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Reputation Jobs in Arizona (NOW HIRING)

ERM

Senior Account Executive

Scottsdale, AZ · On-site

We are seeking a Senior Account Executive, Reputation Management , with experience in agency-side corporate sustainability PR and media, as well as experience in risk and crisis communications, to ...

Erm

Senior Account Executive

Scottsdale, AZ · On-site

We are seeking a Senior Account Executive, Reputation Management , with experience in agency-side corporate sustainability PR and media, as well as experience in risk and crisis communications, to ...

Erm

Senior Account Executive

Scottsdale, AZ · On-site

We are seeking a Senior Account Executive, Reputation Management , with experience in agency-side corporate sustainability PR and media, as well as experience in risk and crisis communications, to ...

HONEST PLUMBING AZ LLC

HVAC Installers

Mesa, AZ · On-site

We are looking for the perfect candidate to help us grow the company while maintaining that reputation and improving the overall perception of our industry. Job Type: Full-time Job Type: Full-time ...

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Reputation information

What is a reputation manager?

Reputation managers are professionals who help individuals or organizations maintain, improve, and protect their public image, especially online. Their main tasks include monitoring media coverage, responding to negative reviews or comments, and promoting positive content to shape public perception. They often work with businesses, celebrities, and anyone concerned about their digital footprint. Reputation managers use various strategies, such as search engine optimization (SEO), public relations campaigns, and crisis management to influence public opinion. Their goal is to ensure that their clients are seen in the best possible light by audiences and stakeholders.

What are the key skills and qualifications needed to thrive as a reputation manager, and why are they important?

To thrive as a Reputation Manager, you need expertise in public relations, crisis management, and digital communications, often supported by a degree in communications, marketing, or a related field. Familiarity with social media monitoring tools, SEO strategies, and online analytics platforms is essential for tracking and shaping public perception. Strong interpersonal skills, strategic thinking, and the ability to remain calm under pressure help you effectively manage sensitive issues and build positive stakeholder relationships. These skills are crucial for proactively protecting and enhancing an organization's brand image in today's fast-paced digital environment.

What are common challenges faced by reputation managers when working with cross-functional teams?

Reputation managers often collaborate with marketing, PR, customer service, and legal teams to ensure consistent messaging and mitigate potential risks. A common challenge is aligning the priorities and communication styles of different departments, especially during a crisis or when responding to negative publicity. Reputation managers must be proactive in fostering clear communication, setting shared goals, and quickly coordinating responses. Building strong relationships across teams can help streamline processes and improve overall brand perception.

What is the difference between Reputation vs Customer Service Representative?

AspectReputationCustomer Service Representative
Required CredentialsOften no formal credentials, but reputation management certifications can helpHigh school diploma or equivalent; customer service training
Work EnvironmentOnline, corporate, or agency settings focused on brand imageRetail, call centers, or office environments interacting directly with customers
Industry UsageCommon in marketing, PR, and brand managementWidespread across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding reputation management roles and skillsCustomer interaction, problem-solving, and communication skills

Reputation roles focus on managing and enhancing a company's public image, often involving online reputation monitoring and PR strategies. Customer Service Representatives handle direct customer interactions, resolving issues and providing support. While both roles involve communication, reputation management emphasizes brand perception, whereas customer service centers on customer satisfaction and support.

What are the most commonly searched types of Reputation jobs in Arizona?

The most popular types of Reputation jobs in Arizona are:

What are popular job titles related to Reputation jobs in Arizona?

For Reputation jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Reputation jobs in Arizona look for?

The top searched job categories for Reputation jobs in Arizona are:

What cities in Arizona are hiring for Reputation jobs?

Cities in Arizona with the most Reputation job openings:

Reputation jobs near you
Infographic showing various Reputation job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 9% Part Time, 2% Temporary, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Online Reputation Management Vice President

Reputation Management Consultants

Phoenix, AZ

Full-time

Re-posted 14 hours ago

Job description

Who We Are:

Reputation Management Consultants (RMC) is a reputation management firm used by high-profile individuals, professionals, executives, politicians, leaders, celebrities, individuals, and companies of all sizes, including Fortune 1000 companies and governments. Our performance-driven team consists of former journalists, communicators, marketers, creative experts and more.

The Role:

A Reputation Management Account Director or VP at RMC will be a proactive client focused leader building impactful strategies, providing unsurpassed client relations and executing successful reputation management campaigns across many verticals. The ideal candidate meets or beats deadlines, stays ahead of trends and always looks for new ways to solve problems. The ideal candidate should have a minimum of 7 years of experience as a project manager or account executive with experience managing a small team of analysts and must demonstrate thoughtfulness and creativity, a positive attitude, excellent communication plus writing skills, an obsessive attention to detail and the ability to work in a fast-paced environment. This is a position where how you communicate and report to your clients is just as important as the amazing results you will achieve.

Responsibilities

  • Manage the day to day account responsibilities of clients.
  • Stay current on new reputation management, social media management, organic optimization and digital trends and implement strategies and tactics to meet clients' objectives to exceed expectations.
  • Ability to supervise and mentor staff.
  • Produce monthly reports that demonstrate the value of our services.
  • Develop and implement the strategy for each campaign.
  • Communicating confidently with your clients
  • Identify and participate in new business opportunities, as necessary.

Requirements

  • Working knowledge of project management software such as Basecamp and Wrike.
  • Proficient knowledge in Microsoft Word, Excel, PowerPoint and Outlook is a must.
  • Moderate knowledge of organic optimization best practices and an understanding of Google ranking factors. Experience managing organic optimization campaigns is a plus.
  • The ability to manage many projects with various deadlines and meet those deadlines.
  • The ability to honor and maintain a strict level of confidentiality.
  • The ability to take direction & work autonomously once briefed.
  • Experience working in a fast-paced, results-orientated environment.
  • Think creatively and outside of the box.
  • The ability to understand the client's brand and manage it into high value content that meets exacting brand standards.
  • The ability to set clients expectations.
  • Experience managing a small team of analysts.
  • Experience managing vendors.
  • Superb writing and editing skills.
  • Basic knowledge of Public Relations.
  • Strong time management skills.
  • Must be very well organized.