16 - $17/hr

Adoption Support Agent Manager Location (In-Office): Slingshot Distribution Center | Marion ... Complete research for special projects or requests from manager or school contacts * Meet weekly ...

Assa Abloy Group

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

Customer Support Agent An Amazing Career Opportunity for a Customer Support Agent!! Location: Salt ... Researching issues before escalation; documenting root causes and recommended actions; escalating ...

ASSA ABLOY Group

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

Customer Support Agent An Amazing Career Opportunity for a Customer Support Agent!! Location: Salt ... Researching issues before escalation; documenting root causes and recommended actions; escalating ...

Matanuska Telephone Association

This includes problem recognition, research, isolation, product and services recommendation, resolution/sale, and follow-up. TECHNICAL SUPPORT AGENT SPECIFIC TASK DESCRIPTION * Provide professional ...

New

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT

$18 - $24/hr

The Agent also supports IdenTrust customers and related products, using appropriate tools to ... Researching issues before escalation; documenting root causes and recommended actions; escalating ...

HB Travels

Reservation Support Agent - Remote

Atlanta, GA · Remote

$15.50 - $19.25/hr

Research available options * Gather customer preferences and information * Assist with coordinating reservations * Review reservation details for accuracy * Provide confirmations and relevant ...

HB Travels

Reservation Support Agent Remote

$16.50 - $20.50/hr

Research available options * Gather customer preferences and information * Assist with coordinating reservations * Review reservation details for accuracy * Provide confirmations and relevant ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

The Agent also supports IdenTrust customers and related products, using appropriate tools to ... Researching issues before escalation; documenting root causes and recommended actions; escalating ...

HB Travels

Reservation Support Agent - Remote

Pasadena, CA · Remote

$17.50 - $21.75/hr

Research available options * Gather customer preferences and information * Assist with coordinating reservations * Review reservation details for accuracy * Provide confirmations and relevant ...

HB Travels

Reservation Support Agent - Remote

Sioux Falls, SD · Remote

$15.50 - $19.25/hr

Research available options * Gather customer preferences and information * Assist with coordinating reservations * Review reservation details for accuracy * Provide confirmations and relevant ...

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Research Support Agent information

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How much do research support agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for research support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

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Infographic showing various Research Support Agent job openings in the United States as of June 2026, with employment types broken down into 35% Full Time, and 65% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Adoption Support Agent

Marion, IN • On-site

Slingshot LLC
Architectural Services • 11 - 50 employees
Learn more about Slingshot LLCexternal

$16 - $17/hr

Full-time

Posted 28 days ago

Job description

Position: Adoption Support Agent

Department: Course Material Procurement

Reports to: Adoption Support Agent Manager

Location (In-Office): Slingshot Distribution Center | Marion, Indiana

General Job Description: Responsible for preparing all required course materials for the purchasing process. This includes maintaining course material catalogs for assigned accounts, communicating both internally and externally to problem-solve, and customizing research per need to ensure those catalogs are accurate and up to date.

Duties/Responsibilities:

  • Initiate, monitor, evaluate, and maintain the accuracy of course material information within a database
  • Contact suppliers via written and verbal communications in order to garner necessary information for new products
  • Assess potential sourcing issues for adopted course materials and work with multiple teams internally to find viable alternatives
  • Interact with and assist faculty and staff at partner universities/colleges concerning course material issues by means of verbal and written communications
  • Customize communication and processes for course materials based on service model provided to assigned universities/colleges
  • Maintain awareness and understanding of any important dates and deadlines
  • Complete research for special projects or requests from manager or school contacts
  • Meet weekly with Course Material Procurement team to discuss upcoming strategies, review progress of past week, and problem-solve obstacles of specific tasks.

Skills/qualifications required:

  • Ability to define problems, collect data, establish facts, and generate alternative solutions.
  • Excellent oral and written communication skills required
  • Must be able to work well within a team atmosphere
  • Candidate must be organized, self-motivated, and goal-oriented
  • Must be proficient in moderate level computer skills, with a working knowledge of MSOffice and Google Suite
  • Ability to multitask, assess priorities, give precise attention to detail, and manage competing deadlines

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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