Dispatch Coordinator
Kansas City, MO · On-site
Communicates repair status to the customer and branch management teams via multiple channels ... One year of dispatching and/or truck, automotive, or heavy equipment repair industry experience ...
Dispatch Coordinator
Kansas City, MO · On-site
Communicates repair status to the customer and branch management teams via multiple channels ... One year of dispatching and/or truck, automotive, or heavy equipment repair industry experience ...
Schedule Dispatch Coordinator
Kansas City, MO · On-site
$20.67 - $27/hr
... repair parts management, and other duties as assigned. How you will do it As a Schedule Dispatch Coordinator team member, it is important to exhibit excellent communication skills, basic knowledge of ...
Schedule Dispatch Coordinator
Kansas City, MO · On-site
$20.67 - $27/hr
... repair parts management, and other duties as assigned. How you will do it As a Schedule Dispatch Coordinator team member, it is important to exhibit excellent communication skills, basic knowledge of ...
Schedule Dispatch Coordinator
Kansas City, MO · On-site
$20.67 - $27/hr
... repair parts management, and other duties as assigned.How you will do itAs a Schedule Dispatch Coordinator team member, it is important to exhibit excellent communication skills, basic knowledge of ...
Schedule Dispatch Coordinator
Kansas City, MO · On-site
$20.67 - $27/hr
... repair parts management, and other duties as assigned.How you will do itAs a Schedule Dispatch Coordinator team member, it is important to exhibit excellent communication skills, basic knowledge of ...
Automotive Service Dispatcher
Saint Louis, MO · On-site
$50K/yr
... management to ensure repairs are completed accurately, efficiently, and on schedule. Key Responsibilities * Dispatch repair orders to technicians in a fair and efficient manner according to ...
Automotive Service Dispatcher
Saint Louis, MO · On-site
$50K/yr
... management to ensure repairs are completed accurately, efficiently, and on schedule. Key Responsibilities * Dispatch repair orders to technicians in a fair and efficient manner according to ...
Automotive Service Dispatcher
Saint Louis, MO · On-site
$50K/yr
... management to ensure repairs are completed accurately, efficiently, and on schedule. Key Responsibilities * Dispatch repair orders to technicians in a fair and efficient manner according to ...
Automotive Service Dispatcher
Saint Louis, MO · On-site
$50K/yr
... management to ensure repairs are completed accurately, efficiently, and on schedule. Key Responsibilities * Dispatch repair orders to technicians in a fair and efficient manner according to ...
... management to ensure repairs are completed accurately, efficiently, and on schedule. Key Responsibilities * Dispatch repair orders to technicians in a fair and efficient manner according to ...
Quick apply
... management to ensure repairs are completed accurately, efficiently, and on schedule. Key Responsibilities * Dispatch repair orders to technicians in a fair and efficient manner according to ...
Dispatcher
$30 - $33/hr
Coordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service ... Ensure strict adherence to dispatch standard operating procedures and recommend disciplinary action ...
Quick apply
Dispatcher
$30 - $33/hr
Coordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service ... Ensure strict adherence to dispatch standard operating procedures and recommend disciplinary action ...
Service Dispatcher
Saint Louis, MO · On-site
$49K - $73K/yr
Coordinate & Assign Repairs - Assign work to technicians based on skill level, certification, and ... Demonstrated time management and interpersonal communications skills, even in times of stress
Service Dispatcher
Saint Louis, MO · On-site
$49K - $73K/yr
Coordinate & Assign Repairs - Assign work to technicians based on skill level, certification, and ... Demonstrated time management and interpersonal communications skills, even in times of stress
Service Dispatcher
$49K - $73K/yr
Coordinate & Assign Repairs - Assign work to technicians based on skill level, certification, and ... Demonstrated time management and interpersonal communications skills, even in times of stress
Service Dispatcher
$49K - $73K/yr
Coordinate & Assign Repairs - Assign work to technicians based on skill level, certification, and ... Demonstrated time management and interpersonal communications skills, even in times of stress
Dispatcher
Saint Louis, MO · On-site
$18 - $24/hr
... appliance repair for residential and commercial properties in St. Louis and Nashville, TN ... dispatch technicians appropriately. * Work with service department managers and coordinators to ...
Dispatcher
Saint Louis, MO · On-site
$18 - $24/hr
... appliance repair for residential and commercial properties in St. Louis and Nashville, TN ... dispatch technicians appropriately. * Work with service department managers and coordinators to ...
Night Dispatch
Saint Charles, MO · On-site
... Area Managers * Ensure Driver safety, including DOT compliance, safe working conditions, and ... repairs, etc. * Assist Drivers with inquiries in regards to availability, mileage, fuel cards ...
Night Dispatch
Saint Charles, MO · On-site
... Area Managers * Ensure Driver safety, including DOT compliance, safe working conditions, and ... repairs, etc. * Assist Drivers with inquiries in regards to availability, mileage, fuel cards ...
... Area Managers * Ensure Driver safety, including DOT compliance, safe working conditions, and ... repairs, etc. * Assist Drivers with inquiries in regards to availability, mileage, fuel cards ...
... Area Managers * Ensure Driver safety, including DOT compliance, safe working conditions, and ... repairs, etc. * Assist Drivers with inquiries in regards to availability, mileage, fuel cards ...
Home Repair Office Salesperson
MO · On-site
$18 - $25/hr
Previous dispatching and field construction experience is a plus. We will train the right person ... brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help.
Home Repair Office Salesperson
MO · On-site
$18 - $25/hr
Previous dispatching and field construction experience is a plus. We will train the right person ... brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help.
Fleet Maintenance Manager
Kansas City, MO · On-site
Communicate effectively with operations and dispatch regarding equipment availability and repair timelines * Assist with vendor coordination, parts ordering, and inventory management * Respond to ...
Fleet Maintenance Manager
Kansas City, MO · On-site
Communicate effectively with operations and dispatch regarding equipment availability and repair timelines * Assist with vendor coordination, parts ordering, and inventory management * Respond to ...
Fleet Maintenance Manager
Kansas City, MO · On-site
Communicate effectively with operations and dispatch regarding equipment availability and repair timelines * Assist with vendor coordination, parts ordering, and inventory management * Respond to ...
Quick apply
Fleet Maintenance Manager
Kansas City, MO · On-site
Communicate effectively with operations and dispatch regarding equipment availability and repair timelines * Assist with vendor coordination, parts ordering, and inventory management * Respond to ...
Fleet Maintenance Manager
Kansas City, MO · On-site
Communicate effectively with operations and dispatch regarding equipment availability and repair timelines * Assist with vendor coordination, parts ordering, and inventory management * Respond to ...
Fleet Maintenance Manager
Kansas City, MO · On-site
Communicate effectively with operations and dispatch regarding equipment availability and repair timelines * Assist with vendor coordination, parts ordering, and inventory management * Respond to ...
Fleet Manager
Saint Charles, MO · On-site
... repairs and maintenance needs. * Maintain accurate fleet maintenance and service records. Driver Management & Scheduling * Manage driver schedules, dispatch coordination, and route coverage to ensure ...
Fleet Manager
Saint Charles, MO · On-site
... repairs and maintenance needs. * Maintain accurate fleet maintenance and service records. Driver Management & Scheduling * Manage driver schedules, dispatch coordination, and route coverage to ensure ...
Effective interaction with internal dispatch, management, warehouse, and technician teams. * Always ... Ability to troubleshoot, test, repair, and service technical equipment. * Knowledge of basic ...
Effective interaction with internal dispatch, management, warehouse, and technician teams. * Always ... Ability to troubleshoot, test, repair, and service technical equipment. * Knowledge of basic ...
Effective interaction with internal dispatch, management, warehouse, and technician teams. * Always ... Ability to troubleshoot, test, repair, and service technical equipment. * Knowledge of basic ...
Effective interaction with internal dispatch, management, warehouse, and technician teams. * Always ... Ability to troubleshoot, test, repair, and service technical equipment. * Knowledge of basic ...
Customer Service Specialist
Independence, MO · On-site
$21/hr
... dispatch, and follow-up. Skills required are exceptional communication, listening, and problem ... repairs, and inquiries • Document and report maintenance issues in detail, ensuring accurate ...
Customer Service Specialist
Independence, MO · On-site
$21/hr
... dispatch, and follow-up. Skills required are exceptional communication, listening, and problem ... repairs, and inquiries • Document and report maintenance issues in detail, ensuring accurate ...
Repair Dispatch Manager information
What does a repair dispatch manager do?
A Repair Dispatch Manager oversees the scheduling and coordination of repair technicians to ensure timely and efficient service delivery. They handle incoming repair requests, assign jobs based on technician availability and expertise, and track the progress of repairs. The role also involves communicating with customers, maintaining records, and working to optimize response times. Strong organizational and communication skills are crucial for success in this position.
How does a repair dispatch manager typically collaborate with field technicians and other departments to ensure timely service delivery?
A Repair Dispatch Manager plays a central role in coordinating between field technicians, customer service representatives, and parts departments to ensure repairs are scheduled and completed efficiently. This involves real-time communication to assign jobs, monitor progress, and address any obstacles such as parts shortages or urgent customer needs. Regular team meetings and use of dispatch software help streamline operations and foster collaboration. By maintaining clear communication channels, the manager ensures that customer expectations are met and technicians have the resources they need for successful service calls.
What are the key skills and qualifications needed to thrive as a repair dispatch manager, and why are they important?
To thrive as a Repair Dispatch Manager, you need strong organizational skills, knowledge of dispatch operations, and experience in service management, typically supported by a background in logistics or a related field. Familiarity with dispatch management software, CRM systems, and scheduling tools is essential for coordinating repair teams and managing work orders efficiently. Exceptional communication, problem-solving, and leadership abilities help in managing staff and ensuring customer satisfaction. These skills and qualifications are crucial for optimizing repair workflows, minimizing downtime, and delivering prompt, reliable service to clients.
What is the difference between Repair Dispatch Manager vs Repair Coordinator?
| Aspect | Repair Dispatch Manager | Repair Coordinator |
|---|---|---|
| Certifications | Typically requires industry-specific certifications or experience in dispatching | Often requires customer service or administrative certifications |
| Work Environment | Supervises dispatch teams, manages schedules, and coordinates repair operations | Assists customers, schedules repairs, and communicates with technicians |
| Employer & Industry Usage | Used in service, maintenance, and repair industries like HVAC, plumbing, and electrical | Common in similar industries for customer support and scheduling roles |
The Repair Dispatch Manager focuses on overseeing dispatch operations and managing teams, while the Repair Coordinator handles customer interactions and schedules repairs. Both roles are essential in repair services but differ in scope and responsibilities.
What are popular job titles related to Repair Dispatch Manager jobs in Missouri?
For Repair Dispatch Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Repair Dispatch Manager jobs in Missouri look for?
The top searched job categories for Repair Dispatch Manager jobs in Missouri are:
What cities in Missouri are hiring for Repair Dispatch Manager jobs?
Cities in Missouri with the most Repair Dispatch Manager job openings:
Full-time
Medical, Dental, Life, Retirement, PTO
Posted 20 days ago
Job description
Job Details
Job Title
Dispatch Coordinator
Business Function
Corporate
Branch Name
MHC RoadAssist Center
Date
07-28-2026
Address
1524 North Corrington Avenue
City
Kansas City
State
MO
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Customer Support Specialist. This position handles inbound emergency and service calls from customers and drivers and uses established policies, procedures, and systems to schedule and manage repairs in a 24/7 environment.
Qualifications
Benefits
About Us
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled
Job Title
Dispatch Coordinator
Business Function
Corporate
Branch Name
MHC RoadAssist Center
Date
07-28-2026
Address
1524 North Corrington Avenue
City
Kansas City
State
MO
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Customer Support Specialist. This position handles inbound emergency and service calls from customers and drivers and uses established policies, procedures, and systems to schedule and manage repairs in a 24/7 environment.
- Answers inbound breakdown and non-domicile truck repair calls and schedules repairs. Arranges for substitute trucks as required.
- Ensures trucks are returned to service as quickly as possible and verifies repairs are adequate and cost appropriate.
- Manages and documents each event in the computer systems provided.
- Communicates repair status to the customer and branch management teams via multiple channels including email, text, and phone.
- Performs other duties as assigned by supervisor.
Qualifications
- One year of dispatching and/or truck, automotive, or heavy equipment repair industry experience strongly preferred.
- Customer relationship management (CRM) systems experience preferred.
- Excellent verbal and written communication skills.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Excellent critical thinking, problem solving, and decision-making abilities.
- Ability to work a flexible schedule to meet business needs including nights and weekends.
Benefits
- Competitive Salary
- Medical, Dental and Prescription Insurance
- Disability and Life Insurance
- Paid Time Off program
- 401k and Profit Sharing with Employer Match
- Flexible Spending Account
- Internal Promotion Opportunities
- On the Job Training
About Us
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled