About the Role The Manager, External Communications - Reputation & Creative will shape and amplify H&R Block's external voice by driving creative storytelling, strengthening brand reputation, and ...
About the Role The Manager, External Communications - Reputation & Creative will shape and amplify H&R Block's external voice by driving creative storytelling, strengthening brand reputation, and ...
Manage the online reputation of key products through paid placements, Search Engine Reputation Management (SERM), branded search monitoring, and related initiatives. * Write, edit, and oversee high ...
Manage the online reputation of key products through paid placements, Search Engine Reputation Management (SERM), branded search monitoring, and related initiatives. * Write, edit, and oversee high ...
Leasing Manager
Kirkwood, MO · On-site
$20 - $21/hr
Oversee social media campaigns and outreach efforts * Assist with reputation management and lead source optimization Operational Support * Collaborate closely with the Property Manager on leasing ...
Leasing Manager
Kirkwood, MO · On-site
$20 - $21/hr
Oversee social media campaigns and outreach efforts * Assist with reputation management and lead source optimization Operational Support * Collaborate closely with the Property Manager on leasing ...
Regional Marketing Manager
Glenallen, MO · On-site
$90 - $130/hr
SummaryThe Regional Marketing Manager will be responsible for developing and executing marketing strategies to enhance the visibility and reputation of our multifamily properties. This role involves ...
New
Regional Marketing Manager
Glenallen, MO · On-site
$90 - $130/hr
SummaryThe Regional Marketing Manager will be responsible for developing and executing marketing strategies to enhance the visibility and reputation of our multifamily properties. This role involves ...
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Senior Executive Assistant
Saint Louis, MO · On-site
$70 - $120/hr
... reputation management, crisis advisory, brand strategy, and creative services to clients across industries on a global scale. We craft powerful narratives, build strong brands, create engaging ...
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Senior Executive Assistant
Saint Louis, MO · On-site
$70 - $120/hr
... reputation management, crisis advisory, brand strategy, and creative services to clients across industries on a global scale. We craft powerful narratives, build strong brands, create engaging ...
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Brand strategy and reputation management * Recruitment marketing initiatives * Service line marketing * Digital marketing strategy * Community engagement * Internal communications * Executive ...
Brand strategy and reputation management * Recruitment marketing initiatives * Service line marketing * Digital marketing strategy * Community engagement * Internal communications * Executive ...
Senior Account Executive
California, MO · On-site
$90 - $140/hr
Engage in broader reputation management strategies including monitoring emerging reputation risks and stakeholder sentiment, supporting rapid response and issues management planning, and tracking ...
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Senior Account Executive
California, MO · On-site
$90 - $140/hr
Engage in broader reputation management strategies including monitoring emerging reputation risks and stakeholder sentiment, supporting rapid response and issues management planning, and tracking ...
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Assistant Property Manager - Part Time
Aurora, MO · On-site
$14 - $19.25/hr
Marketing/Lead Generation - Collaborate with marketing team to develop, execute and oversee the marketing needs and implementation for the property, including social media, reputation management and ...
Quick apply
Assistant Property Manager - Part Time
Aurora, MO · On-site
$14 - $19.25/hr
Marketing/Lead Generation - Collaborate with marketing team to develop, execute and oversee the marketing needs and implementation for the property, including social media, reputation management and ...
... media, reputation management, patient education and promotions, and more.--- Compensation & Benefits: - Attractive income guarantee and production model - Higher Signing/Starting Bonus - A full ...
... media, reputation management, patient education and promotions, and more.--- Compensation & Benefits: - Attractive income guarantee and production model - Higher Signing/Starting Bonus - A full ...
... media, reputation management, patient education and promotions, and more.--- Compensation & Benefits: - Attractive income guarantee and production model - Higher Signing/Starting Bonus - A full ...
... media, reputation management, patient education and promotions, and more.--- Compensation & Benefits: - Attractive income guarantee and production model - Higher Signing/Starting Bonus - A full ...
Assistant Property Manager - Part Time
Aurora, MO · On-site
$14 - $19.25/hr
... reputation management and leasing incentives (as needed). • • Property Tours - Conduct property tours in a professional courteous manner with prospective residents and their guests and accurately ...
Assistant Property Manager - Part Time
Aurora, MO · On-site
$14 - $19.25/hr
... reputation management and leasing incentives (as needed). • • Property Tours - Conduct property tours in a professional courteous manner with prospective residents and their guests and accurately ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
Dermatology Physician
Springfield, MO · On-site
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
Dermatology Physician
Springfield, MO · On-site
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
EMA by Modernizing Medicine - Marketing support to promote your online presence includes organic search, online lists and citations, social media, reputation management, patient education and ...
Full-time
Re-posted 3 days ago
H&R Block rating
5.6
Based on 290 frontline employees who took The Breakroom Quiz
146th of 151 rated financial services
Job description
The Manager, External Communications - Reputation & Creative will shape and amplify H&R Block's external voice by driving creative storytelling, strengthening brand reputation, and connecting our services to real customer needs. You'll lead integrated communications strategies across media, social, and owned channels in a fast-moving, high-visibility environment.
Day to day, you'll...
- Develop and execute external communications strategies that elevate brand awareness and protect company reputation
- Lead creative communications efforts, including PR initiatives, announcements, and enterprise storytelling across formats (social, video, and digital content)
- Build and maintain strong relationships with media, reporters, and external partners
- Translate complex tax and financial topics into clear, engaging, channel-native content
- Partner cross-functionally to deliver integrated storytelling across owned, earned, and social channels
- Create and support content for campaigns, ensuring consistency with brand messaging and guidelines
- Monitor and evaluate brand reputation across channels, identifying risks and opportunities
- Optimize content and messaging using performance insights to improve reach, engagement, and clarity
- Guide response strategies during reputational or crisis moments in partnership with PR, Legal, and Customer teams
- Manage PR agencies and external partners, including workflow, prioritization, and performance
- Track and analyze campaign performance, ensuring alignment across paid, earned, and owned channels
- Perform other duties as assigned
Required Qualifications
- 7-10+ years of experience in communications, public relations, or related field
- Strong experience in media relations, storytelling, and integrated communications campaigns
- Proven ability to create engaging content across multiple channels and formats
- Ability to manage multiple priorities in a fast-paced environment with tight deadlines
- Strong written and verbal communication skills, including experience simplifying complex topics
- Collaborative mindset with the ability to influence cross-functional stakeholders
Preferred Qualifications
- Experience supporting consumer brands or financial services organizations
- Background working with PR or creative agencies
- Experience leveraging performance data or social insights to refine communications strategy
- Familiarity with reputation monitoring or social listening tools
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
What H&R Block employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About H&R Block
Sourced by ZipRecruiter
H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.
Industry
Accounting services, it services and finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Kansas City, MO, US
