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Reputation Management Jobs in Cleveland, OH (NOW HIRING)

Varsity Tutors

Social Networking Tutor

Akron, OH · Remote

$18 - $40/hr

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Varsity Tutors

Social Networking Tutor

Cleveland, OH · Remote

$18 - $40/hr

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Steer

Manager of Customer Success

Akron, OH · Remote

Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation ...

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All JobsReputation Management JobsReputation Management Jobs in Cleveland, OH

Reputation Management information

See Cleveland, OH salary details

$12

$40

$71

How much do reputation management jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for reputation management in Cleveland, OH is $40.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $59.86 per hour, depending on experience, location, and employer.

How do you become a reputation management professional?

To become a reputation management professional, individuals typically need a background in public relations, marketing, or communications, along with strong writing, research, and social media skills. Gaining experience through internships or entry-level roles in digital marketing or PR helps build relevant expertise, and certifications in social media management or online reputation management can enhance credibility. Familiarity with online review platforms, SEO, and analytics tools is also beneficial for success in this field.

What are the key skills and qualifications needed to thrive in reputation management?

To thrive in Reputation Management, you need strong communication, crisis management, digital marketing skills, and typically a bachelor’s degree in communications, public relations, or a related field. Familiarity with social media monitoring tools, SEO platforms, and reputation management software is often required, as well as certifications like Google Analytics or HubSpot can be beneficial. Excellent problem-solving, emotional intelligence, and the ability to work under pressure are valuable soft skills in this role. These competencies are essential for effectively protecting and enhancing an organization’s public image in a fast-paced digital landscape.

What does a reputation management do?

A reputation management professional monitors and influences the public perception of individuals or organizations by managing online reviews, social media presence, and search engine results. They use tools like SEO, content creation, and crisis communication to improve or restore reputation and often work within a strategic communication environment.

What are the most common challenges faced by professionals in reputation management roles?

Professionals in Reputation Management often navigate challenges like rapidly addressing negative publicity, handling online reviews, and managing communications during crisis situations. The fast-paced nature of digital media means that issues can escalate quickly, requiring quick decision-making and coordinated efforts with PR, legal, and customer service teams. In addition, staying updated with changing online trends and managing multiple platforms simultaneously is part of the daily routine. Overcoming these challenges not only sharpens your strategic thinking skills but also provides solid experience for career growth into senior communications or brand management roles.

What is a reputation management job?

A Reputation Management job involves monitoring, influencing, and maintaining the public perception of a person, brand, or company. Professionals in this field handle online reviews, social media presence, public relations, and crisis communication to ensure a positive reputation. They use strategies such as content creation, SEO, and customer engagement to shape public opinion. The goal is to build trust, manage negative feedback, and enhance brand credibility.

What are the most commonly searched types of Reputation Management jobs in Cleveland, OH? The most popular types of Reputation Management jobs in Cleveland, OH are:
What are popular job titles related to Reputation Management jobs in Cleveland, OH? For Reputation Management jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Reputation Management jobs in Cleveland, OH look for? The top searched job categories for Reputation Management jobs in Cleveland, OH are:
Reputation Management jobs near you
Infographic showing various Reputation Management job openings in Cleveland, OH as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $84,246 per year, or $40.5 per hour.

Director, Community Relations & Strategic Initiatives

Tri-C

Parma, OH • On-site

Full-time

Posted 23 days ago

Job description

SUMMARY

The Director, Community Relationsand Strategic Initiatives is a strategic leader within the Campus President'sOffice, responsible for building and maintaining strong, meaningful partnershipswith community stakeholders, strategically aligning community-based initiativeswith institutional goals, and advancing the College's presence and impactwithin the campus service area as assessed through defined metrics aligned withthe College's strategic plan. This role connects internal strategy withexternal execution, ensuring community partnerships, events, and initiatives thatalign with the College's mission and vision. This position will have access toconfidential information regarding potential partnerships, donors, grants, andother private engagements pertinent to the advancement of the college missionand will be expected to maintain a high level of confidentiality in day-to-daywork.

ESSENTIALFUNCTIONS

  • Develops and leads a campus-specific community engagement and impact plan aligned with institutional priorities, which includes devising robust models for tracking and analyzing partnership quality and quantity that will inform decision making.
  • Cultivates strategic relationships with leaders in business, government, education, and nonprofit sectors as a trusted leader of the college.
  • Represents the Campus President in high-level engagements with public officials and executive leaders along with community events and on boards to advance institutional visibility and trust.
  • Leads cross-functional initiatives that support the Campus President's strategic priorities, ensuring alignment with division (e.g., Academic Affairs, Governmental Relations, Workforce, Foundation) and College-wide goals.
  • Independently identifies, evaluates, and activates external opportunities (e.g., grants, pilots, community projects) that benefit students and stakeholders aligned with the college's mission and strategic plan objectives.
  • Facilitates partnerships between community entities and relevant campus personnel (e.g., student and faculty engagement in community-based initiatives, creating opportunities for service learning, civic engagement, and local impact).
  • Leads campus participation in community coalitions, partnerships, and advisory councils that align with the College's mission and promote equitable access to education and workforce development.
  • Oversees the planning and execution of signature campus engagements, including listening tours, college-hosted community events, and strategic convenings.
  • Produces strategic briefings, talking points, presentations, and post-event syntheses on behalf of the Campus President.
  • Develops and distributes written communications, including newsletters and recognition correspondence (e.g., thank you, congratulatory notes).
  • Actively monitors and reports on emerging trends, opportunities, and community needs impacting the campus and surrounding region.
  • Builds and manages a comprehensive stakeholder database, tracking engagements, partnership outcomes, and follow-up actions to ensure strategic continuity and relationship stewardship.
  • Advises the Campus President and leadership team on matters of community perception, reputation management, and public affairs strategy.
  • Assesses and reports on the effectiveness of community engagement strategies, using key performance indicators, feedback mechanisms, and partner surveys to measure institutional impact.
  • Manages and tracks budgets pertaining to strategic community focused initiatives.
  • Promotes awareness of campus programming and resources within the community through targeted outreach efforts, collaborations, and communications.
  • Performs other duties as assigned

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