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Overview
The Informatics Trainer is an integral member of the Epic electronic health record (EHR) support team as accurate documentation in Epic is vital to patient safety, the overall patient care plan, and reimbursement for services performed. The Informatics Trainer is responsible for ensuring Epic users across the Carle enterprise are prepared with the necessary Epic skills and tools to be successful. The Informatics Trainer promotes present-system functionality and utilizes their knowledge of multiple Epic modules to support projects impacting patient care, patient outcomes, patient safety and end user workflow. Superior interpersonal, communication, training, and presentation abilities are key to this position. The Informatics Trainer will have a strong command of technology, be innovative, and utilize effective and creative problem-solving techniques. The role requires significant collaboration with Epic analysts, provider, nursing, and operational leadership. The Informatics Trainer will complete Epic principal trainer certification or credentialling within three months of hire or as directed by their one-up to meet the needs of the organization. The Informatics Trainer will take all necessary steps to train independently within three months of certification or credentialling.
Responsibilities
Plan, manage, attend, lead, and document notes/minutes of telephone, virtual, and in-person/onsite/on-premises meetings.
Earn and maintain Epic certification or credentials
Plan, schedule, and deliver training
Adhere to standardized training curricula, class length, and delivery methods
Provide follow-up support to users after training, as needed
Assesses EHR skills of clinicians and providers and recommend appropriate training to promote end-user success
Utilize approved survey tools to evaluate and measure the results of training
Collaborate with clinical leaders, clinical staff, and providers to plan, prioritize, design, develop, implement, and evaluate EHR technology
Maintain a collaborative relationship with team, clinicians, providers, other departments, and outside partners
Function as a liaison between clinicians, providers, and information technology
Lead and participate in projects at the local, regional, and system levels and manage tasks within the project timelines
Train, round, and support end-users independently to achieve defined outcomes
Ensure work is accurate and follows the format, style, and tone as set forth by leadership
Utilize Epic reports to monitor provider and clinician mastery of the EHR and develop and deliver customized training to improve users Epic efficiency
Serve as a resource for Super Users and departmental leaders regarding all EHR applications
Provide on-site support for projects, acquisitions, Community Connect implementations, and upgrades
Communicate EHR-related information to customers via rounding, email, newsletters, videos, webinars, and other written materials to supporting the change management process
Assist with downtime preparedness, including but not limited to, execution of the Epic business continuity plan
Assist with EHR Integration Testing for Epic Updates
Attend Epic educational offerings and share learnings with others to improve knowledge and educate the organizations we serve
Engage in Epic build tasks as needed by the organization
Research potential solutions, identify opportunities, track, and seek approval for enhancement request, and assist in the prioritization and implementation of system changes
Qualifications
Certifications: Epic Certification - EPICEPIC; Driver's License - Illinois Secretary of State (ILSOS)Illinois Secretary of State (ILSOS), Education: Bachelor's Degree: Information Technology; Experience In Lieu of Education; Bachelor's Degree: Related Field, Work Experience: Office; Education/training
Carle Health Company Overview
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation's highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Salary Range
The compensation range for this position is $29.45per hour - $50.65per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.