Job Summary: The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert triage, and efficiently ...
Quick apply
Job Summary: The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert triage, and efficiently ...
Quick apply
Job Summary: The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert triage, and efficiently ...
$18.28 is the 25th percentile. Wages below this are outliers.
$15.12 - $18.67
28% of jobs
$18.67 - $22.23
13% of jobs
The median wage is $24.01 / hr.
$22.23 - $25.79
19% of jobs
$27.84 is the 75th percentile. Wages above this are outliers.
$25.79 - $29.34
27% of jobs
$29.34 - $32.90
0% of jobs
$32.90 - $36.46
0% of jobs
$36.46 - $40.01
0% of jobs
$40.01 - $43.57
0% of jobs
$43.57 - $47.13
1% of jobs
$47.13 - $50.69
6% of jobs
$50.69 - $54.24
6% of jobs
$15
$28
$54
| Aspect | Remote | On-site |
|---|---|---|
| Work Environment | Work from any location, often from home or co-working spaces | Work at a designated company location or office |
| Required Credentials | Typically similar; may include digital communication skills and self-management | Similar credentials; often includes in-person collaboration skills |
| Employer & Industry Usage | Common across tech, marketing, customer support, and more | Standard in manufacturing, retail, healthcare, and other industries |
| Search & Comparison Intent | People looking for flexible, location-independent roles | People seeking traditional, in-office roles |
Remote jobs offer flexibility and the ability to work from anywhere, while on-site roles require physical presence at a specific location. Both have similar credential requirements but differ mainly in work environment and industry usage. Your choice depends on your preference for location flexibility versus in-person collaboration.
A remote job is one for which you do not need to be present in an office or physical location on a daily basis. Telework can be done from home or anywhere with a Wi-Fi connection or other digital tools. Sometimes, a company allows workers to work from home a certain number of days per week, while other companies are 100% remote, which means that all work is decentralized. Working a remote job still requires you to perform the same duties as you would in a traditional job, but your responsibilities include being independent, managing your time wisely, and remaining on task without immediate oversight.

Full-time
Posted 4 days ago
Job Summary:
The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert triage, and efficiently managing the resolution of customer service tickets. Additionally, maintaining proactive communication with customers during outages and service activities is essential for ensuring a seamless support experience.
Duties and Responsibilities:
Education and Experience:
Knowledge, Skills, and Abilities:
Work Environment:
Physical Demands:
Neumo Summary:
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.