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Reputation Manager Jobs in Missouri (NOW HIRING)

Manage the online reputation of key products through paid placements, Search Engine Reputation Management (SERM), branded search monitoring, and related initiatives. * Write, edit, and oversee high ...

Leasing Manager

Kirkwood, MO · On-site

$20 - $21/hr

Oversee social media campaigns and outreach efforts * Assist with reputation management and lead source optimization Operational Support * Collaborate closely with the Property Manager on leasing ...

... reputation management, crisis advisory, brand strategy, and creative services to clients across industries on a global scale. We craft powerful narratives, build strong brands, create engaging ...

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Engage in broader reputation management strategies including monitoring emerging reputation risks and stakeholder sentiment, supporting rapid response and issues management planning, and tracking ...

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Reputation Manager information

Infographic showing various Reputation Manager job openings in Missouri as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Manager, External Communications - Reputation & Creative

H&R Block

Kansas City, MO • On-site

Full-time

Re-posted 3 days ago


H&R Block rating

5.6

Company rating: 5.6 out of 10

Based on 290 frontline employees who took The Breakroom Quiz

146th of 151 rated financial services


Job description

About the Role
The Manager, External Communications - Reputation & Creative will shape and amplify H&R Block's external voice by driving creative storytelling, strengthening brand reputation, and connecting our services to real customer needs. You'll lead integrated communications strategies across media, social, and owned channels in a fast-moving, high-visibility environment.
Day to day, you'll...
  • Develop and execute external communications strategies that elevate brand awareness and protect company reputation
  • Lead creative communications efforts, including PR initiatives, announcements, and enterprise storytelling across formats (social, video, and digital content)
  • Build and maintain strong relationships with media, reporters, and external partners
  • Translate complex tax and financial topics into clear, engaging, channel-native content
  • Partner cross-functionally to deliver integrated storytelling across owned, earned, and social channels
  • Create and support content for campaigns, ensuring consistency with brand messaging and guidelines
  • Monitor and evaluate brand reputation across channels, identifying risks and opportunities
  • Optimize content and messaging using performance insights to improve reach, engagement, and clarity
  • Guide response strategies during reputational or crisis moments in partnership with PR, Legal, and Customer teams
  • Manage PR agencies and external partners, including workflow, prioritization, and performance
  • Track and analyze campaign performance, ensuring alignment across paid, earned, and owned channels
  • Perform other duties as assigned

Required Qualifications
  • 7-10+ years of experience in communications, public relations, or related field
  • Strong experience in media relations, storytelling, and integrated communications campaigns
  • Proven ability to create engaging content across multiple channels and formats
  • Ability to manage multiple priorities in a fast-paced environment with tight deadlines
  • Strong written and verbal communication skills, including experience simplifying complex topics
  • Collaborative mindset with the ability to influence cross-functional stakeholders

Preferred Qualifications
  • Experience supporting consumer brands or financial services organizations
  • Background working with PR or creative agencies
  • Experience leveraging performance data or social insights to refine communications strategy
  • Familiarity with reputation monitoring or social listening tools

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

What H&R Block employees say

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Benefits

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H&R Block logo

About H&R Block

Sourced by ZipRecruiter

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

Industry

Accounting services, it services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US