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Remote Zoo Engineer Jobs (NOW HIRING)

The clinical division consists of 70+ remote and onsite radiologists providing radiology services ... Zoo & Aquarium, Phipps Conservatory and Botanical Gardens, the National Aviary, and a diverse ...

Senior Product Designer

Concord, NC · Remote

$160K - $205K/yr

... Diego Zoo and the University of Alaska. Collectively they've moved over $1 billion through our ... The Instrumentl team is remote. You can design from anywhere in the continental U.S. or Canada as ...

Deputy City Manager

Vista, CA · On-site +1

$192K - $258K/yr

Vista City Hall - 200 Civic Center Drive Vista 92084, CA Job Type: Full-Time Remote Employment ... City Attorney, City Clerk, Community Development, Engineering, Finance, Fire, Human Resources ...

Remote REQUIRED SKILLS * Knowledge of MarkLogic best practices * 5-7 years of progressive MarkLogic ... Engineers (USACE), Department of Homeland Security (DHS), Internal Revenue Service (IRS), United ...

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Remote Zoo Engineer information

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$59.5K

$90.5K

$153.5K

How much do remote zoo engineer jobs pay per year?

As of Jul 21, 2026, the average yearly pay for remote zoo engineer in the United States is $90,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $105,000.00 per year, depending on experience, location, and employer.
More about Remote Zoo Engineer jobs
What cities are hiring for Remote Zoo Engineer jobs? Cities with the most Remote Zoo Engineer job openings:
What are the most commonly searched types of Zoo Engineer jobs? The most popular types of Zoo Engineer jobs are:
What states have the most Remote Zoo Engineer jobs? States with the most job openings for Remote Zoo Engineer jobs include:
Infographic showing various Remote Zoo Engineer job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $90,511 per year, or $43.5 per hour.
Search Engineer, Technical Support (Government Sector) - EVERGREEN ROLE

Search Engineer, Technical Support (Government Sector) - EVERGREEN ROLE

Lucidworks

OR • Remote

$104K - $143K/yr

Full-time

Re-posted 8 days ago


Job description

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.

Please note: To ensure a fair and efficient process for all applicants, we kindly ask that you refrain from direct outreach to our hiring managers or team members. All communication should go through the official application portal. We will review your application carefully and reach out to you if your qualifications match our needs. We appreciate your interest in Lucidworks!

PLEASE NOTE: This is an evergreen role, meaning we’re not actively hiring at the moment but may in the future. We review applications on an ongoing basis and may reach out if and when an opportunity opens that aligns with your experience.

About the Role
As a Search Engineer in Technical Support, you will play a critical role in helping our clients achieve success with our products. You will be responsible for assisting clients directly in resolving any technical issues they encounter, as well as answering questions about the product and feature functionality. You will work closely with internal teams such as Engineering and Customer Success to resolve a variety of issues, including product defects, performance issues, and feature requests.

This role requires excellent problem-solving skills and attention to detail, strong communication abilities, and a deep understanding of search technology. Additionally, this role requires the ability to work independently and as part of a team, and being comfortable working with both technical and non-technical stakeholders. The successful candidate will demonstrate a passion for delivering an outstanding customer experience, balancing technical expertise with empathy for the customer’s needs.

This role will provide primary support to our U.S. government customers.

This is a remote role open to US strictly based candidates in Mountain or Pacific time zones.

This role is expected to participate in weekend on-call rotations.
Responsibilities
  • Field incoming questions, help users configure Lucidworks Fusion and its components, and help them to understand how to use the features of the product
  • Troubleshoot complex search issues in and around Lucene/Solr
  • Document solutions into knowledge base articles for use by our customer base in our knowledge center
  • Identify opportunities to provide customers with additional value through follow-on products and/or services
  • Communicate high-value use cases and customer feedback to our Product Development and Engineering teams
  • Collaborate across teams internally to diagnose and resolve critical issues
  • Participating in a 24/7/365 on-call rotation, which includes weekends and holidays shifts
  • All other duties as assigned
Skills & Qualifications
  • US Citizenship required due to government contracts
  • 2+ years of hands-on experience experience with Search technologies such as Apache Lucene/Solr.
  • 3+ years professional experience in a customer facing level 2-3 tech support role
  • BS or higher in Engineering or Computer Science is preferred 
  • Experience with technical support CRM systems (Salesforce, Zendesk etc.)
  • Experience with cloud computing platforms (GCP, Azure, AWS, etc.) and Kubernetes
  • Ability to clearly communicate with customers by email and phone
  • Proficiency with Java and one or more common scripting languages (Python, Perl, Ruby, etc.)
  • Proficiency with Unix/Linux systems (command line navigation, file system permissions, system logs and administration, scripting, networking, etc.)
  • Exposure to other related open source projects (Mahout, Hadoop, Tika, etc.) and commercial search technologies
  • Enterprise Search, eCommerce, and/or Business Intelligence experience
  • Knowledge of data science and machine learning concepts
  • Experience working in a startup or similarly fast-paced, high-growth environment preferred.
Our Stack
  • Apache Lucene/Solr, ZooKeeper, Spark, Pulsar, Kafka, Grafana
  • Java, Python, Linux, Kubernetes
  • Zendesk, Jira
This salary range may include multiple levels. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of Lucidworks’ total compensation package for employees. Your total rewards package includes (but is not limited to) discretionary variable bonus, top-notch medical, dental and vision coverage, a variety of voluntary benefits, generous PTO policy, various leave policies, and many other region-specific benefits.
Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.

Thank you for your interest and we look forward to learning more about you.

Note to third party recruiters:
We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.