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Repossession Agent Jobs in Connecticut (NOW HIRING)

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Repossession Agent information

See Connecticut salary details

$9

$19

$32

How much do repossession agent jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for repossession agent in Connecticut is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.16 per hour, depending on experience, location, and employer.

What is a repossession agent?

Repossession agents are professionals hired by lenders or financial institutions to recover property, typically vehicles or equipment, when borrowers default on their loans. They locate, secure, and retrieve the assets in accordance with state and federal laws, ensuring the process is handled legally and safely. Repossession agents may work independently or for repossession companies, and often need knowledge of legal procedures, negotiation skills, and sometimes a special license. Their work can be challenging and may involve interacting with distressed or confrontational individuals. The goal is to recover the property while minimizing conflict and legal risk.

What does a repossession agent do?

As a repossession agent, you participate in the recovery of an asset when someone is overdue on a debt payment. In your job as a repo agent, you may collect the deed to a vehicle or another piece of property, coordinate the transfer of ownership through a bank, and comply with all relevant laws and regulations for the repossession process. You may also help calculate the costs of repossession and help the bank determine the best way to finance complicated repossession efforts. Repossession agents should not be confused with recovery agents, who locate and retrieve people who fail to appear in court, though some people perform both duties.

What are the key skills and qualifications needed to thrive as a repossession agent, and why are they important?

To thrive as a Repossession Agent, you need a strong understanding of state and federal repossession laws, a valid driver's license, and often a high school diploma or equivalent. Familiarity with skip tracing software, GPS tracking systems, and digital reporting tools is typically required. Excellent negotiation, conflict resolution, and situational awareness are crucial soft skills for managing interactions with vehicle owners and ensuring safety. These skills and qualifications are essential for performing repossessions legally, efficiently, and safely while minimizing risk and maintaining professionalism.

What are some common challenges faced by repossession agents and how can they be managed on the job?

Repossession Agents often encounter challenges such as dealing with difficult or emotional vehicle owners, working irregular hours, and ensuring personal safety during recoveries. Staying calm under pressure, maintaining professionalism, and following proper legal protocols are essential for managing these situations. Agents typically work closely with team members, such as dispatchers and security staff, to coordinate safe and efficient repossessions. Training in conflict resolution and awareness of local laws can further help agents navigate these challenges successfully.

What is the difference between Repossession Agent vs Field Investigator?

AspectRepossession AgentField Investigator
CredentialsDriver's license, sometimes security or repossession trainingInvestigation certifications, background checks
Work EnvironmentFieldwork, often in various locations, sometimes confrontationalFieldwork, interviews, surveillance
Employer & IndustryLoan companies, banks, repossession agenciesInsurance companies, private investigation firms
Search & Comparison IntentLocating and recovering collateralGathering information, verifying facts

While both roles involve fieldwork and require investigative skills, Repossession Agents focus on locating and recovering collateral for lenders, often involving physical recovery. Field Investigators gather information, verify details, and conduct surveillance for various clients. The roles share some credentials and work environments but differ in primary responsibilities and industry focus.

How to become a certified repossession agent?

To become a certified repossession agent, individuals typically need to complete state-specific training and obtain a license or certification, which may involve background checks and passing a written exam. Gaining experience in security, law enforcement, or related fields can be beneficial, and some states require ongoing education to maintain certification.
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What are the most commonly searched types of Repossession Agent jobs in Connecticut?

The most popular types of Repossession Agent jobs in Connecticut are:

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For Repossession Agent jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Repossession Agent jobs in Connecticut look for?

The top searched job categories for Repossession Agent jobs in Connecticut are:

Repossession Agent jobs near you
Infographic showing various Repossession Agent job openings in Connecticut as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,550 per year, or $20 per hour.

Repossession and Remarketing Specialist

Cheshire, CT • On-site

Ion Bank
Commercial Banking • 201 - 500 employees
Learn more about Ion Bankexternal

$45K - $61K/yr

Full-time

Life, Retirement, PTO

Posted 10 days ago

Job description

Who We are:

At BCIon, a divison of Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.

As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!

Who we are seeking for this role:

The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion’s service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people.

As a Repossession and Remarketing Specialist you are responsible for:

Managing the end-to-end repossession and liquidation process for defaulted collateral. This role oversees the assignment of repossession agents, ensures regulatory compliance and consumer notification, coordinates asset condition reporting and transportation, manages remarketing activities through auction partners, and facilitates rebate recovery and charge-off completion.

Responsibilities:

Repossession Management

  • Assign vehicles for repossession using Recovery Database Network (RDN), selecting appropriate agents based on geography, performance, and compliance history.
  • Identify and confirm applicable fee structures for each repossession agent prior to assignment.
  • Actively monitor and follow up on open and active repossession accounts to ensure timely resolution.
  • Place accounts on hold when required due to bankruptcy, disputes, payment arrangements, or management direction.

Regulatory Compliance & Consumer Notifications

  • Prepare and send all required customer notifications via certified mail, including:
    • Notice of repossession date
    • Location of the repossessed vehicle
    • Instructions for redeeming the collateral
  • Issue secondary notices, including “Plan to Sell” or post-repossession notices, in accordance with applicable state and federal regulations.
  • Maintain accurate records of all notifications to ensure compliance and audit readiness.

Condition Reports & Asset Movement

  • Coordinate and obtain vehicle condition reports from repossession agents in a timely manner.
  • Arrange and track transportation of repossessed vehicles to the appropriate auction or liquidation destination.
  • Ensure vehicles are safeguarded and handled in accordance with company standards during transit and storage.

Remarketing & Auction Coordination

  • Notify auction partners of incoming vehicles to be sold on consignment.
  • Coordinate auction scheduling and ensure all required documentation is complete prior to sale.
  • Provide auction partners with floor bids and pricing guidance as required.
  • Monitor auction results and identify follow-up actions when vehicles do not sell as expected.

Appraisals & Valuation

  • Coordinate the ordering of vehicle appraisals when required based on asset value, condition, or regulatory guidelines.
  • Review and analyze appraisal data to support pricing decisions and loss mitigation strategies.

Product Cancellations & Rebate Recovery

  • Cancel all rebateable products associated with repossessed vehicles, including but not limited to:
    • GAP insurance
    • Extended warranties
    • Service contracts
  • Track and follow up on all rebate submissions to ensure funds are received in a timely manner.
  • Apply rebates accurately to accounts to facilitate charge-off completion.

Charge-Off Support & Reporting

  • Ensure all repossession, sale, and rebate activities are completed and documented to support final charge-off.
  • Maintain accurate records and update internal systems with repossession status, sale proceeds, and rebate activity.
  • Assist management with reporting, audits, and loss analysis related to repossession and remarketing activities.

Education and Qualifications:

  • High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
  • 2+ years of experience in collections, repossession, asset recovery, or automotive remarketing strongly preferred.

Benefits:

  • 401k and Employer Match
  • Life Insurance
  • Disability
  • Educational Assistance
  • Wellness Programs
  • Employee Assistance Program
  • 15 Paid Time Off Days (Will be tailored to level)
  • 11 Paid Holidays
  • Job Shadowing
  • Volunteer Opportunities

Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.

Apply