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Resale Associate Jobs in Rhode Island (NOW HIRING)

Through the collection and resale of gently used goods we are able to provide the financial support ... of sales associates (and unpaid staff) to ensure full coverage in store at all times. In the ...

Associate degree or bachelor's degree in Business, Operations, Legal Studies, or a related field ... Familiarity with managed services, professional-services scoping, AWS/Azure/GCP resale or ...

Associate degree or bachelor's degree in Business, Operations, Legal Studies, or a related field ... Familiarity with managed services, professional-services scoping, AWS/Azure/GCP resale or ...

Resale Associate information

What is a resale associate?

Resale Associates are retail professionals who work in stores that sell second-hand, vintage, or consignment goods, such as clothing, accessories, furniture, or electronics. Their primary responsibilities include assisting customers, organizing and pricing merchandise, processing sales transactions, and maintaining the cleanliness and appeal of the sales floor. They also help with inventory management, evaluate items brought in for resale, and ensure that products meet store quality standards. Resale Associates play a key role in providing excellent customer service and creating a welcoming shopping environment for bargain hunters and eco-conscious consumers.

What are the key skills and qualifications needed to thrive as a resale associate, and why are they important?

To thrive as a Resale Associate, you need strong customer service skills, basic retail knowledge, and experience in inventory management, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and merchandising tools is typically required. Attention to detail, communication, and a friendly, approachable attitude are crucial soft skills in this role. These skills ensure efficient store operations, positive customer experiences, and effective sales in a fast-paced retail environment.

What are some common challenges faced by resale associates, and how can they be addressed?

Resale Associates often encounter challenges such as accurately identifying the value of secondhand items, managing inventory turnover, and balancing customer service with organizational tasks. Staying up to date on current trends and brands helps with accurate pricing and quick sales, while clear organizational systems make inventory management more efficient. Strong communication skills and a customer-focused approach are key, as associates frequently assist diverse shoppers and handle unique inquiries.

What is the difference between Resale Associate vs Sales Associate?

AspectResale AssociateSales Associate
CredentialsHigh school diploma or equivalent; retail or resale experienceHigh school diploma or equivalent; sales experience often preferred
Work EnvironmentRetail stores, thrift shops, online resale platformsRetail stores, department stores, specialty shops
Industry UsageResale, thrift, consignment storesGeneral retail, various product categories
Job FocusManaging resale items, pricing, customer service in resale contextAssisting customers, selling products, achieving sales targets

While both roles involve customer interaction and sales skills, a Resale Associate specializes in managing resale items and working within resale or thrift environments, whereas a Sales Associate generally works across broader retail settings with a focus on selling new products.

Sales Associate P/T

Providence, RI โ€ข On-site

$16.94 - $22.70/hr

Part-time

Retirement, PTO

Re-posted 8 days ago


Job description

Description:

Hourly Pay Range: $16.94 - $22.70

This position pays: $16.94/Hour


Why Work for Goodwill Southern New England?!

  • Referral bonuses
  • Retirement plan contributions
  • Tuition and gym reimbursement
  • Emergency assistance funds
  • Paid time off
  • And more depending on position!

SUMMARY

Performs generally routine duties to sort donated merchandise for resale in retail outlet (production standard of 100-150 garments sorted in an hour) and hang merchandise for resale in retail outlet (production standard of 100-150 garments hung in an hour). Obtains or receives merchandise, completes customer purchases and performs various duties related to customer service. Works under the direct supervision of the Store Manager.

SPECIAL REQUIREMENTS 

Will typically be required to work regular weekend (i.e. Saturday, Sunday), holiday and evening hours customary to the retail trade.Sales Associate may be cross-trained to perform duties of a Janitor, Retail Material Handler and Retail Material Sorter based on business necessity.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

CUSTOMER SERVICE/SALES

Set up advertising displays or arrange merchandise on counters or tables to promote sales. 

Obtain merchandise requested by customer. 

Answer customer's questions concerning location, price, and use of merchandise.

Total price and tax on merchandise purchased by customer to determine bill. 

Calculate sales discount to determine price.

Operate cash register. Accept payment and make change.

Wrap or bag merchandise for customers.

SORTING/PRICING MERCHANDISE

Sort and hang or display merchandise for resale. 

Discard unusable items or set aside for salvage or repair.

Make minor repairs and clean merchandise, as required and as necessary. 

Set aside merchandise for supervisor's instruction if damaged or if value is undetermined.

Stamp, mark or tag prices on merchandise.

Meet with supervisor on a regular basis to review quality, quantity, style and value requirements of sorting and other guidelines.

Receive merchandise donated by customer and write up receipt, if requested.

MATERIAL HANDLING

Help unload truck as required, sort and grade newly arrived goods. 

Stock shelves, counters or tables with merchandise.

Clean shelves, counters and tables.

Prepare inventory of stock, as required.

OTHER DUTIES

Assist at designated retail outlets, as assigned, to sort, price, set up displays and to assist in other retail store duties.

Perform other related essential duties as required or assigned by supervisor.

Requirements:

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED)** preferred, not required; and one to three months related experience or training; or equivalent combination of education and experience.

 ** Students under the age of 18 years still enrolled in High School may be hired to fill part-time positions but may not operate the compactor, floor cleaning machine, straddle stacker or any other hazardous equipment and must abide by the CT DOL regulations regarding hours of work for minors in the workplace.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to speak effectively with customers, clients and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers and to multiply and divide. Ability to perform these operations using units of American money. 

REASONING ABILITY

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. In addition, material handling duties may require lifting above shoulder height and may require repetitive motion while sorting, hanging and ticketing merchandise. Specific vision abilities required by this job include close vision, and color vision.

REQUIREMENTS FOR PERSONAL PROTECTIVE EQUIPMENT (PPE)

Protective eyewear must be worn at all times while preparing cleaning solution for floor cleaning machine and while dispensing fluid into the machine. Protective gloves (cloth/leather) and protective eyewear must be worn at all times while using pushstick to propel material into trash compactor. Latex gloves are made available for any employee engaged in sorting credentials but are not required.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate and typical of a busy retail environment.


Equal Opportunity Employer