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Reputation Manager Jobs in Iowa (NOW HIRING)

ONE OUTSOURCING

Store Manager

Waterloo, IA

$11 - $16/hr

Deal with complaints from customers to maintain the store's reputation * Inspect the areas in the ... Excellent knowledge of retail management software

Mammoth Holdings LLC

General Manager

Des Moines, IA · On-site

$55K - $65K/yr

Led initiatives to improve the site's online reputation by encouraging positive Google reviews and ... Managed and resolved damage claims, ensuring swift and fair resolutions. * Implemented targeted ...

Mammoth Holdings LLC

General Manager

Des Moines, IA

Led initiatives to improve the site's online reputation by encouraging positive Google reviews and ... Managed and resolved damage claims, ensuring swift and fair resolutions. * Implemented targeted ...

Silverstar Car Wash

General Manager

Des Moines, IA · On-site

$55K - $65K/yr

Led initiatives to improve the site's online reputation by encouraging positive Google reviews and ... Managed and resolved damage claims, ensuring swift and fair resolutions. * Implemented targeted ...

Mammoth Holdings LLC

General Manager

Des Moines, IA

Led initiatives to improve the site's online reputation by encouraging positive Google reviews and ... Managed and resolved damage claims, ensuring swift and fair resolutions. * Implemented targeted ...

Silverstar Car Wash

General Manager

Des Moines, IA · On-site

Led initiatives to improve the site's online reputation by encouraging positive Google reviews and ... Managed and resolved damage claims, ensuring swift and fair resolutions. * Implemented targeted ...

Jet Gas Corporation

Manager In-Store

Houghton, IA · On-site

$17 - $20/hr

Protect company assets and reputation * Follows company policies and procedures Requirements: Manager must be able to lift up to 50 pounds, stand on their feet for up to 12 hours, and work in a cold ...

Jet Gas

Manager In-Store

Houghton, IA

... reputation Follows company policies and procedures Requirements: Manager must be able to lift up to 50 pounds, stand on their feet for up to 12 hours, and work in a cold/ hot environment.

Hibu

Outside Sales Representative

Des Moines, IA · On-site

$90K/yr

Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold calling business owners and prospecting within a designated territory to set appointments and conduct ...

Jet Gas Corporation

Manager In-Store

Houghton, IA · On-site

$17 - $20/hr

Protect company assets and reputation *Follows company policies and procedures Requirements: Manager must be able to lift up to 50 pounds, stand on their feet for up to 12 hours, and work in a cold ...

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All JobsReputation JobsReputation Manager JobsReputation Manager Jobs in Iowa

Reputation Manager information

See Iowa salary details

$22.7K

$51.2K

$87.8K

How much do reputation manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for reputation manager in Iowa is $51,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,031.00 and $60,509.00 per year, depending on experience, location, and employer.
Reputation Manager jobs near you
Infographic showing various Reputation Manager job openings in Iowa as of June 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,185 per year, or $24.6 per hour.

Guest Experience Manager

South Sioux City Marriott Riverfront

Sioux City, IA • On-site

$17.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Position Summary

The Experience Manager ensures that guests don’t just stay with us — they remember us.

This role is responsible for elevating the guest experience with a strong emphasis on arrivals, meetings & events, and high-impact moments.

The Experience Manager partners closely with Sales, Events, Food & Beverage, and Operations to bring intentional experiences to life that drive guest satisfaction, repeat business, and positive reputation.

Key Responsibilities

Guest & Event Experience

  • Serve as the on-property owner of the guest journey, from arrival through departure.
  • Elevate meeting, group, and event experiences through intentional welcome moments, amenities, and service touches.
  • Identify opportunities to surprise and delight guests in ways that align with brand standards and revenue goals.

Meetings & Group Support

  • Partner with Sales and Event Services to enhance pre-arrival planning and on-site execution for meetings and events.
  • Create scalable experience standards (welcome kits, signage moments, themed breaks, activations).

Brand Activation & Programming

  • Lead property-level experiential initiatives including seasonal activations, themed events, partnerships, and community-facing experiences.
  • Collaborate with Marketing and F&B on experiential promotions (ex: culinary moments, lobby activations, holiday programming).
  • Ensure experiences support Marriott brand intent while feeling authentic to the local market.

Service Recovery & Reputation

  • Support leadership in service recovery for escalated guest concerns with a focus on turning challenges into loyalty moments.
  • Monitor guest feedback trends (surveys, reviews) and translate insights into experience improvements.
  • Proactively identify friction points in the guest experience and propose solutions.

Cross-Department Collaboration

  • Work laterally with Front Office, Banquets, Housekeeping, F&B, and Engineering to align experience execution.
  • Partner with Sales & Marketing on storytelling, photos, and content opportunities tied to experiences.

Qualifications

  • Exceptional interpersonal and communication skills.
  • Highly organized with strong follow-through.
  • Creative mindset with the ability to execute ideas realistically.
  • Calm, professional presence in fast-paced or high-visibility environments.

Key Competencies

  • Guest-centric mindset
  • Cross-functional leadership (without direct authority)
  • Event execution excellence
  • Problem-solving & service recovery
  • Brand storytelling
  • Attention to detail

Benefits

  • Competitive Pay
  • Medical, Dental and Vision Insurance
  • PTO
  • Sick time
  • 401(k) Retirement Savings Plan
  • Hotel Room Discounts
  • Ongoing Training and Career Development

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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