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Remote Jobs in Augusta, KS (NOW HIRING)

The Edelson Agency

Remote Sales Opportunity

Wichita, KS · Remote

$70K - $90K/yr

The Edelson Agency is looking for individuals interested in working remotely as sales representatives. We are looking for business partners, not just sales agents. Performance based income, base pay ...

The Edelson Agency

Remote Sales Opportunity

Wichita, KS · Remote

$70K - $90K/yr

The Edelson Agency is looking for individuals interested in working remotely as sales representatives. We are looking for business partners, not just sales agents. Performance based income, base pay ...

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All JobsRemote JobsRemote Jobs in Augusta, KS

Remote information

What is the difference between Remote vs On-site?

AspectRemoteOn-site
Work EnvironmentWork from any location, often from home or co-working spacesWork at a designated company location or office
Required CredentialsTypically similar; may include digital communication skills and self-managementSimilar credentials; often includes in-person collaboration skills
Employer & Industry UsageCommon across tech, marketing, customer support, and moreStandard in manufacturing, retail, healthcare, and other industries
Search & Comparison IntentPeople looking for flexible, location-independent rolesPeople seeking traditional, in-office roles

Remote jobs offer flexibility and the ability to work from anywhere, while on-site roles require physical presence at a specific location. Both have similar credential requirements but differ mainly in work environment and industry usage. Your choice depends on your preference for location flexibility versus in-person collaboration.

What are some common challenges of working in a fully remote position and how can they be addressed?

One of the main challenges of remote work is maintaining clear communication and collaboration with your team, as you won't have the benefit of face-to-face interactions. To address this, it's important to be proactive about using digital tools like video calls, chat platforms, and shared documents. Another challenge can be managing work-life balance, since the boundaries between home and work can blur; setting a structured routine and a dedicated workspace can help. Finally, staying motivated and connected to company culture may require extra effort, so participating in virtual team meetings and social events can be beneficial.

What is a remote job?

A remote job is one for which you do not need to be present in an office or physical location on a daily basis. Telework can be done from home or anywhere with a Wi-Fi connection or other digital tools. Sometimes, a company allows workers to work from home a certain number of days per week, while other companies are 100% remote, which means that all work is decentralized. Working a remote job still requires you to perform the same duties as you would in a traditional job, but your responsibilities include being independent, managing your time wisely, and remaining on task without immediate oversight.

What does it mean to have a remote job?

A remote job is a position that allows an employee to work from a location outside of a traditional office setting, such as from home or any place with internet access. Remote jobs use digital communication tools like email, video conferencing, and project management platforms to coordinate work and collaborate with colleagues. These roles can be full-time, part-time, or freelance, and are common in industries like technology, marketing, customer service, and writing. Remote work offers flexibility and can help achieve a better work-life balance, but also requires self-discipline and good time management skills.

What are the key skills and qualifications needed to thrive as a remote worker, and why are they important?

To thrive as a remote worker, strong self-motivation, time management, and relevant job-specific qualifications are essential. Familiarity with collaboration tools like Slack, Zoom, project management software, and sometimes secure VPNs is typically required. Exceptional communication, adaptability, and proactive problem-solving set outstanding remote employees apart. These skills ensure productivity, maintain team cohesion, and help individuals navigate the unique challenges of working outside a traditional office environment.
More about Remote jobs
What job categories do people searching Remote jobs in Augusta, KS look for? The top searched job categories for Remote jobs in Augusta, KS are:
What cities near Augusta, KS are hiring for Remote jobs? Cities near Augusta, KS with the most Remote job openings:
Remote jobs near you
Infographic showing various Remote job openings in Augusta, KS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Customer Service Representative

MCI Military Recruitment

Mcconnell Air Force Base, KS • Remote

$14/hr

Full-time

Re-posted 10 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers