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Repair Shop Manager Jobs in Virginia (NOW HIRING)

Starr Motors

Body Shop Technician

Suffolk, VA

Communicate status of repairs clearly to Body Shop Manager * Communicate with parts department to ... obtain necessary parts * Document all repairs performed * Document all materials used * Maintain ...

Starr Motors

Body Shop Technician

Suffolk, VA · On-site

Communicate status of repairs clearly to Body Shop Manager * Communicate with parts department to ... obtain necessary parts * Document all repairs performed * Document all materials used * Maintain ...

Starr Motors

Body Shop Technician

Suffolk, VA · On-site

Communicate status of repairs clearly to Body Shop Manager * Communicate with parts department to ... obtain necessary parts * Document all repairs performed * Document all materials used * Maintain ...

The Pete Store

Hourly Shop Foreman

Gainesville, VA · On-site

Ensures that all repairs are assigned to qualified and properly trained technicians in an equal and ... Handles all customer complaints within 24 hours, informing other managers as appropriate.

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Repair Shop Manager information

What does a repair shop manager do?

A Repair Shop Manager oversees the daily operations of an automotive or equipment repair facility. Their responsibilities include managing staff, ensuring quality repairs, maintaining inventory, handling customer service, and ensuring compliance with safety and industry regulations. They also coordinate schedules, order parts, and often handle budgeting and financial reporting for the shop. Effective managers balance technical knowledge with strong leadership and organizational skills to ensure the shop runs smoothly.

What are the key skills and qualifications needed to thrive as a repair shop manager, and why are they important?

To thrive as a Repair Shop Manager, you need expertise in mechanical or technical repair, team leadership, and business management, often supported by experience in automotive or equipment repair and a relevant certification or diploma. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Strong communication, problem-solving abilities, and customer service skills make someone stand out in this position. These skills ensure efficient shop operations, high-quality repairs, and customer satisfaction, which are critical for business success.

What are some common challenges faced by a repair shop manager, and how can they be effectively managed?

A Repair Shop Manager often navigates challenges such as balancing customer expectations with repair timelines, managing inventory efficiently, and leading a team with varying skill levels. Effective communication and organizational skills are essential to streamline workflow and minimize delays. Implementing clear processes, investing in staff training, and utilizing shop management software can help address these issues and ensure smooth daily operations.

What is the difference between Repair Shop Manager vs Service Advisor?

AspectRepair Shop ManagerService Advisor
Primary RoleOversees shop operations, manages staff, and ensures repair qualityActs as the customer liaison, explains repairs, and writes service orders
CredentialsExperience in automotive repair, management skillsCustomer service skills, automotive knowledge often preferred
Work EnvironmentShop floor management, administrative tasksCustomer-facing, office and service bay environment
Industry UsageCommon in auto repair shops, dealershipsCommon in auto repair shops, dealerships

The Repair Shop Manager focuses on managing shop operations and staff, while the Service Advisor primarily interacts with customers and explains repair needs. Both roles are essential in auto repair environments and often work closely together to ensure smooth service delivery.

What cities in Virginia are hiring for Repair Shop Manager jobs?

Cities in Virginia with the most Repair Shop Manager job openings:

Repair Shop Manager jobs near you
Infographic showing various Repair Shop Manager job openings in Virginia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Body Shop Advisor

Ourisman Fairfax Toyota

Fairfax, VA

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 28 days ago

Job description

We are hiring for a Body Shop Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!

WE OFFER:

  • Medical, Dental
  • Life and Disability
  • 401K 
  • Paid Vacation

Responsibilities:

  • Reviewing repair cost estimates with body shop manager or foreman

  • Determining feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors

  • Evaluating practicality of repair as opposed to payment of vehicle market value before accident

  • Preparing insurance forms to indicate repair cost estimate and recommendations

  • Estimating cost of repainting, converting to special purposed, or customizing undamaged vehicles

  • Presenting information and responding to questions from groups or managers, clients, customers, and the general

Requirements:

  • Confidence to handle high volume estimator needs under limited availability

  • Ability to read/interpret documents such as safety rules, operating, and maintenance instructions and procedures manual

  • Ability to write routine reports and correspondence

  • Excellent communication skills, high level of initiative, and ability to work in a team

  • Basic MS Office knowledge; computer software, internet proficiency, and general math skills

  • Experience in the estimating/body shop/automotive field Insurance company a big PLUS

  • Must be willing to submit to a background check and drug screen with a valid driver’s license

  • Professional appearance in accordance with body shop policies / dress code

  • Previous knowledge regarding CC1 Estimating system and production management system and Mitchell Ultramate

This is a full-time position, one that could be an ideal scenario for a current or a prior insurance adjuster!

About the Dealership

Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development. 

At Ourisman, we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.

Apply