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Repair Shop Manager Jobs in Tennessee (NOW HIRING)

Wolfchase Hyundai

Shop Foreman

Memphis, TN

As a Shop Foreman, you will play a key role in managing the service department, ensuring the highest level of quality and efficiency in the repair and maintenance of vehicles. Position Overview: The ...

Wolfchase Hyundai

Shop Foreman

Memphis, TN

As a Shop Foreman, you will play a key role in managing the service department, ensuring the highest level of quality and efficiency in the repair and maintenance of vehicles. Position Overview: The ...

Wolfchase Hyundai

Shop Foreman

Memphis, TN · On-site

As a Shop Foreman, you will play a key role in managing the service department, ensuring the highest level of quality and efficiency in the repair and maintenance of vehicles. Position Overview: The ...

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Repair Shop Manager information

What does a repair shop manager do?

A Repair Shop Manager oversees the daily operations of an automotive or equipment repair facility. Their responsibilities include managing staff, ensuring quality repairs, maintaining inventory, handling customer service, and ensuring compliance with safety and industry regulations. They also coordinate schedules, order parts, and often handle budgeting and financial reporting for the shop. Effective managers balance technical knowledge with strong leadership and organizational skills to ensure the shop runs smoothly.

What are the key skills and qualifications needed to thrive as a repair shop manager, and why are they important?

To thrive as a Repair Shop Manager, you need expertise in mechanical or technical repair, team leadership, and business management, often supported by experience in automotive or equipment repair and a relevant certification or diploma. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Strong communication, problem-solving abilities, and customer service skills make someone stand out in this position. These skills ensure efficient shop operations, high-quality repairs, and customer satisfaction, which are critical for business success.

What are some common challenges faced by a repair shop manager, and how can they be effectively managed?

A Repair Shop Manager often navigates challenges such as balancing customer expectations with repair timelines, managing inventory efficiently, and leading a team with varying skill levels. Effective communication and organizational skills are essential to streamline workflow and minimize delays. Implementing clear processes, investing in staff training, and utilizing shop management software can help address these issues and ensure smooth daily operations.

What is the difference between Repair Shop Manager vs Service Advisor?

AspectRepair Shop ManagerService Advisor
Primary RoleOversees shop operations, manages staff, and ensures repair qualityActs as the customer liaison, explains repairs, and writes service orders
CredentialsExperience in automotive repair, management skillsCustomer service skills, automotive knowledge often preferred
Work EnvironmentShop floor management, administrative tasksCustomer-facing, office and service bay environment
Industry UsageCommon in auto repair shops, dealershipsCommon in auto repair shops, dealerships

The Repair Shop Manager focuses on managing shop operations and staff, while the Service Advisor primarily interacts with customers and explains repair needs. Both roles are essential in auto repair environments and often work closely together to ensure smooth service delivery.

What cities in Tennessee are hiring for Repair Shop Manager jobs?

Cities in Tennessee with the most Repair Shop Manager job openings:

Repair Shop Manager jobs near you

Shop Foreman

Wolfchase Hyundai

Memphis, TN

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Job Title: Shop Foreman
Location: Wolfchase Hyundai, Memphis, TN
Job Type: Full-time

About Us:
Wolfchase Hyundai is a leading dealership in Memphis, TN, providing exceptional customer service and top-quality vehicles. We are looking for an experienced and motivated Shop Foreman to join our team. As a Shop Foreman, you will play a key role in managing the service department, ensuring the highest level of quality and efficiency in the repair and maintenance of vehicles.

Position Overview:
The Shop Foreman will oversee the day-to-day operations of the service shop, supervising technicians and ensuring that service work is completed accurately, on time, and in line with Hyundai's standards. The ideal candidate will have strong leadership skills, automotive knowledge, and a passion for delivering exceptional service.

Responsibilities:

  • Supervise and coordinate the activities of automotive technicians to ensure efficient workflow.
  • Perform diagnostic and repair work on vehicles as necessary.
  • Ensure all service work is completed in compliance with safety standards and manufacturer specifications.
  • Assist in training and mentoring technicians to improve their skills.
  • Review repair orders for accuracy and completeness.
  • Maintain and order shop supplies and tools as needed.
  • Collaborate with Service Advisors to ensure clear communication with customers regarding service status and issues.
  • Manage and resolve customer complaints or issues related to service.
  • Monitor shop productivity and work quality, providing feedback to team members.
  • Assist with administrative tasks as needed, including time tracking and payroll.

Qualifications:

  • High school diploma or equivalent (Associate’s or technical degree preferred).
  • 5+ years of experience in automotive repair, with at least 2 years in a leadership role.
  • Strong knowledge of automotive systems, diagnostics, and repair techniques.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Excellent communication and interpersonal skills.
  • ASE certifications are a plus (preferred).
  • Ability to work with dealership management and technicians to ensure smooth operations.

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off
  • 401(k) with company match
  • Employee discounts on vehicles and services
  • Opportunities for career growth and advancement

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